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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Texas
1 review
4 helpful votes
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No return lilgal.
April 20, 2018

I also did not check reviews. I am not happy w my 2 bathing suits. I dont want to keep them i want a return address. Products from shanghi be careful!

Date of experience: April 20, 2018
Pennsylvania
1 review
4 helpful votes
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I have been tried to return an item for weeks and I can not talk to anyone. They don't reply the e-mails and there is no way to communicate with them. This company is from China and there is not a phone number to call.

Date of experience: April 20, 2018
New Jersey
1 review
0 helpful votes
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Satisfied
April 21, 2018

I ordered a dress that I saw on #liligal.com_(LiliGal) website. I will admit that I was very hesitant to place the order because I saw mixed reviews. Because I liked the dress I decided to place the order. I was afraid I wouldnt receive my order. However to my surprise I did I was notified every step of the way and received my order when promised

Date of experience: April 20, 2018
Michigan
1 review
0 helpful votes
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Some of my order was nice other not made well string sticking out like not made right. And it seems difficult to return where it came from.

Date of experience: April 20, 2018
California
1 review
0 helpful votes
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Beautiful
April 20, 2018

I ordered 2 dresses. I was afraid it would not look Anything like it did online. But when i got them they did look exactly wjat i saw online and fit wounderful

Date of experience: April 19, 2018
Germany
1 review
0 helpful votes
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I really enjoy this site I like all the clothes and bathing suits that you haven't stalked the prices are very reasonable and I will probably shop there again thank you for having this side up

Date of experience: April 19, 2018
Canada
1 review
0 helpful votes
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Received my first order from liligal and was very pleased with shipping time, quality of product and sizing.
This was a very good shopping experience

Date of experience: April 19, 2018
California
1 review
1 helpful vote
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It is definitely worth the wait, the made of the clothings are great quality and stylish, it is a fraction of the cost when comparing with the price of the mall. I will keep shopping at Rotita.

Date of experience: April 19, 2018
New York
11 reviews
16 helpful votes
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I was very disappointed in both garments I ordered. The dress hem doesn't hang evenly, it is lope sided and the material on the jumpe is very cheap looking. I must say your photo look fabulous making the real product all the more disappointing. Then I discover that it will cost what I paid for the item to send them back for an exchange. I was very tempted several times to order more item but decided to wait until I recieved the first order and I am so happy I waited. May I add that the delivery time is extremely long.

Date of experience: April 19, 2018
Michigan
1 review
0 helpful votes
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I love this top! I got the black one with sequins on the sleeves and front breast pocket... very classy and
Great quality! It can be worn with jeans or dressy pants and heels.

Date of experience: April 19, 2018
Texas
3 reviews
0 helpful votes
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I have been shopping with Rotita for several months and just love the clothing store. Outfits are always delivered in a timely manner and if you desire to change, return or request a refund there is never an issue. Also the clothes are very well made and I look forward to shopping at least several times a month. You will too!

Date of experience: April 19, 2018
Texas
2 reviews
5 helpful votes
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Please I need your address to return and exchange my stuff. Why are you so unreachable if you trust your goods.

Date of experience: April 19, 2018
New York
1 review
0 helpful votes
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Swimming suit
April 20, 2018

The swim suit it is great quality material and fixed perfectly. It came on a few weeks of my order perfectly packed. I am very pleased with my order.

Date of experience: April 19, 2018
Georgia
1 review
0 helpful votes
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Sizes are not uniform
April 20, 2018

Purchased three shirts. 1) to big. 2) fits. 3) to small. Makes no sense. That no use in ordering more. Very disappointed. Will look else where.

Date of experience: April 19, 2018
Georgia
1 review
0 helpful votes
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Take A Chance!
April 20, 2018

I had not heard of this company but saw an ad online for just gorgeous clothing. The pricing was the icing on the cake. I took a chance and ordered a dress that got me SO many compliments when I wore it! I will be shopping here again!

Date of experience: April 19, 2018
Colorado
1 review
1 helpful vote
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Love my swim suits!
April 20, 2018

I love my swim suits! I was skeptical ordering online but when I got them they were perfect! I have recommended Liligal to a friend and will order again for sure.

Date of experience: April 19, 2018
Arizona
2 reviews
8 helpful votes
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Below is the email I received.

Here are details:
1. Just click the link https://www.sitejabber.com/online-business-review#liligal.com_(LiliGal)
2. Make a positive comment on liligal.com.
3. Make a screenshot of your comment, then submit a ticket attaching with this screenshot
4. After the customer services check your ticket, $3 will be put in your account balance. You can use it at checkout page when you buy any items on Liligal.com
Each one has only one chance! Hurry to catch it! Any more questions, please submit a support ticket, we will be happy to help you!
Best wishes!
Liligal.com

Date of experience: April 19, 2018
Virginia
1 review
0 helpful votes
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I did not expect for the price I paid to get the quality of the clothing. It is surprisingly well made!

Date of experience: April 19, 2018
Texas
1 review
4 helpful votes
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You can't talk to anyone, I tried to return a shirt that looks nothing like the pictures & there is not return address it just goes in a loop. It has chat now & it does not work.
Don't give them your money you will not get it back

Date of experience: April 19, 2018
Georgia
1 review
5 helpful votes
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Tried to return an order and found it impossible. No phone number to reach customer service and gave up trying to reach them via email and setting up an account as directed.

Date of experience: April 19, 2018