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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I requested an exchange/return ticket on May 15 and today is May 18 and I'm still waiting for an answer. Very bad customer service.
I have been very satisfied with all the items I have ordered. I like that are items that you don't see you on every corner.
You say your things are returnable within 30 days and I have been trying to get help in finding an address for the return, but no help. There are other things I would like to purchase, but not now.
Bought 2 bathing suits... so far 5 weeks still waiting. As soon as I get the bathing suits I will rate the quality, value and service.
Have 3 swimsuits I ordered and all 3 very good quality and right on with correct sizing! So cute I will order agin!
I have loved everything I have ordered from LiliGal. The prices are great and I have received many compliments on the items that I have ordered.
I have purchased several items from Liligal and I love everything Ive purchased! The clothes are comfortable, pretty, classy, and priced affordable!
I would steer completely clear of any fashion company located in China. So far the reviews for Rotita, FashionMia and StyleWe are horrendous to deal with. Customer service is great as long as you are ordering something, but if you need to return or exchange an item, you can forget hearing from them. Wish I had done my homework BEFORE I ordered from them! NEVER AGAIN!
Your dresses are very nice looking but when it comes down to putting them on it's a problem they don't fit and you can't return it i don't care how many tickets you put in there is no way to return it and get your money back so your out of money and stuck with a dress you can't fit. Your company need to stop playing games with people and give them their money back, and send me a address to return this dress.
Je sius content de mon achat de maillot bain la couleur es vriament jolie. Normalement il y a encore une piece que je devais reçevoir mais il est plus dosponible, j' espére que je vais reçevoir mon argent de cette article (*******)
What a pleasure to finally find shirts that are comfortable and fit well. I ordered one and waited before ordering the second. Once the first order was placed with no issues and sent free of charge looking and fitting as I wanted, so I placed the second order. Just got the sencond order so I am now ready to place another. Lover them!
My friends and family are liligul coustomers because your dresses are cheap and beautiful shipping without issues and well organized keep the good job going very much appreciated for your business
My orders have always been in a timely manner and they are very good at sending notices of when to expect your package. The return policy is excellent.
Never bought a bathing suit online before, but Im not disappointed. Great fit. Only issue was that it took longer than expected to ship from the order date. But when I contacted customer service they responded quickly. Once it was shipped it arrived in a few days. I will be ordering again from LiliGal!
Bought a bathing suit, I know, stupid online. But they look great in the pictures. That is NOT what you get 4 weeks later from China! Big mistake. You have to "submit a ticket" to get a refund, but the site always has an error message when you try. Do NOT buy from this $#*!ty company!
The clothing is fun and comfortable and colorful. Fits well, but make sure you order the right size.
I used the sizing chart and ordered one size larger than I actually wear, but the swimsuit arrived sporting B/C cup size rather than a DD... I need to figure out how to return now...
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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