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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Avoid at all costs
August 26, 2021

I bought three3 beautifully designed blouses only to find that they were made from them from the cheapest material. It was not even polyester but rather material from a parachute.
Threw them out after cokk hi lent speak to someone.
Don't buy from here.

Date of experience: August 25, 2021
Rotita R. Rotita Rep
over a year old

Dear customer,

We are sorry that our products did not satisfy you.
Can you tell us your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita

GB
1 review
1 helpful vote
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Used once NEVER again
August 25, 2021

I am always concerned about buying in the UK from the USA. I was right. I purchased 5 items and returned them all. I received no refund. By the time I challenged them, the Return receipt had been lost. Despite frequent "on-line chats" I am still over £ 100 GBP out of pocket. Never again. I will only but from the UK in future where businesses are honourable.

Date of experience: August 25, 2021
Rotita R. Rotita Rep
over a year old

Dear customer,

Sorry for the inconvenience.
Can you tell us your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita

Italy
1 review
0 helpful votes
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Qualità ottima
August 25, 2021

Sono rimasta davvero molto soddisfatta, ho preso un vestito ed è arrivato velocemente, con tessuto di ottima qualità, mi è piaciuto molto proprio come un foto, sono molto contenta. Il vestito che ho scelto veste la taglia giusta, più che soddisfatta. Consiglio a tutti

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Very quick delivery
August 24, 2021

I was very please with the product, it was good quality. I will be ordering from this site again.

Date of experience: August 23, 2021
Connecticut
1 review
6 helpful votes
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Delighted with purchase
August 21, 2021

I was skeptical ordering from an overseas site. The pretty designs and affordable prices were so tempting I decided to give it a try using PayPal. Items arrived within 2 weeks. Look exactly like pictured. Fit generously true to size. Loved the adjustable shoulder straps.
I heard a stitch or two pop when putting suit on. Will watch how it wears after multiple uses and washes. I would buy them again.

Date of experience: August 21, 2021
California
1 review
0 helpful votes
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Missing piece of bathing suit
August 20, 2021

I ordered a swimsuit and only received the top, no bottoms. I wanted to contact them to let them know but there IS no way to contact them! I have searched the site and can find no way of contacting them. The other items in the order were fine, just this one swimsuit had no bottom. Obviously, I can't wear it!

Date of experience: August 20, 2021
Rotita R. Rotita Rep
over a year old

Dear customer,

Sorry for the inconvenience.
Our customer service has replied to your ticket.
Please check.
Looking forward to your reply.
Regards
Rotita

Missouri
3 reviews
0 helpful votes
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Sylish
August 20, 2021

I always get complemented when wearing something from Rotita. Their unique and classy styles make looking good easy.

Date of experience: August 20, 2021
GB
1 review
0 helpful votes
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Cheap
August 20, 2021

Cheap quality, fortune in postage, fortune to return, cost more than the dress.
Can't get online to talk to them.

Date of experience: August 20, 2021
Rotita R. Rotita Rep
over a year old

Dear customer,

We are sorry that our products did not satisfy you.
Can you tell us your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita

Kentucky
3 reviews
0 helpful votes
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Awesome clothing
August 20, 2021

Great prices on awesome clothing. Looks great snd fits well. True to size. Fast delivery.

Date of experience: August 20, 2021
Tennessee
2 reviews
0 helpful votes
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Good service - great products
August 19, 2021

I really love all the items I ordered.- They all fit well and look good, except the ankle bracelet was too small.

Date of experience: August 18, 2021
New Jersey
1 review
0 helpful votes
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Dresses
August 19, 2021

The dresses were very nice but did not fit well with my body type. The one dress I loved the style but the under arm area was too large. The material was too form fitting for me. But nice dresses for the price.

Date of experience: August 18, 2021
GB
1 review
0 helpful votes
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Very happy
August 19, 2021

Very happy with the dress and arrived well within time excellent experience

Date of experience: August 18, 2021
Canada
1 review
0 helpful votes
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Happy Customer
August 19, 2021

I was a little hesitant at first to order online but happy I did. The swim dresses I purchased are of good quality though the finishing could be improved but with that being said it's not just this company I purchased from that could also improve. They fit true to size which was nice. Would order from here again. Also love the follow up this company does to ensure you did receive your package.

Date of experience: August 18, 2021
Missouri
1 review
0 helpful votes
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Nice
August 19, 2021

It is a good fix, I am petit small it is ok. Excellent quality, enhanced my figure, I like the design.

Date of experience: August 18, 2021
California
1 review
0 helpful votes
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Received order
August 19, 2021

I received the order but I'm unhappy about the amount of time it to arrived. Please improve your shipping date to 2-5 days or better. Thank you

Date of experience: August 18, 2021
New York
1 review
0 helpful votes
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2 Piece Swim Suit
August 18, 2021

Found a style I liked. I went by the sizing they gave. Ordered the item. Received it in a timely manner. Tried it on and it fit and I was very well pleased

Date of experience: August 17, 2021
Georgia
1 review
0 helpful votes
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Awesome buy! I had to return 2 of the 4 suits that were 2 big but they were all beautiful and great quality!

Date of experience: August 17, 2021
Utah
1 review
0 helpful votes
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Scam
September 16, 2021

I order swimsuits for my wife and received part of the order they will not credit me for unsent items. This company is a scam do not order.

Date of experience: August 17, 2021
Rotita R. Rotita Rep
over a year old

Hi, Edward C.

Sorry for the inconvenience.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Rotita

Canada
5 reviews
0 helpful votes
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High quality, good price
August 18, 2021

My experience with Rotita have been very good, Easy to place the order, the delivery is not too long. The quality of my swinsuits are very good. I did refer Rotita to my family and friends.

Date of experience: August 17, 2021
GB
1 review
0 helpful votes
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Excellent
August 18, 2021

Delivery was quicker than I expected, will be ordering again

Date of experience: August 17, 2021