Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rotita

Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey stargrey stargrey stargrey stargrey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Jill M.
Unfollow Jill M.
Share Review
Report Review

Gorgeous dress
August 12, 2021

I purchased this dress and paid for express delivery which it was. My dress is gorgeous and fits really well but the dress colour was alot darker than on the picture.

Date of experience: August 11, 2021
Canada
1 review
0 helpful votes
Follow Clarkson U.
Unfollow Clarkson U.
Share Review
Report Review

Affordable and good quality
August 12, 2021

Good quality beautiful stuff delivery takes a little longer so don't order it if you need it within a week

Date of experience: August 11, 2021
Australia
1 review
0 helpful votes
Follow Mason W.
Unfollow Mason W.
Share Review
Report Review

Tankini bathers
August 12, 2021

I have already commented on a review on your website. Please read it. I am very happy with my item and it fitted perfectly thank you very much.

Date of experience: August 11, 2021
Georgia
1 review
1 helpful vote
Follow Robin O.
Unfollow Robin O.
Share Review
Report Review

Swimsuits
August 12, 2021

It was excellent service. I received my swimsuits during the time span I was given. The quality was excellent. The fit also was excellent. Thank you.

Date of experience: August 11, 2021
Virginia
1 review
0 helpful votes
Follow Stacy G.
Unfollow Stacy G.
Share Review
Report Review

Clothes
August 11, 2021

Exactly as described, sizing is perfect. Little bit of a wait for package but worth it

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
Follow Sylvester T.
Unfollow Sylvester T.
Share Review
Report Review

Cute dresses!
August 11, 2021

I received my order two months after placing the order (took a while!), I love the look and feel of the material (4 sundresses). Only complaint (besides the shipping time), is that the patterns of the material do not meet up on the sides where the seams are. Looks a bit odd. The dresses fit as sized.

Date of experience: August 10, 2021
Rotita R. Rotita Rep
over a year old

Hi, Sylvester J.

Thank you for your review.
Our customer service responded to your email.
Please check.
Sincerely
Rotita

New Jersey
2 reviews
0 helpful votes
Follow Ostaszewski M.
Unfollow Ostaszewski M.
Share Review
Report Review

LOVE MY DRESS!
August 11, 2021

I was very Leary about ordering. The price was so low. How good of a product could it be? Well to my surprise it is a beautiful dress! Great fabric and well made. I'm so happy! Ture to size and came in only 10 days. I now would order again from Rotita!

Date of experience: August 10, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Barrett B.
Unfollow Barrett B.
Share Review
Report Review

Pretty suit. Perfect fit, too.
August 11, 2021

I really like this swimsuit. The colors are pretty and it fits true to size. Delivery time good.

Date of experience: August 10, 2021
Michigan
3 reviews
0 helpful votes
Follow Aimee T.
Unfollow Aimee T.
Share Review
Report Review

Love love love Rotita!
August 10, 2021

I recently ordered 5 bathing suits from Rotita and they were ALL Gorgeous and fit true to size. I am thrilled with the quality and the prices. Love love love Rotita! Thank you! Since my order was over $130 they came with free expedited shipping. They arrived in less than 5 days after ordering. Happy happy happy!

Date of experience: August 9, 2021
Georgia
1 review
0 helpful votes
Follow Atkinson D.
Unfollow Atkinson D.
Share Review
Report Review

To big YAAAA!
August 10, 2021

I like the dress but it was to large. I returned it for a smaller size but haven't received my new order. That's why I'm neither satisfied nor dissatisfied

Date of experience: August 9, 2021
Rotita R. Rotita Rep
over a year old

Hi, Atkinson F.

Sorry for the inconvenience.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Rotita

New Zealand
1 review
0 helpful votes
Follow Edwin H.
Unfollow Edwin H.
Share Review
Report Review

Dresses of Beauty
August 10, 2021

Lovely products, all fit perfectly, very pretty to wear. Delivery quick.

Date of experience: August 9, 2021
California
2 reviews
0 helpful votes
Follow Helen H.
Unfollow Helen H.
Share Review
Report Review

Black and Blue
August 10, 2021

My first order included one black and one blue dressy dress. One fit and one didn't. I got great customer service on the return. My only complaint is that the blue dress was packaged poorly and it is full of creases and wrinkles. I will need to have it professionally pressed before I can wear it.

Date of experience: August 9, 2021
Texas
1 review
0 helpful votes
Follow Dagmar C.
Unfollow Dagmar C.
Share Review
Report Review

Love the clothing
August 10, 2021

Quick shipping and all but item fit perfectly. I did measure myself and used the size chart to make sure I would have a good fit; highly recommended before placing an order. The one item that was a bit to tight for me, I gave as a gift to a family member as it was a really beautiful shirt.

Date of experience: August 9, 2021
Texas
1 review
1 helpful vote
Follow Valdez Y.
Unfollow Valdez Y.
Share Review
Report Review

Great Experience
August 10, 2021

Rotita's site is easy to navigate and they have a huge selection on beautiful clothes. The prices are fair, but receiving them took about 3 weeks. The items that I purchased were packaged well and the were as described in the photos. The fabric is light and flowy. The styles are fabulous. I love this site and will definitely order from them again!

Date of experience: August 9, 2021
Washington
4 reviews
0 helpful votes
Follow Cheryl V.
Unfollow Cheryl V.
Share Review
Report Review

LOVE IT!
August 10, 2021

Both dresses fit perfect. Love the dresses from Rotita!

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
Follow Leslie R.
Unfollow Leslie R.
Share Review
Report Review

My order came quickly, and was above my expectations. Was my first time ordering with this company and am happy with my order. Have placed 2 more orders just because I love all the choices and the unique clothes.

Date of experience: August 9, 2021
Canada
2 reviews
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Share Review
Report Review

Nice bathing suit
August 10, 2021

Fast delivery I will order again and let friends know.

Date of experience: August 9, 2021
Colorado
1 review
0 helpful votes
Follow tackett T.
Unfollow tackett T.
Share Review
Report Review

My new favorite top
August 10, 2021

The top is true to size or maybe just a tad big. But good quality and very pretty.

Date of experience: August 9, 2021
Texas
1 review
0 helpful votes
Follow Whitman A.
Unfollow Whitman A.
Share Review
Report Review

Swimming with style
August 10, 2021

Love my items only one didn't fit. Great colors and different styles too.

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
Follow Wheatley C.
Unfollow Wheatley C.
Share Review
Report Review

Rotita clothes order
August 10, 2021

I love the clothes I received. It is beautiful material and fit perfectly. It took a little time to arrive but worth the wait.

Date of experience: August 9, 2021