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From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
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Returns
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Customer Service
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Membership Programs
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Tres beau vetement mais j'aurais du prendre une taille plus petite
I can better answer this once I receive my credit from the goods I sent back.
It took a long time to get my order due to shipping in Canada. Tracking always said it was delayed.
Dear customer,
Thank you for your comments.
We will increase the speed of our transportation.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita
I loved my Bathing suits. Shipping was pretty good only took around 3 weeks.
Thank you for the clothes you have so much more to get
I received my dress in good order. No damages to package or dress. Hoping to wear it soon and to be able to order something different next time.
Très belle expérience merci beaucoup rotita les articles sont les mêmes comme la photo
Pretty good overall. Just wish my clothing items would come quicker.
Nora Farrell
Very happy get my items days before delivery date so am well happy couldn't ask for better
The complete process went smoothly. I received the dress quickly. The dress was exactly as described. I'm thoroughly impressed with Rotita. I will definitely be making more purchases in the near future.
I was very impress with the quick delivery and the quality of your products
I received my dress but this was not a good quality and very bad on size compared with the first dress I had so was very disappointed and return it
Dear customer,
Thank you for your comments.
We will improve the quality of our products.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita
Easy to order. Sizing is not true to size. I'd return the dresses but it's not an easy process. If I could have got them a size up but sadly there wasn't a bigger size. Beautiful quality. Lovely dresses.
Any time I have questions Rotita goes above and beyond to make sure I have a great experience! 5 stars
Don't trust them, When your product does not come they stall you with a lot of lies, Do your self a favor spend your money elsewhere would you believe at the end of this review they wrote
Great job! Your review looks really helpful.
Dear customer,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order.
Looking forward to your reply.
Best wishes
Rotita
I ordered in June and was given "we are working on your order". It's September, no updates and when you hit view order status the link is broken. I've sent and did not receive a response in the one day that is stated it takes to respond. I'm hoping for a refund in my most recent email. Let's see!
Dear customer,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order.
Looking forward to your reply.
Best wishes
Rotita
I bought a dress back in June and returned it, and still have not received the money back. I contact them almost every week and their response it that they are working on it but it has been over 3 months. The dress quality was ABSOLUTELY garbage and I do not recommend buying from here.
Dear customer,
Sorry for the inconvenience.
Can you tell us your order number?
We will check and give you a reasonable solution.
Looking forward to your reply.
Best wishes
Rotita
I ordered 3 items on 16 august 2021 and have not received it and no one knows where it is as of 13 September 2021 - I am waiting for forms to get a refund from Rotita and I will rate rotita at a later date on how the refund went
Dear customer,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order.
Looking forward to your reply.
Best wishes
Rotita
AI have been ordering for a long time from this site and I have never been disappointed. The products look the same as on the site.
I ordered a dress from Rotita, it arrived quickly after ordering. The quality is lovely and the item is true to size. I am really impressed and will be ordering again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for your comments.
We will improve the quality of our products.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita