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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Ordered a bathing suit when I received it it was not exactly what I was looking for. I contacted customer service on-line and they were very easy to work with. They replied in a timely manor and offered a nice refund and allowed me to keep the swim suit. I will shop with them again.
My first purchase was November 2017 a burgundy cross front hoodie sweater. The compliments I received has being amazing! Currently I'm working on my 3rd purchase of dresses suitable for both work and church.
I ordered this blouse and it is beautiful! It fits me great and the price is great too. I would order again.
I honestly dont know what peoples problem is with rotitia I ordered a LARGE amount of clothes from rotitia and then saw all the negativity and was so scared and Im glad I didnt cancel my order I LOVE all my tops and dress they fit great are true to
Size except for one top when I reached out to get a return as other have stated I got half the money back as a solution. Anyone who deals with wish knows this is sop for China not to return the item. However the difference between rotitia and wish is rotitia is true to the us size where which u have to order two sizes up and pray. As for people complaining it took to long to arrive - its from China HELLOOOOO what did u expect it to arrive in a few days? It needs to go thru customs. I have since ordered four more times since my initial purchuse and will keep doing so as they keep coming out with amazing tops
THEY CHARGE YOUR ACCOUNT WHEN YO PLACE THE ORDER. THEN 6 WEEKS YOU WAIT FOR stuff.
Comes from China. Talk about a slow boat! So much for the 30 day return policy.!
Product is good. Just need to exchange to different size and no response from company oh my $100 purchase. Should get better service help me understand why I would want to reorder?
I love my new beautiful dresses and swimsuits. I love LiliGal. Spectacular products. Very good prices. Free shipping. Totally recommend.
I was very lery from ordering clothing from her but ti my surprise, its been great and im a repeat customer
I ordered three blouses. I'm madly in love with two of them. I need to return one. However, I will order several more blouses that caught my attention while browsing Rotita's Website.
I checked my notes and the third blouse was substituted by the company. I hate it. If you didn't have my original request in stock, then you should have sent two blouses instead of three.
I appreciated getting half my money back instead of the expense of returning the items BUT since they don't fit I am stuck with them.
My blouse took so long to receive! I ordered it March 3 and did not receive it until April 10. I missed wearing the blouse for a special event and do not plan on ordering from this company again.
Aweful returns. They want a tracking number which will cost me over 70 dollars. Do not order anything from these people ever!
Update. They gave me a refund of 100% and I keep the merchandise.
I love it and the feel of the material. I will wear it for casual, and dress and all around wear will probably purchase more clothing from you... Thanks again for nice quality
After reading some of the reviews both positive/negative, I have resolved, it is not a website to trust. The sizes are not accurate. Or, rather they run way too small, the items take too long to ship, and finally it appears to be VERY difficult to get your money back if you need to return the items. This is not business, this is taking advantage or out right stealing from people. What a shame, I really, really loved the dresses!
I ordered a cute grey and pink double sided jacket and the trip ripped apart from the garment after I wore it for the first time because it was not carefully applied to catch in all the raw edges of the material.
I also ordered a shirt that I have not worn yet-hopefully it will be better constructed.
I am so happy with the clothes I got it's exactly how I imagined. Such beautiful pieces! The swimming dresses I got fit perfect and look exactly like in the picture! I just love the way they look on me! Also came on the time was promise which make me feel confident to make more orders to Rotita. Oh yes!
I ordered the dresses. First it took a long time to arrive and when it finally arrived was very disappointed. The dresses were very very poorly made really cheap material and it didnt even look like a dress just looked like cheap material sewed in the form of a circle and I am definitely returning them. Very disappointed with this site and will never be ordering from them again
I'm not happy with the return policy and complicated instructions. I will not shop here again. Mmmmmmmmmmmmmmmmmm
I just received by long awaited order, only to be disappointed in the quality and size of the garments I ordered. Both tops looked nothing like the photos and the material is awful. I usually do not write reviews but wanted potentional buyers to be cautious.
First time Ive ordered amd what a nice surprise and great customer service. I saw the ad on an online site and I dont usually order from these companies since Ive gotten taken in a couple, of times but I took the chance, ordered two items and love them both
I wore the dress as a gown for a special occassion. I was pleasantly surprised when it arrived in time for my event. It's very nice, I will wear it again.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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