I ordered four items and they arrived in good time which is the only good thing I have to say.
The quality of the material used is a disgrace. The sizing does not correspond with the UK counterpart, which doesn't really matter as I wouldn't be seen dead in the items. Another worry is several other sites seem to be advertising exactly the same clothes. Huge Chinese factory turning out inferior goods on different site names to the West I'd say.
Won't waste time trying to get my money back after reading other revues. Life's too short, will put it down to experience. From now on will avoid all Chinese sites until, if ever, they are properly regulated.

I bought an item but needed a different size. Got a "TICKET" to exchange and they offered a partial refund to not return the item. I bought the item in the next size and retuned the first unworn, tags still on in perfect condition. Upon receiving the return I was told it was damaged or stained and I would not receive full refund. It has been a month and still no refund. Because this company is based in China you cannot report them to BBB. HOWEVER you can place a review on the BBB WEBSITE. The item was only 35 $ but it is the principle of poor customer service that is the issue

I purchased a top, the total cost being $46.84 through Liligal. What a disappointment. When it arrived it didn't even begin to look like the top they advertised.

I immediately sent them an email and sent photos of the top I received and the one they were advertising.

The one I received was totally shapeless and the top half of the back was black which matched the front and sleeves, while the bottom half was brown. (the order even says black).
It looks like they run out of fabric so the used something else.

At first they offered me a 20% refund if I returned it. This was followed up but changes of %.

However, having read heaps of reviews, I have informed them that I will not return it unless they refund me first. The cost of returning it will be expensive as they tell me I must get a tracking number and forward it to them.

Many reviews indicate that they never refunded the money, sometimes saying that they never received it after people say they sent it, others saying that it was damaged.

Adding the cost of returning it looks like it will be putting good money after bad.

It looks like I will just have to keep putting reviews up to warn others of what scammers they are and trying to prevent others from being ripped off.

The photos below show the photos of the top on the internet. The others show the shapeless one I received.

Sent item back for refund, they received promised refund several times and not received. 4 months later still trying. Finally found phone number and called gave rma number and they found and said they would need my credit card number and remote access to my computer to give refund. This was after sending me a for thru email and when I filled out and sent back my bank calls and said I have a 500.00 from Walmart gift card on that card as I was still on phone with rep. I questioned him about it and he said it was normal and it would all work out in the end. My Norton then runs a check on suspicious activity at the same time and finds 4 Trojans that was installed as I was on phone with him. He told me he was going to call me back after talking with his finance supervisor but day and half later no return call. These guys are crooks don't buy anything from them the product was also inferior and you will not get refund. It was paid thru PayPal but they will not help since the company stalled with refund for 3 months and paypal won't help after 3 months.

This company is unbelievable. What I ordered they sent in a timely fashion. One of the items was defective. I returned it as they requested. At first they said they wouldn't take it back because it had been worn and was dirty. I just tried it on and immediately saw the problem with it and immediately called them.

It ended up being 3 months before I finally received the replacement. It took 75 emails back-and-forth for them to understand what it was I wanted. I ended up threatening to write a horrible review for them and that was when they finally decided they would send me a replacement. I kept asking them either send me replacement or refund my money and 3 months later out and 75 back-and-forth emails with people that couldn't understand my what I wrote, they finally sent it.

Never ever do any kind of business with this company it's not worth it.

If I could give 0 stars I would!
I made a purchase (9-22) for my wife and daughter almost 5 weeks ago. I know they said it could take 2-3 weeks so I ordered far early (5 weeks in advance) to have the items for a Halloween party (in 2 days now).
So on the 10th I inquired about the items. I was told they will be here the 15th. I wait and nothing.
The 17th I'm told delivered already. I said no they weren't. Then they will be here in 4 days. When I questioned about you said delivered and now 4 days what's going on? They disconnected me.
Now on the 22nd they say delivered and I said it wasn't. They supply a tracking link in Chinese. Useless.
Then they say it was out of stock and I'll be reimbursed in a week or so. I told them it wasn't out of stock a month ago. After questioning them they disconnect me. Again.
I went to PayPal and filed a dispute. They respond that give it a few days please. I request a tracking # and they finally supply it and it hasn't left China yet. I demand my money back through PayPal because now I can't use the items. The party in 2 days. And I'm sick of their lies.
Their reply: I have checked your order. Your order is passing customs and then shipped to your country.It will take some time. After that, it will continue to be shipped. I have urged the express company to expedite shipment. Please be patient for a few days. Thank you for your patience and understanding. Best Wishes!
They are refusing to refund me with this reply. Then when I finally get it they will say ship it back. Then they will make an excuse and only refund 1/2 back and after 2 months or so. I've just read the reviews which I should have prior.
And to all the positive reviews you're Trolls for Rotita!
Do Not Buy from Rotita or China! If you do you were warned!

Do NOT order from this site! I spend $600 on an order and they scammed me! The first shipment had 17 items. I returned 15 items ALL IN THE SAME Box and they only refunded me for 7. I spoke to someone on their chatting serviceAnd told them they didn't refund 8 of the items that were in the box and they didn't respond. After a few minutes I asked if they were going to help me and the person flat out responded, "no". I took a picture to prove it. I was so shocked. I spoke with someone else on FB messenger and now they are ignoring my messages even though it shows that my messages have been seen. I ordered so much because I wasn't sure how their clothes would fit and didn't think I was going to be scammed on the return. Now, I don't know who to reach out to in order to get my refund since this is a company overseas. Don't make the same mistake as me!