On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
GU
Rebdolls
Etiko
Hurley
Ashley Stewart
Berlook
Maurices
Forever 21
Dorsu
Haute Swimwear
Joyya
Rebellious Fashion
Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This pencil dress is perfect for Fall and Winter. I really love the print and colors. It's really beautiful, cozy and comfy. I'm just obsessed.
I've ordered twice from Rotita. I received my packages in a timely fashion and I am happy with my purchases. When I needed help with returning items, customer service was very helpful. I will definitely be ordering from Rotita again.
ROTITA was user-friendly and the pictures match the items! Prices are fantastic and will keep me coming back! Thank you!
Good morning and thank you for your good handling. I'm very happy with the clothes I got from you guys. I'm going to use them when I next go on holiday to a country hotter than Iceland.
Shipped quickly and great quality! Will purchase again.
I was please with quality of the clothes I purchased. Will definitely order again from this company.
What is great customer service I received from Rotita! ROTITA company demonstrated that they value me as customer and my time, having a pleasant attitude, and providing knowledgeable and resourceful information. They you also take things a step further to exceed — rather than just meet — expectations.
Dresses I bought are beautiful, true size. It sad but I had to return them due to my circumstances. Rotita gladly issued a full refund.
I was looking for a beautiful dress for a party.
They have so many styles and beautifuls.
They fit perfect on me.
Iam so happy I will buy nex time fir sure
I had changed my address however, my items were shipped to the wrong address. When I reached out to customer service they resent a new shipment. I love the top & pants
My name is Gabriela. I'm from Romania and I'm proud to wear clothes from the Rotita brand.
I soon chose 2 absolutely gorgeous dresses that I wore on special occasions.
The dresses are gorgeous, elegant, the material is very high quality, the delivery is very fast, the quality of the products is very good.
I recommend Rotita products
My order arrived quickly and everything was just as described.
Ho acquistato da questo sito e mi sono trovata davvero molto bene La qualità del tessuto è davvero buona e c'è assortimento sia nei capi che nelle taglie e nei colori
Buono il rapporto qualità prezzo le taglie corrispondono a quelle che utilizza
I was afraid of ordering bathing suits but i ordered 2, and both fit me perfectly. Thankyou. I will order more in the future.
Item arrived a day ahead of time. The blouse is just like shown in the catalog. The item fits perfectly according to size guide. If looking for something to lounge in, I think a size up would be better.
This being my first purchase with Rotita I am amazed at the quality of the dress as well as the sizing which is spot on ~ true to size. The price point is excellent and very affordable.
The online photo shows a navy dress but up reading the reviews from other purchasers I knew I'd be receiving a lighter variation (leans towards a royal blue dress) however the chiffon is almost true to colour so it makes a very nice contrast.
I am also thrilled with the standard shipping - it came in 3 weeks from date of order. I was a bit nervous that I wouldn't get it on time for the event I am attending but it arrived in the delivery window as promised.
I will definitely be returning to Rotita for my next clothing purchase.
Better quality than I thought and the sizes are true to that I normally would order.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members