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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Nevada
1 review
1 helpful vote
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Perfect fit
June 2, 2018

I'm so happy I found a couple of cute swimsuits that fit perfectly. The ordering was so easy and the delivery was fast.

Date of experience: June 1, 2018
Texas
1 review
4 helpful votes
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I order a swimsuit on May 4th for a special occasion on June 3rd... I still don't have it! I tracked it and it has said at LAX going through customs for 2 days now

Date of experience: June 1, 2018
New Jersey
1 review
0 helpful votes
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Shopping made easy
June 1, 2018

Love browsing this site on a daily basis. Fortunately for me I dont have to enter a store to shop I can do it@ my leisure from anyplace

Date of experience: June 1, 2018
North Carolina
1 review
1 helpful vote
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Great items
June 1, 2018

I liked all the items I have received and reviewed the items are made well. Most of the items look like the pictures. I had to return a couple of the items.

Date of experience: June 1, 2018
New York
1 review
1 helpful vote
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Happy customer
June 1, 2018

This was my first time ordering from this site and I must say I had a good first experience. The dress looked exactly like the picture on the website and it fit great!

Date of experience: June 1, 2018
Virginia
3 reviews
0 helpful votes
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Great selection, great prices and deals on already great sales!
If you can't find it here, you are not going to find it!

Date of experience: May 31, 2018
Washington
1 review
0 helpful votes
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Finally a bathing suit that covers my hips! I have been searching for years for one and to find a cute one that fits and with a low price :) I am going to order another. Thank you Liligal!

Date of experience: May 31, 2018
Wisconsin
1 review
0 helpful votes
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Beautiful swimsuit
June 1, 2018

I love my pink strapless swimsuit. It fits true to size. I love all of your designs. Thank goodness. No more basic black for me.

Date of experience: May 31, 2018
Washington
1 review
0 helpful votes
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When ordering for the first time on the internet I always hold my breath hoping for the best but many time being disappointed. The shirt I ordered was wonderful in every aspect - the size was right, the fabric comfortable and the print just as pictured.
I will order again.

Date of experience: May 31, 2018
Georgia
1 review
7 helpful votes
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My order that I still have not received and it's been over a month I just don't understand why is it taking so long for me to get an order first you said that something was on backorder then you got it then you said it shipped then you said it shipped again now you telling me the track it at track it is still not got here and it's been over a month

Date of experience: May 31, 2018
California
1 review
0 helpful votes
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I originally ordered five tops for less than $100. The fit and quality exceeded my expectations. I am a LiliGal from now on!

Date of experience: May 31, 2018
Ohio
1 review
1 helpful vote
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This top was just as it showed in the picture. But if you are ordering you may want to go a size larger than you usually wear as it runs a little small but otherwise it is goreous.

Date of experience: May 31, 2018
Oklahoma
2 reviews
1 helpful vote
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I always look forward to getting dresses from Rotita. They are a hit every time. Lots of complements and the size guides are pretty accurate

Date of experience: May 31, 2018
Germany
3 reviews
2 helpful votes
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Thanks. I love most of your products. You are on points with your delivery. I need you to include larer sizes in your designs. Not necessarily large soze but something like XXXL.

Date of experience: May 31, 2018
California
1 review
2 helpful votes
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My name is Ronie Goodman. I ordered a swimsuit over a month ago an as yet have not received it. I have received two of these "review" notices and haven't even received my swimsuit. Since I have no order number, could you look into this by my name and address which is 4522 Oregon st. #6. San Diego, Ca. ******* please. Let me know where my product is? Thank you

Date of experience: May 31, 2018
Colorado
1 review
1 helpful vote
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Never again!
May 31, 2018

Bought the shirt with the music notes all over it. The material has what looks like faded tire marks all over it. There is no indication of what the material is, no washing instructions anywhere. Since I only paid $25 for it, its not worth returning it. I only intend to wear it on music cruises, so dont really care, but quality could be better.

Date of experience: May 31, 2018
Georgia
2 reviews
5 helpful votes
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BEWARE
May 31, 2018

Ordered a swimsuit. It was out of stock. It took almost two months of emails back and forth before they refunded my money... they did not have the item and I had to fight to get my money back

Date of experience: May 31, 2018
Arkansas
1 review
0 helpful votes
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Reasonable
May 31, 2018

I got my shirts with in 10 days i love most of what i chose they are all a great fit, the lace is soft and the Martial is good quality

Date of experience: May 31, 2018
Florida
1 review
1 helpful vote
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The item I ordered look feel cheap but looks elegant online. The size chart is in accurate, I ordered the size I wear and the it doesnt well.

Date of experience: May 30, 2018
Missouri
1 review
3 helpful votes
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BUYER BEWARE
May 31, 2018

BUYER BEWARE
My experience with Rotita was TERRIBLE! I ordered on APRIL 3 hoping to get the suits before I left for a trip. My order did not arrive until APRIL 26! Then, the sizing was all over the place! I ordered 3 suits: one was WAY too big, one was too small, and one actually managed to fit. Then when contacting customer service, in a process that took several days, I submitted 3 tickets and they responded to only 1 question. The ticket process was annoying at best. As I tried to submit additional tickets, the website kept redirecting me and making me start over. Good luck trying to return, they have a diagram with 8 EIGHT! Red boxes and arrows detailing the process. Buyer Beware: the suits take forever to arrive, do not have consistent sizing and their customer service is terrible. Save yourself the hassle and do not shop here.

Date of experience: May 30, 2018