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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Jamaica
1 review
1 helpful vote
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Lovely
May 12, 2018

I bought a printed dress, I love the fabric and and the finish of the dress. I won't be able to wear it though as the bust area is a bit small for my bust. The size guideline is good, I'm just disappointed i won't be able to wear it. It's a lovely alter top dress though.

Date of experience: May 12, 2018
Utah
1 review
0 helpful votes
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Very happy with all my items. I would suggest ordering up a size on dresses. I would also skip paying for expedited postage as it made no difference, it still takes a bit of time for shipping but worth the wait for what I've ordered.

Date of experience: May 12, 2018
South Carolina
1 review
8 helpful votes
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... AND THEY ARE NOT GIVING IT BACK! I jumped through all their hoops to return items and after EIGHT WEEKS still have not seen my $72 dollars returned... dont think i will ever see it. Chalk it up to a bad investiment. At least my investments are doing okay and I will see $72 gain today on my apple stock! DO NOT ORDER FROM THIS CHINESE COMPANY. Clothes are shipped via slow boat from SHANGHAI. S

Date of experience: May 12, 2018
Canada
1 review
4 helpful votes
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Disappointed...
May 12, 2018

Too small at the top. Could not get in the dress. Terrible material. Terribly made! Contacted Rotita for a return. Got info to return to China.(ending info with "PLEASE DO NOT TRAMPLE ON OTHER PEOPLE'S LABOR" huh.? Post office was going to charge me $59.00 to return to China.(although I have a Canadian address on my package!?!?!?) The dress was $ 47.51... A loss of $47.51 to me. Because I refuse to pay $59'00 for a return!

Date of experience: May 12, 2018
Michigan
1 review
0 helpful votes
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I am reviewing a Beautiful shirt that was purple that I bought from Liligal. This size guidelines were perfect and I was able to find the correct size to fit my body. I will wear this shirt with pride.

Date of experience: May 11, 2018
Arizona
2 reviews
0 helpful votes
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Nice for the price
May 12, 2018

I like it alot and plan on buying more stuff. The Price is reasonable enough so I buy more. Thank You

Date of experience: May 11, 2018
Ireland
1 review
2 helpful votes
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Terrible
May 11, 2018

Very badly made wouldn't give it to the homeless material is very cheap won't be using this service again

Date of experience: May 11, 2018
Canada
1 review
0 helpful votes
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I have never ordered anything for LiliGal before, so I was pleasantly surprised when the package arrived and the shirt actually fit. I wore it to work the next day and I received many compliments! Thanks LiliGal.

Date of experience: May 11, 2018
Texas
1 review
0 helpful votes
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Their customer serve is wonerful, they really worked with me. Great customer service great clothing. Will some day have only their clothes in my closet! Yay!

Date of experience: May 11, 2018
Washington
1 review
6 helpful votes
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Do not order anything from this company if there is any chance of you being displeased with the product. I have tried three times to request a refund, jumped through all their hoops, and have received no information or response.
The are great at sending promotionals which I don't want, and are utterly unresponsive if you want to return an item. Stay away!

Date of experience: May 11, 2018
Canada
2 reviews
0 helpful votes
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Love the blue
May 12, 2018

Oder arrived as promised and it was all I could ask for. Colour was perfect, size is perfect. I never had to leave the comfort of my own sofa.

Date of experience: May 11, 2018
Texas
1 review
1 helpful vote
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About Time
May 12, 2018

I'm so glad their is a site for women with curves. Im a size 14 and the clothing is beautiful and fits perfect.

Date of experience: May 11, 2018
Illinois
1 review
0 helpful votes
Follow Lupe O.
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Thought I'd take a chance to order from an overseas company. So glad I did.
I ordered for the first time & my beautiful well-made blouse arrived in 16 days. By reading reviews I learned sizes run a bit smaller, so I ordered a size larger & the fit was perfect. Received lots of compliments & told them I got it at Liligal.com! I'll definitely order from Liligal again.

Date of experience: May 11, 2018
Florida
1 review
1 helpful vote
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Love the swimsuits
May 12, 2018

I love the swimsuits. Great prices and comparable fabric to what you would pay much more in stores. Only complaint I have is that it takes so long to get your items.

Date of experience: May 11, 2018
Canada
2 reviews
6 helpful votes
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It is so easy to order but impossible to communicate with you.
For 2 weeks I have trying to return goods that dont fit, no way to do it.
I will never order anymore.

Date of experience: May 11, 2018
Virginia
3 reviews
0 helpful votes
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Just my style
May 12, 2018

Your tops fit me so well. I love the colors and the feel of the fabric. It makes me feel pretty! Thanks!

Date of experience: May 11, 2018
Arkansas
2 reviews
0 helpful votes
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The items are nice & reasonably priced; but everybody does not have paypal! Would gladly purchase more of my credit/ debit cards were accepted outside the usa.

Date of experience: May 11, 2018
California
1 review
0 helpful votes
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The product was as expected. I wish there was options to let us choose dresses by height.
Other wise I'm satisfied with my purchase.
The issue was the shipping updates kept notify that package has been delivered where as it wasn't delivered. Hopefully in the future the shipping could be faster. I was looking forward to wear one of the dress on my vacation but couldn't since they arrived at later date.

Date of experience: May 11, 2018
Massachusetts
1 review
1 helpful vote
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Disappointed
May 11, 2018

I am not happy with the way you run your sales. I have been wanting to buy one of your tops by using my Visa credit card but I see that that is not possible.

Date of experience: May 11, 2018
Ireland
1 review
0 helpful votes
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Satisfied customer
May 12, 2018

The clothing I've received has been beautiful and well-made. I'm always looking for new pieces to purchase.

Date of experience: May 11, 2018