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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Got a High Low Red dress from Rotita and must say that it fitted me like a dream. The fabric is so comfy and fitting so perfect that I have kept it aside as my special dress for my birthday. Also, the fabric flows like a dream. Not to forget that the dress arrived so well in time. You should definitely order from Rotita. They have an amazing collection of dresses.
I ordered a Maxi Dress and what I received is even more beautiful than in the pictures! I'm very happy.
Worst experience. Still have my money. Called six times. Worst experience!
Never order again.
Hi,Crista T.
Sorry for the inconvenience.
Can you tell me your order number?
I will check and give you a solution.
Looking forward to your reply.
Sincerely
Rotita
Easy to look and find what you want and buy. Lots of very pretty dresses, swimsuits, tops ect... Love the jewelry
Wonderful. It went without a single problem. The sizes really are true up size, so make sure you order your regular size.
Vibrant colors. True to size. Good value for the price.
Excelente ropa... La recomiendo siempre de muy buena calidad a la hora de pedirlo el envío llega muy bien en pocos días la verdad muy contenta con la firma
I've never had boy short bottoms, but I like them!
The yip is very colorful! The top I'd more snug thdn the body … but fits ok
Very good experience
I'm happy for my order
Thank you
I have received the swimming costume which I gave a review but I haven't received the second item yet so I cannot provide a review yet
Hi,Ana
Thank you for your comment.
I can’t find your order through the order number you provided. Please check if some digits are wrong.
Please provide the correct order number.
I will check the status of your order.
Looking forward to your reply.
Sincerely
Rotita
They made me wait forever for my exchange. Them when they finally did send it they sent the wrong thing to me. And blammed me for their mistake! They support team went back and forth with me for weeks. NEVER WILL I EVER SHOP ON THERE AGAIN! JUST HORRIBLE.
Hi, YEP Y.
Sorry for the inconvenience.
Can you tell me your order number?
I will check and solve it for you.
Looking forward to your reply.
Sincerely
Rotita
Terrible. Scam site. Takes orders with no ability whatsoever to deliver the goods in any sensible time scale. Do not order from them under any circumstances.
I ordered some swimwear first week of June, they promised it would be with me by 29th June at absolute latest. By 1st July their own tracking information shows that it hasn't even left China yet! It's of absolutely no use to me now at all, will arrive far too late for my holiday. And they've flatly refused to give a refund even though I've told them that I no longer consent to being part of this sales contract given that they unilaterally substantially changed the terms of it.
Hi, Julie R.
Sorry for the inconvenience.
Can you tell me your order number?
I will check the status of the order and solve it for you.
Looking forward to your reply.
Best wishes
Ritita
Great experience with this company, I contacted the company once about the delivery, I received a reply promptly! I would recommend it!
The clothes from this brand are all so cute. They are great quality and a great price. It is the best of both worlds.
I got a lovely floral summer dress from rotita, and the quality and style is amazing. It has a good amount of stretch and is true to size. Highly recommend.
Once you send the item back they do not want to refund the money. I chatted 10 times with a different agent but it was lies after lies. They refunded part of my money after back and forth. Refused to refund all my money. If you are shopping at Rotita it is at your own risk.
Hi, millicent o.
Sorry for the inconvenience.
Can you tell me your order number?
I will check.
Looking forward to your reply.
Sincerely
Rotita
After reading about the easy returns I ordered some items. They did not fit so I started my return well within the 14 day window. They do not send an invoice with the pkg so you have to contact them for instructions. I supplied all the info they wanted because I paid with PayPal and that was generated. Nothing has been right and we have gone back and forth until the 14 days is almost up. Don't think I am getting my refund! Very shady company. Buyer beware...
Hi, Lon S.
Sorry for the inconvenience.
Can you tell me your order number?
I will check.
Looking forward to your reply.
Sincerely
Rotita
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Hi,
We are sorry that our products did not satisfy you.
Can you tell me your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita