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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I have ordered twice, dresses both times. The second order took a while to arrive, over 25 days, but I guess in this current world, that's not bad. The dresses are good quality, especially considering the price.

Date of experience: September 23, 2021
Illinois
1 review
0 helpful votes
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Leda review
September 23, 2021

I ordered two shirts. I will certainly order again.

Date of experience: September 23, 2021
Texas
1 review
0 helpful votes
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Unsatisfied Customer
October 23, 2021

Arrival was 1mth and 1 week later. The dress was not like in the image. Was to small. Couldn't return due to them charging me for returning it. There will not be use for this dess and I say it's a waist of money. Sorry but will not order from this website again.

Date of experience: September 23, 2021
Rotita R. Rotita Rep
over a year old

Dear customer,

Thank you for your comments.
We will improve the quality of our products.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita

Tennessee
1 review
0 helpful votes
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I give them a 4 star
September 23, 2021

Received my things within the time frame and everything fits great including the dresses I purchased for my mom. In which she just loves. My only problem was I wasn't getting updated to know if what I purchased was on its way but like I stated earlier they always came within the time frame. So am good and thank you so much

Date of experience: September 23, 2021
Oklahoma
1 review
0 helpful votes
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Loving it
September 23, 2021

The dress is very beautiful and I love it. Purchased it for my son's wedding

Date of experience: September 23, 2021
Alabama
1 review
9 helpful votes
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Lovely Swimsuits
September 23, 2021

Very fast service! I hesitated before ordering, having read some frightening feedback as well as positive reviews, especially since I planned to order from sale selections which I would not be able to return. I also ordered cautiously size wise, and erred on the large side.
Love both suits but in one case the bottoms are saggy and the other far too brief for my figure, so I would really appreciate an option for selecting top sizes separately from bottoms! As far as the separate bottoms I ordered, in each case they are a little too large also. Love colors and fabrics, and adjustable straps!

Date of experience: September 23, 2021
California
1 review
0 helpful votes
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Maxi Dresses
September 23, 2021

Rotita has nice clothes. I receive my purchases on time and I like receiving my packages through U.S. mail.

Date of experience: September 23, 2021
Florida
2 reviews
0 helpful votes
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Bathing suits and jumpsuits
September 23, 2021

Very happy with product. Though I am size 6-8, a medium bathing suit just a bit small/tight for me.
The jumpsuit was medium and bit too long for me.

Date of experience: September 23, 2021
Canada
1 review
0 helpful votes
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Satisfied customer
September 23, 2021

I received my beautiful bathing wear and am very pleased. I have ordered wearable items from other on line companies and have been very disappointed with them. I have had to throw away items due to poor quality and sizing as it was too expensive to return. My purchase from Rotita arrived sooner than I thought and I am very pleased with it. It fits beautifully. I am excited to order more items in the future.
Thank You Rotita

Date of experience: September 23, 2021
Canada
1 review
0 helpful votes
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Blouses
September 23, 2021

Excellent Products. Material and perfect fit. Just love them!

Date of experience: September 23, 2021
Canada
1 review
0 helpful votes
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Love my items
September 23, 2021

Happy the items received oh a fair time and size was perfect

Date of experience: September 23, 2021
Colorado
2 reviews
5 helpful votes
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Beautiful Dress
September 23, 2021

Fits perfectly but I had to take it to a taylor to have it hemmed as it was much longer than in the picture. Quick

Date of experience: September 23, 2021
Illinois
1 review
0 helpful votes
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Plus Size and feeling beautiful
September 23, 2021

I am so happy that I found Rotita, the clothes the make are beautiful, fit to size and just make me feel amazing and confident in what I am wearing. The other plus size clothes out there make me feel like I am wearing a curtain and I do not look attractive. Thank you Rotita!

Date of experience: September 23, 2021
Texas
2 reviews
0 helpful votes
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Excellent service and quality
September 23, 2021

I have had great experiences with Rotita - they're fast and they're items are good. Love them!

Date of experience: September 23, 2021
Canada
1 review
0 helpful votes
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Love, love love them
September 23, 2021

Absolutely easy and perfect transactions. Items were as described. Would order again.

Date of experience: September 23, 2021
Spain
1 review
0 helpful votes
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Me gusta bastante
September 23, 2021

Es el segundo pedido que hago y han sido bastante rápidos y muy atentos. La ropa es de muy buena calidad, me gusta mucho.

Date of experience: September 23, 2021
Michigan
1 review
0 helpful votes
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In spite of paying for expedited delivery it took 3 weeks to receive it. Its is very pretty but runs very large. I had to have alterations done to be able to wear it because I cant imagine the timeframe of trying to exchange it for a smaller size

I is ated this 3 star. Suddenly it was posted and changed to a one star so now im editing it! Dont order from this site

Date of experience: September 23, 2021
Rotita R. Rotita Rep
over a year old

Dear customer,

Thank you for your comments.
We will increase the speed of our transportation and improve the quality of our products.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita

Wisconsin
1 review
0 helpful votes
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Flawed suit
October 23, 2021

It was not hemmed on the bottom of top, so I returned it and asked for a replacement.

Date of experience: September 23, 2021
Rotita R. Rotita Rep
over a year old

Dear customer,

Sorry for the inconvenience.
We sent you an email for your issue,
Please check.
Looking forward to your reply.
Regards
Rotita

Missouri
1 review
0 helpful votes
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AWESOME!
September 23, 2021

Purchased two tops that arrived fast. I love them - will be purchasing more from Rotita. Thank you for finally making CUTE plus size clothing!

Date of experience: September 23, 2021
Jamaica
1 review
0 helpful votes
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The delivery was ok I was able to track my order and got it when they say it would be delivered. Will be buying more dresses soon.

Date of experience: September 23, 2021