Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought three3 beautifully designed blouses only to find that they were made from them from the cheapest material. It was not even polyester but rather material from a parachute.
Threw them out after cokk hi lent speak to someone.
Don't buy from here.
I am always concerned about buying in the UK from the USA. I was right. I purchased 5 items and returned them all. I received no refund. By the time I challenged them, the Return receipt had been lost. Despite frequent "on-line chats" I am still over £ 100 GBP out of pocket. Never again. I will only but from the UK in future where businesses are honourable.
Dear customer,
Sorry for the inconvenience.
Can you tell us your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita
Sono rimasta davvero molto soddisfatta, ho preso un vestito ed è arrivato velocemente, con tessuto di ottima qualità, mi è piaciuto molto proprio come un foto, sono molto contenta. Il vestito che ho scelto veste la taglia giusta, più che soddisfatta. Consiglio a tutti
I was very please with the product, it was good quality. I will be ordering from this site again.
I was skeptical ordering from an overseas site. The pretty designs and affordable prices were so tempting I decided to give it a try using PayPal. Items arrived within 2 weeks. Look exactly like pictured. Fit generously true to size. Loved the adjustable shoulder straps.
I heard a stitch or two pop when putting suit on. Will watch how it wears after multiple uses and washes. I would buy them again.
I ordered a swimsuit and only received the top, no bottoms. I wanted to contact them to let them know but there IS no way to contact them! I have searched the site and can find no way of contacting them. The other items in the order were fine, just this one swimsuit had no bottom. Obviously, I can't wear it!
Dear customer,
Sorry for the inconvenience.
Our customer service has replied to your ticket.
Please check.
Looking forward to your reply.
Regards
Rotita
I always get complemented when wearing something from Rotita. Their unique and classy styles make looking good easy.
Cheap quality, fortune in postage, fortune to return, cost more than the dress.
Can't get online to talk to them.
Dear customer,
We are sorry that our products did not satisfy you.
Can you tell us your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita
Great prices on awesome clothing. Looks great snd fits well. True to size. Fast delivery.
I really love all the items I ordered.- They all fit well and look good, except the ankle bracelet was too small.
The dresses were very nice but did not fit well with my body type. The one dress I loved the style but the under arm area was too large. The material was too form fitting for me. But nice dresses for the price.
Very happy with the dress and arrived well within time excellent experience
I was a little hesitant at first to order online but happy I did. The swim dresses I purchased are of good quality though the finishing could be improved but with that being said it's not just this company I purchased from that could also improve. They fit true to size which was nice. Would order from here again. Also love the follow up this company does to ensure you did receive your package.
It is a good fix, I am petit small it is ok. Excellent quality, enhanced my figure, I like the design.
I received the order but I'm unhappy about the amount of time it to arrived. Please improve your shipping date to 2-5 days or better. Thank you
Found a style I liked. I went by the sizing they gave. Ordered the item. Received it in a timely manner. Tried it on and it fit and I was very well pleased
Awesome buy! I had to return 2 of the 4 suits that were 2 big but they were all beautiful and great quality!
I order swimsuits for my wife and received part of the order they will not credit me for unsent items. This company is a scam do not order.
Hi, Edward C.
Sorry for the inconvenience.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Rotita
My experience with Rotita have been very good, Easy to place the order, the delivery is not too long. The quality of my swinsuits are very good. I did refer Rotita to my family and friends.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...


Dear customer,
We are sorry that our products did not satisfy you.
Can you tell us your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita