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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I reviewed too late too when I ordered two dresses three years back for my daughter graduation. Didn't arrive until four months later when she was starting fall semester in college. I ordered sizes according to their size chart. One was a snug fit but the second one was two sizes too small and tan not grey. This company is out of China and in addition to Rotita is named NoraCora, Modlily, DressLily, RoseGal, SammyDress, Zaful, RoseWholesale, Nasty Dress, TwinkleDeals, and TrendsGal. They copy photos of name brand clothing and then make very cheap, ugly, nothing like the photo. Better Business Bureau doesn't recommend several of the above listed companies.
Items despatched very quickly and arrived in good order.
Items fit well.
I ordered 2 dresses and they both fit beautifully. The fabric is nice and the dresses are well made. Only negative was how long it took to receive my dresses. Shipping was very slow.
One is a really good fit and looks excellent the other looks a little too small though they are the same size
Great products and really fast delivery. Will order from you again.
I like my swim suite cause you all carry plus size. I love the print on the swim suite.
I received my order within a week. I was surprised as I had expected possible problems. The dress was the right size, and was very comfortable.
I was worried it would take forever to come in, but it didn't. It was just as described and beautiful. Hoping my next experience is as good as this one. Good customer support.
Product was great. However shipping was a bit stressful. Make sure you order with enough time. Not the sales fault.
This is the 2nd swim dress I have bought and can say am certainly not disappointed. The style, colours and fit are perfect and I've had so many comments when wearing them. Number 3 may well be on the cards!
My dress came in a lovely pouch very happy with quality and fit. And delivery was swift
Fiona -London
I am still waiting need to return too small. Recommend order bigger size
I purchased a dress and my gf loved the dress. I was worried about not getting the dress in time, but I did and was so happy.
I LOVE THE LARGE TANKINI! I kept the size large and returned the medium on September 14,2021.
My charge card has not been credited for that return at this time 10/2/21. I will keep checking on that.
I love all the clothes but have problems at end of orders when I try to pay with credit card. Paypal gets in the way.
Receivex all items 3 drops and earrings before the expected delivery date by 2 days. All fifth Nd are comfortable.
Adoro i loro prodotti sono fantastici e di qualità!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Dear customer,
Thank you for your comments.
We will improve the quality of our products.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita