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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Arkansas
2 reviews
0 helpful votes
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The items are nice & reasonably priced; but everybody does not have paypal! Would gladly purchase more of my credit/ debit cards were accepted outside the usa.

Date of experience: May 11, 2018
California
1 review
0 helpful votes
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The product was as expected. I wish there was options to let us choose dresses by height.
Other wise I'm satisfied with my purchase.
The issue was the shipping updates kept notify that package has been delivered where as it wasn't delivered. Hopefully in the future the shipping could be faster. I was looking forward to wear one of the dress on my vacation but couldn't since they arrived at later date.

Date of experience: May 11, 2018
Massachusetts
1 review
1 helpful vote
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Disappointed
May 11, 2018

I am not happy with the way you run your sales. I have been wanting to buy one of your tops by using my Visa credit card but I see that that is not possible.

Date of experience: May 11, 2018
Ireland
1 review
0 helpful votes
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Satisfied customer
May 12, 2018

The clothing I've received has been beautiful and well-made. I'm always looking for new pieces to purchase.

Date of experience: May 11, 2018
Uganda
1 review
18 helpful votes
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Does anyone know a genuine site / seller with the same clothes like Liligal or Rosewe but with good quality and better customer service?

Date of experience: May 11, 2018
Canada
3 reviews
3 helpful votes
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Purchases
May 12, 2018

Purchases, my first order was correct but it's my fault for the greatness, in the following I took one more size and everything is perfect. I love their varied style for tops. The delivery is perfect, I always count 3 weeks and the whole thing arrives, moreover, I can follow the parcels. I can not wait to see the fall-winter collection. More than satisfied! Thanks Rotita.

Celine Heroux

Date of experience: May 11, 2018
GB
2 reviews
0 helpful votes
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Love Rotita style
October 7, 2023

Great colours, style and range of sizes. Prices are reasonable. Recommend this company. Easy to order and delivery is efficient. I live in UK and have ordered several items which delighted with.

Date of experience: May 11, 2018
Illinois
1 review
1 helpful vote
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Rotita has become my "go to" for midi dresses. I love this company and will continue to shop online.

Date of experience: May 10, 2018
Virginia
3 reviews
0 helpful votes
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I love shopping with Rotita, I have bought several dresses from them and I really love how inexpensive they are.

Date of experience: May 10, 2018
Hawaii
2 reviews
2 helpful votes
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Bad services
May 11, 2018

45 day i place the order and i still wait for no ideas what kind of basiness its bad bad bad very bad

Date of experience: May 10, 2018
Georgia
1 review
0 helpful votes
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I recieved great customer service & a quick response to my questions. So far, the items I have recieved are good quality products. Great prices too!

Date of experience: May 10, 2018
Michigan
1 review
0 helpful votes
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Shipping is long so order way in advance but my order is perfect I love it thanks its true to picture!

Date of experience: May 10, 2018
Virginia
1 review
0 helpful votes
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Savings
May 11, 2018

Great product for the price. I'm ordering for this summer swimsuits in barefoot sandals can't wait to get my items.

Date of experience: May 9, 2018
California
1 review
0 helpful votes
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LiliGal carries some amazing clothes at even more AMAZING PRICES! The quality of the clothes is better than I have clothes more expensive at Saks 5th Avenue. I recommend every woman shop here!

Date of experience: May 8, 2018
Maryland
1 review
7 helpful votes
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Return
May 8, 2018

I am trying to return 2 tops that don't fit. The website is very frustrating! Also there are 2 tops that I have not received and now I just don't want them, Its impossible to contact you!

Cheryl

Date of experience: May 8, 2018
Illinois
1 review
0 helpful votes
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I ordered for the first time a few weeks ago. I was skeptical but decided to take the risk. So far, I'm glad I did. My dress came early, tracking the package was easy, and I LOVED it! I have ordered my 2nd dress, due to arrive today. I hope it goes well as the first one.

Date of experience: May 8, 2018
Illinois
1 review
0 helpful votes
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I was worried it was too big but as soon as i tried it on it was perfect. Its very flattering on my size 12. Im very satisfied and will be recommending your site to friends.

Date of experience: May 7, 2018
Canada
1 review
4 helpful votes
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This out fit sends coupons that are useless. When you go to use the coupon a window pops up that it is already the best price. Want to return Item and it does not let you.
No information for returning, I have been trying over and over, contacting them does no good. The fabric is terrible, the cuts are shapeless and the Maxi dress I ordered is 5 inches to long and I am 5/7tall. Will never order from this site again. Rip off

Date of experience: May 7, 2018
New Jersey
2 reviews
0 helpful votes
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Love It!
May 7, 2018

I klove the beautiful clothes and then some and will keep referring to my all my family and friends as well as keep buying so much affordable things and clothes i just love this site so much,, thank you i'am so very happy to be a part of this :)

Date of experience: May 6, 2018
New York
2 reviews
10 helpful votes
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Sadly this company is as bad as all the other Chinese clothing companies. What you see online is not what you will get when you order. The clothing is cheap, poorly made and nothing like the pictures. The return policy is the worst Ive ever seen. You will spend exorbitant postage fees and then if youre lucky the most you get from the company is credit that you can use towards some other crappy clothing. At best this is a really badly run Company. At worst this company is a total scam just devised to get your money and deliver garbage.

Date of experience: May 6, 2018