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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I purchased two tops from this company. I paid extra to have them delivered within 8 business days. They arrived 15 days later. Both tops were such a disappointment... poor quality fabric, skimpy sizing. Worse... trying to return is a nightmare. My only hope is to get my credit card company to intervene to resolve this. Otherwise, I am out the dollars. Once again, you get what you pay for!
This company is a bait and switch. They don't say anything about them being in China (6weeks) to get the items and then they don't ship the product they show on-line. Product were shorter then the pictures. They sent something different from the photos. Stay away from this company!
Rotita s return policy is very difficult. You are responsible for returns which average 10 to 15.00 dollars per item. There are also several steps, corresponding to customer service before the return is initiated. They offered me 50 to 80 percent off the dress
To keep it. That was very discouraging ( the dress went on sale 80 percent off once I said it didnt fit?)
Purchased a top and bathing suit. The flowered top was totally different than pictured on their website. It wasn't the same flower pattern or color. The bathing suit top style was also different than the picture on the website. It had all these frills on it that definitely were not on the picture. (attaching images to show the differences)
I want t o return my order please contact me on email address
*******@googlemail.com. Eileen Smith
As I write this, it has been two weeks since I placed my order. Nothing was written that Rotita is merchandise from CHINA! Being said, I don't know when I will ever see what I ordered. The USPS tracking number has been up for two weeks with nothing happening. If you think you want something from Rotita ads, buyer beware, it is not coming from anywhere in the US. The swimsuit that I ordered may or may not ever get here this summer. Oh well... lesson learned.
The 3 tunic tops I received are very nice quality. It did take over 3 weeks to receive them. All 3 were accurately depicted in the photos. I have already ordered another top.
Im soooooo please with 95% of the items I purchased. The only downside is delivery time. I would love to receive my orders in 7-14 days from China to the United States instead of 6 weeks or more.
I have purchased many things, Love them all! Good stuff shipping is free so i love that too. Top notch and arrived in time
I have bought several items from this site and every item was PERFECT. I don't even bother looking at other sites now. The sizing information is spot on. I am recommending this site to everyone I know.
Still dont have my order where is my order where Is my order where is m order
Why havent I got my order wheres my order
I purchased this shirt because I am a musician and love the print. However, I was apprehensive as to how it would wear. I was pleasantly surprised by how comfortable it was and the ease of care. It washes like a dream. I removed it from the dryer and was able to wear it immediately. No ironing necessary.
The item i received was NOT the item i ordered-then i was told i could not return
It nor would they replace it!
Worst company ever. Ordered clothing and never received. Dont waste your time ordering from this company, you will never receive your order.
I was quite happy with the dress I received, the second did not work out, but I was not able to find where to send or return the dress to since there was no slip sent with the dresses. I love the one I purchased and will use it for my July Event. I plan on returning in Late July to find the right dress for me Nieces *******@Walt Disney World in Orlando late November.
I ordered 4 bathing suits and they are all what I expected! Love LILIGAL!
Everything was shipped in a timely matter :))
Products arrived safely in no time at all. Will be using this store more often. A very trustworthy company, great products.
Some nice looking clothes in the photos, but what they sent was not as pictured at all. No way to get a refund or replacement. Plus it took three weeks to arrive.
I love the Bathing suits I see on line. I have yet to get what I ordered. It is very free difficult to check out. It keeps going to PayPal and I want to use my credit card. I gave up!
I bought a beautiful swim dress, it is very nice, longer than what I expected, fit was right on, delivery was on time, I was so pleased I bought another swim dress. Thank you.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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