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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

California
1 review
1 helpful vote
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It was supposed to be 10 days, but I still do not have a delivery date Ordered apr 24.

What can I say? Lousy service

Date of experience: May 17, 2018
Illinois
1 review
1 helpful vote
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I recently purchased a Royal Blue dress for my Moms 85th Birthday. I received so many compliments!. I was a walking build board for Rotini!

Date of experience: May 17, 2018
Virginia
1 review
0 helpful votes
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I love Liligal..
May 18, 2018

I hate to order online, because returns are so difficult some times. But, I really was surprised how easy it was. The clothes are delivered quickly, always look just like the pictures and questions are quickly answered. I would (and have) recommended this site to friends and family. I have NEVER been disappointed.

Date of experience: May 17, 2018
Texas
2 reviews
0 helpful votes
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Awesome wonder!
May 18, 2018

What an awesome wonder Rotita has proven itself to be. Whatever you need or may want Rotita has it. My finds include an African Dashiki print dress with black background, which is sexy and meets my need to wear it on a date with my spouse and a black lace bodice hi lo dress to be worn to a concert.

Date of experience: May 17, 2018
Pennsylvania
2 reviews
0 helpful votes
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I was concerned that it might be too small... I normally wear a size 14, so I ordered the X-Large--it fit perfectly and was very well made. Will definitely be ordering more from Rotita! The delivery time was speedy--less than 10 days (direct from China). I only paid $1.99 for the faster service too.

Date of experience: May 17, 2018
Georgia
6 reviews
58 helpful votes
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Heard about you guys! Terrible company located in China. You treated my daughter badly and I'm going to spread the word big time since I just found out. You sent her wrong item and wouldn't return her full money and take item back. Told her to pay to return for only part of what she paid. BAD BAD BAD company. Don't buy from them.

Date of experience: May 17, 2018
New York
1 review
6 helpful votes
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Don't order from Rotita their clothes looks good in picture on line but when you order them and they arrive they are poorly made. They don't fit well and the quality is very cheap. Also they are located in China so the shipping takes made long. Don't waste your money. I ordered 4 dresses and they only sent 3 i request a refund I'm currently waiting on them to respond to my request.

Date of experience: May 17, 2018
Florida
1 review
1 helpful vote
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Blouse
May 17, 2018

The quality is bad, fabric is not what I saw on the picture. I will not recommend thid place. Very expensive for poor confection and matirial

Date of experience: May 16, 2018
Georgia
1 review
7 helpful votes
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Scam... DONT ORDER
May 16, 2018

Fake pictures on THEIR site... horribly made items, poor fabric... no $$$$ back... paid extra 4 express shipping... it DIDN'T arrive in 3 days... HORRIBLE CLOTHES... clothes LOOK NOTHING LIKE THOSE PICTURES ON THEIR SITE... SCAM!

Date of experience: May 16, 2018
New York
1 review
7 helpful votes
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Don't order from this company! The 2 blouses I received was horrid. I never received the 5 earrings I paid for. I have attempted to contact them but every attempt just ends in nowhere land. Terrible company!

Date of experience: May 16, 2018
GB
1 review
0 helpful votes
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Love this site! Great dresses got so many compliments when I wore my dress out from total strangers! Quick postage and great customer service you cant go wrong

Date of experience: May 15, 2018
Texas
1 review
6 helpful votes
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Still Processing
May 15, 2018

I placed an order for 2 bathing suits on April 14,2018 and paid for them that day. The processing time stated it would be 6-10 days. Since I have not yet received my order I went back on the website to find out when they might be delivered. After a horribly frustrating time I was finally able to get some information. The order says it is "Still Processing". What? Here we are May 15,2018 and my order has not yet been processed. Not real optimistic at this time.

Date of experience: May 15, 2018
Illinois
1 review
8 helpful votes
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I learned to look at the fabric type after the 1st order came - yup, cheap polyester & not the same as pictured in the catalog. Pictures in catalog are exceptionally CUTE - the real product is NOT THE SAME as the pictures in the catalog. So I ordered the cotton mixed blend, green coat with ruffled hood - what came was something else, too small, and they have NO RETURN POLICY. They are a SCAM! Much as I love the pictures of the clothes, what you get is not the same as the picture. Do NOT BUY there unless you like throwing away your money.

Date of experience: May 14, 2018
California
1 review
6 helpful votes
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Stay Away
May 14, 2018

They advertise 30 no hassle returns... and then tell you that you are welcome to return it but need to pay for shipping -- TO CHINA! Then they offer 50% off to settle, the items that arrived are not remotely the same color that appear on their site and they have a strong (chemical) odor. Stay away!

Date of experience: May 13, 2018
Rhode Island
1 review
0 helpful votes
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Great
May 14, 2018

Was skeptical at first but loved the dress and shipping was quicker than expected. Would recommend to friends and family

Date of experience: May 13, 2018
Michigan
1 review
2 helpful votes
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Good
May 14, 2018

I like the quality of garnet. Somewhat disappointed in the time to receive it. I would order again. Im happy with my choice. Easy to order and track.

Date of experience: May 13, 2018
Florida
2 reviews
6 helpful votes
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I returned an item because it was too large. I had to pay $10 to return it. Then I repeated told them NOT to send a replacement in several emails. However they sent another. It costs to much to return but I will never use this company again.

Date of experience: May 13, 2018
Ohio
1 review
0 helpful votes
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The swimsuit I ordered did not fit correctly and they were very helpful with the return process. They made the process simple and I feel confident in purchasing again because the return was not a frustrating process.

Date of experience: May 12, 2018
South Carolina
1 review
2 helpful votes
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Amazing!
May 13, 2018

The bikini I received is great quality. I ordered a medium and a small because I wasnt sure which would fit. They both fit, so I would say these are true to size. I did pay for expedited shipping but the package still came much earlier than quoted. I just placed my second order from this site and plan to be a long time customer!

Date of experience: May 12, 2018
Florida
1 review
0 helpful votes
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Great product
May 13, 2018

My bathing suit fits great! I would order from Rotita again. It was easy online ordering, size chart is accurate.

Date of experience: May 12, 2018