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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
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I reviewed too late too when I ordered two dresses three years back for my daughter graduation. Didn't arrive until four months later when she was starting fall semester in college. I ordered sizes according to their size chart. One was a snug fit but the second one was two sizes too small and tan not grey. This company is out of China and in addition to Rotita is named NoraCora, Modlily, DressLily, RoseGal, SammyDress, Zaful, RoseWholesale, Nasty Dress, TwinkleDeals, and TrendsGal. They copy photos of name brand clothing and then make very cheap, ugly, nothing like the photo. Better Business Bureau doesn't recommend several of the above listed companies.

Date of experience: October 7, 2021
Rotita R. Rotita Rep
over a year old

Dear customer,

Thank you for your comments.
We will improve the quality of our products.
We hope that one day we can make you 100% satisfied.
Sincerely
Rotita

Australia
1 review
0 helpful votes
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Quick dispatch
October 8, 2021

Items despatched very quickly and arrived in good order.
Items fit well.

Date of experience: October 7, 2021
South Carolina
1 review
0 helpful votes
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Beautiful dresses
October 7, 2021

I ordered 2 dresses and they both fit beautifully. The fabric is nice and the dresses are well made. Only negative was how long it took to receive my dresses. Shipping was very slow.

Date of experience: October 7, 2021
GB
1 review
0 helpful votes
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Nice tankinis
October 7, 2021

One is a really good fit and looks excellent the other looks a little too small though they are the same size

Date of experience: October 7, 2021
California
1 review
0 helpful votes
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Good
October 7, 2021

I havent received the full order yet, but the things I have gotten I just love, You will be getting a lot more orders from me

Date of experience: October 7, 2021
Canada
1 review
0 helpful votes
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Beautiful
October 7, 2021

Very professional and right on time. And items as described

Date of experience: October 7, 2021
Ohio
1 review
0 helpful votes
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Swimsuits
October 7, 2021

Great products and really fast delivery. Will order from you again.

Date of experience: October 7, 2021
Texas
1 review
0 helpful votes
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Swim suite
October 7, 2021

I like my swim suite cause you all carry plus size. I love the print on the swim suite.

Date of experience: October 7, 2021
Canada
1 review
2 helpful votes
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So happy!
October 7, 2021

I received my order within a week. I was surprised as I had expected possible problems. The dress was the right size, and was very comfortable.

Date of experience: October 7, 2021
Missouri
1 review
0 helpful votes
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Dress
October 7, 2021

I was worried it would take forever to come in, but it didn't. It was just as described and beautiful. Hoping my next experience is as good as this one. Good customer support.

Date of experience: October 7, 2021
Florida
1 review
0 helpful votes
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The dress was great
October 7, 2021

Product was great. However shipping was a bit stressful. Make sure you order with enough time. Not the sales fault.

Date of experience: October 7, 2021
GB
1 review
0 helpful votes
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Super Swimwear
October 7, 2021

This is the 2nd swim dress I have bought and can say am certainly not disappointed. The style, colours and fit are perfect and I've had so many comments when wearing them. Number 3 may well be on the cards!

Date of experience: October 7, 2021
GB
1 review
0 helpful votes
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My dress came in a lovely pouch very happy with quality and fit. And delivery was swift
Fiona -London

Date of experience: October 7, 2021
GB
1 review
0 helpful votes
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It's really but small
October 7, 2021

I am still waiting need to return too small. Recommend order bigger size

Date of experience: October 7, 2021
Texas
2 reviews
0 helpful votes
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Lovely dress
October 3, 2021

I purchased a dress and my gf loved the dress. I was worried about not getting the dress in time, but I did and was so happy.

Date of experience: October 3, 2021
Massachusetts
2 reviews
0 helpful votes
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Love the size large
October 2, 2021

I LOVE THE LARGE TANKINI! I kept the size large and returned the medium on September 14,2021.
My charge card has not been credited for that return at this time 10/2/21. I will keep checking on that.

Date of experience: October 2, 2021
Texas
1 review
0 helpful votes
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Love the dress
September 30, 2021

I love all the clothes but have problems at end of orders when I try to pay with credit card. Paypal gets in the way.

Date of experience: September 30, 2021
California
2 reviews
0 helpful votes
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Comfortable
September 30, 2021

Receivex all items 3 drops and earrings before the expected delivery date by 2 days. All fifth Nd are comfortable.

Date of experience: September 30, 2021
Michigan
1 review
0 helpful votes
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Delivery
September 30, 2021

Delivery was good and came before the expected time frame.

Date of experience: September 30, 2021
Italy
1 review
0 helpful votes
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Top
September 30, 2021

Adoro i loro prodotti sono fantastici e di qualità!

Date of experience: September 30, 2021