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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Terrible quality of clothing. Terrible communication between seller and customer. Terrible length in time to receive shipping. I will be reporting them to the BBB.
It can't be this hard did you ever return how did you do it did you get a sticker did you use their address
I contacted Rotita and said if they wouldn't help I would go to Barclaycard for support as I had paid with my card. I got a reply back from Rotita - 'Best Wishes!' I think translated that meant 'Up yours'. They're just laughing at me.
This company based in China doesn't care about their customers so watch out. Paid extra for early delivery of my order - took over a month. When I complained they said I had ordered HOT SALE items and couldn't have fast delivery. I think all of their items are HOT SALE. In any case why did they allow you to pay extra if you can't have early delivery on them. Then they said I could have a 50% refund if the goods arrived after a certain date. When I contacted them to ask for the 50% refund they changed the date and said I couldn't have one. The goods were too late for my holiday and in any case didn't fit - their sizing is all over the place. I'm going to sell them on eBay - why - well take a look at their returns policy. Besides which I wouldn't trust them to refund me anyway.
I purchased 5 shirts and every single one is in poor quality and workmanship. I want to return but will be spending more money to return. Easier for me to sell online. Will never purchase from again.
Was skeptical at first, but was very SURPRISED when I opened the package!
NICE product and LOVE the price!
Bought and item from them poor quality. Then try to return and they said keep the item and we'll give you $17.98 back. They later got my C/C information from PayPal and charged $500.00 on my card. Keep away from this company. They say free returns that bull $#*!. Cost more to send them back. What would you expect from China! They're not even worth 1 star. No phone number to call. Why do you think you can't reach them to talk. They just want your money.
Great style, fabrics and colors. Bought three different tunics and love them all. Get compliments all the time. Washed great! Will buy more! Would like to see more choices.
Items was great for the price but the arms are very narrow for the size. I always wear the same size and even with checking my measurement to be sure everything would fit well the arms are a very tight fit
Don't order from this company, product comes directly from China. You have to pay returns to China! Cheaper to keep then return. When I was invoice said shipping $0
Now told would be cheaper to keep item then return it.
Don't order from this company, product comes directly from China. You have to pay returns to China! I ordered my normal size, and the tops were too tight.
I received by first order and I really loved my product. It fits perfectly and it was exactly what I was looking for and expected.
Ordered three blouses same size waited six weeks for delivery no emails at any time not even verifying $100 order. Terrible customer service. Will not shop here again. Products misrepresented but ok doable
The picture showed the Swim Dress with swim shorts but when I received it, it had skimpy, flimsy bottoms which I cannot wear. I won't be ordering anything else since I can't depend on the pictures being what I order. So now I must pay for new shorts for my swimdress. Very disappointed.
While it took two minutes to take my money, it took two months for delivery of my bathing suit. Liligal customer service did not notify me of such a long wait for delivery. It took me contacting them to get a delivery date. Way too long for delivery after promised date for delivery. I love the bathing suit... Be sure to order long before you want/need your items.
My brown hooded jacket fits awesome! I have fat arms but there was no issue at all either the fit. The tailored in waistline sits just right and has perfect length
The inventory of clothes is huge. The quality of my purchases will make me shop online with them again.
I love to look through these offers as so many are unusual, not to be found in shops. Pretty colors. Only negative is that the wait to receive the items is often several weeks. Plan for that. But it may be worth the wait.
I should have read the reviews this is the worst shopping site ever. Clothes are made of cheap material, colors are not like pictures, finishing items like zippers sewed over so you cant unzip.
Never again ever!
I tried this website for the first time and I must admit I was surprised by the delivery time and quality. The material runs big so I had to return my purchase for a smaller size. If all goes well, I plan to order again. I hope my experience is the same.
Take a look at the many items they have for sale and if not satisfied you can return item to them with a paid return label they give.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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