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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I have ordered twice, dresses both times. The second order took a while to arrive, over 25 days, but I guess in this current world, that's not bad. The dresses are good quality, especially considering the price.
Arrival was 1mth and 1 week later. The dress was not like in the image. Was to small. Couldn't return due to them charging me for returning it. There will not be use for this dess and I say it's a waist of money. Sorry but will not order from this website again.
Received my things within the time frame and everything fits great including the dresses I purchased for my mom. In which she just loves. My only problem was I wasn't getting updated to know if what I purchased was on its way but like I stated earlier they always came within the time frame. So am good and thank you so much
The dress is very beautiful and I love it. Purchased it for my son's wedding
Very fast service! I hesitated before ordering, having read some frightening feedback as well as positive reviews, especially since I planned to order from sale selections which I would not be able to return. I also ordered cautiously size wise, and erred on the large side.
Love both suits but in one case the bottoms are saggy and the other far too brief for my figure, so I would really appreciate an option for selecting top sizes separately from bottoms! As far as the separate bottoms I ordered, in each case they are a little too large also. Love colors and fabrics, and adjustable straps!
Rotita has nice clothes. I receive my purchases on time and I like receiving my packages through U.S. mail.
Very happy with product. Though I am size 6-8, a medium bathing suit just a bit small/tight for me.
The jumpsuit was medium and bit too long for me.
I received my beautiful bathing wear and am very pleased. I have ordered wearable items from other on line companies and have been very disappointed with them. I have had to throw away items due to poor quality and sizing as it was too expensive to return. My purchase from Rotita arrived sooner than I thought and I am very pleased with it. It fits beautifully. I am excited to order more items in the future.
Thank You Rotita
Excellent Products. Material and perfect fit. Just love them!
Fits perfectly but I had to take it to a taylor to have it hemmed as it was much longer than in the picture. Quick
I am so happy that I found Rotita, the clothes the make are beautiful, fit to size and just make me feel amazing and confident in what I am wearing. The other plus size clothes out there make me feel like I am wearing a curtain and I do not look attractive. Thank you Rotita!
I have had great experiences with Rotita - they're fast and they're items are good. Love them!
Absolutely easy and perfect transactions. Items were as described. Would order again.
Es el segundo pedido que hago y han sido bastante rápidos y muy atentos. La ropa es de muy buena calidad, me gusta mucho.
In spite of paying for expedited delivery it took 3 weeks to receive it. Its is very pretty but runs very large. I had to have alterations done to be able to wear it because I cant imagine the timeframe of trying to exchange it for a smaller size
I is ated this 3 star. Suddenly it was posted and changed to a one star so now im editing it! Dont order from this site
Dear customer,
Thank you for your comments.
We will increase the speed of our transportation and improve the quality of our products.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita
It was not hemmed on the bottom of top, so I returned it and asked for a replacement.
Dear customer,
Sorry for the inconvenience.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Rotita
Purchased two tops that arrived fast. I love them - will be purchasing more from Rotita. Thank you for finally making CUTE plus size clothing!
The delivery was ok I was able to track my order and got it when they say it would be delivered. Will be buying more dresses soon.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customer,
Thank you for your comments.
We will improve the quality of our products.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita