I ordered $59 worth of clothing from them... no confirmation, no promise ship date, but wow, did they ever jump on my PayPal funds! Forget about contacting "customer service"... they don't respond! I contacted PayPal for a refundthey were no help... they told me "that Lilligal stated the clothes had been delivered (1-1/2 months later). I told PP They were NOT delivered and was told to "check with your neighbors... maybe they have the package!" Never, never again! No refund, no clothes, NO MORE business from me! TOTAL SCAM!

It took almost 2 months to get my order. Once I did it was so upset. The blouses were very poorly made and one did not look anything like the shirt I ordered. They expected me to take pictures and describe what was wrong before refunding my money. We went back & forth for over a month. I settled for 1/2 my refund and was able keep the shirts. Last night I was searching for some clothing I no longer wear to give to a neighborhood woman. I pulled out one of the shirts... tags still on and noticed that the plastic bag it was shipped in stated "L". When I looked at the tag on the shirt it said "XS-S". To avoid a huge headache, avoid Rotita! They are the worst company I've ever dealt with.

Do not get involved with buying from this company. It is very hard to return merchandise. When I did return an order of 3 tops, the day after I received it, I was only credited 1/2 of my purchase price. And I had reordered 2 of the tops in a larger size that day too. I would never have done that if I had know I would only receive 1/2 back at that time.
Their designs look nice and different but the quality of the fabric is a ( -1). One of the tops I got felt like plastic and the sizes run small. STAY AWAY FROM THIS COMPANY

PLEASE NEVER ORDER FROM THIS COMPANY! This company is a complete farse and scam! I ordered 10 items, some of which were for special events 2 weeks after my purchase. It took approximately 4-5 weeks to receive my items, had I realized this I would not have placed the order. No where had this company stated on it's website that all of their products from China- shipping directly from China. The quality is beyond poor. I tried a few of the items on and returned the entire order back. I then realized upon closer observation that the pictures on the online catalog have the clothing items photo shopped onto the models- the models are not actually wearing the clothing that they sell! I followed their instructions to return the items. I tracked my return with USPS and Rotita received my return package on June 12. There has been no communication from them regarding the status of my return. It is now July 8 and I have yet to receive my refund of $200. Oh how I completely regret not researching this company before I placed this order!

Ordered 5 shirts and 2 pair of capris. Looked really cute on the models in the ad. The quality is horrendous. Super cheap fabric, fit was awful! I don't know how they design and size their clothing, but nothing fit. And I could not return any of them as they all came in separate orders a month or two apart. And there is literally NO WAY to contact them. This can't be a real company. Please don't waste your money. If something is too good to be true (the prices seemed so reasonable) it usually is.

Buyer beware! The earrings were cute and all but the post came all bent to hell. Not even gonna try to straighten them. The earrings are still wearable, so not a total loss. Trying to see what I can do about the shirt. Despite using their sizing chart, the shirt is too small in the bust line. Shipping does take a while (shipped from China), however I did receive my package ahead of schedule. Not sure how an exchange is going to happen or if I am just going to get creative with some needle and thread. Just reviewed the return/exchange policy. You return items at your expense and postage is not refundable. I really wanted to like this site. Such a shame.

On May 1st I ordered 3 shirts and delivery was estimated to take 6-10 days. On May 12th I received email from Rotita saying delivery would be delayed until June 4th. On June 8th the order still had not shipped and I requested a refund. Rotita replied that my order had been shipped and would arrive by June 4th as promised. (I guess they believe in time travel.) I contacted PayPal and requested their assistance in getting a refund. I received another email from Rotita saying that they would not process a refund because I had contacted PayPal. Happily for me, PayPal did get my refund for me. Rotita is a scam company advertising products that they do not have and cannot ship. Their customer service is horrible and they will lie to you. Save yourself a big headache and avoid this company.