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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Love, love, love!
November 17, 2021

I purchased this dress for my daughter's wedding and it came within exceptional time. I ordered a size 8-10 but should've ordered a 4-6 because the fabric is stretchy. I had it altered and received numerous compliments. It was extremely comfortable, the price was amazing, and I will definitely be ordering again.

Date of experience: November 16, 2021
New Jersey
3 reviews
1 helpful vote
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Rotita Order
November 17, 2021

Yes. I received my order and everything was great!

Date of experience: November 16, 2021
Australia
1 review
0 helpful votes
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Hi, My order number WW**************. Just want to say thanks so much for your excellent customer service, especially, Sumie. She responded very quickly and solved the problem in no time. I'm very happy and will definitely come back again and recommend to anyone i know. Thank you. :)

Date of experience: November 16, 2021
Poland
1 review
0 helpful votes
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Sukienki od Rotita
November 16, 2021

Zdecydowanie jestem bardzo zadowolona z zakupu, uwielbiam ich krój, wykonanie. Są z dobrego gatunku materiału. Wyglądają tak samo jak na zdjęciu a nawet lepiej.

Date of experience: November 16, 2021
Missouri
1 review
0 helpful votes
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I have nothing but good things to say about your Company. I love all the styles and have ordered several blouses from you. I'am very happy with them and will order more in the near future. When I had a problem one of your ladies named Sonya helped me to resolve it. She was kind and patient in getting me my information. She definitely deserves 5 stars.

Date of experience: November 16, 2021
Massachusetts
3 reviews
0 helpful votes
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Order from Nov 6
November 16, 2021

I received my order quicker than I expected and am very happy with each of the items. I would have no problem in ordering from them again.
Thank you

Date of experience: November 16, 2021
Kansas
2 reviews
0 helpful votes
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Great Customer Service
November 16, 2021

I made a mistake a put the wrong size for an item I ordered. I contacted customer service and they immediately changed the size and then sent my order in priority mail. Thank you for excellent customer service

Date of experience: November 16, 2021
Romania
1 review
0 helpful votes
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Excelent
November 16, 2021

Îmi place totul, produsul este de calitate, arata exact ca în poze, vine foarte bine, iar livrarea din nou foarte ok. Recomand

Date of experience: November 16, 2021
Poland
1 review
0 helpful votes
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Women's sweatshirt
November 16, 2021

The sweatshirt is of very good quality. The material is warm and very pleasant to the touch. Rotita clothes are really very good, I recommend it to everyone.

Date of experience: November 16, 2021
Poland
1 review
0 helpful votes
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Sweater vest
November 16, 2021

I recommend you clothes, nice quality :) the package came to me within 2 weeks.

Date of experience: November 16, 2021
Poland
1 review
0 helpful votes
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Great shop
November 16, 2021

The clothes are great, very good quality. Wonderful contact, very fast shipping. Everything perfect. The clothes are beautiful, very nicely made, of good material.

Date of experience: November 15, 2021
Poland
1 review
0 helpful votes
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I reccomend
November 16, 2021

I have a few clothes from Rotita and I am very happy with them. The clothes are of great quality, well sewn and, above all, beautiful. The choice of clothes is very large. The contact with the seller is very good. Shipping to Poland is fast. I recommend!

Date of experience: November 15, 2021
New York
3 reviews
1 helpful vote
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Awesome products
November 16, 2021

I ordered from Rotita and I loved the products. They are exactly shown in picture and of good quality.

Date of experience: November 15, 2021
Poland
1 review
1 helpful vote
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I like this shop!
November 16, 2021

Love the clothes from this store. They are extraordinary and very up-to-date. New, fashionable items are added every now and then. Shipping to Poland is very fast! I highly recommend it if you are looking for perfect dresses. I was ordering pants for the first time and I am very impressed with the quality!

Date of experience: November 15, 2021
California
1 review
0 helpful votes
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I've been addicted to shopping from rotita. I am so pleased with the quality outfit & amazing fit. I get so many complements on my dresses from rotita. This is my holy grail, highly recommend shopping on this online store

Date of experience: November 15, 2021
South Carolina
1 review
0 helpful votes
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Disaster averted
November 15, 2021

I order a jumpsuit and had to have it within 2 weeks. The shipping information arrived stating that it was arriving 6 days after the needed date. I immediately emailed to get shipping upgraded. The new shipping information kept telling me it was going to be later than I needed. I emailed and somehow the order arrived on the exact date that I needed it! It is beautiful and I am thrilled that I ordered it.

Date of experience: November 15, 2021
Canada
1 review
0 helpful votes
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Sweaters
November 15, 2021

All four sweaters ordered were perfect and the customer service was the best I have ever received on-line. Thank you

Date of experience: November 15, 2021
New Jersey
1 review
0 helpful votes
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Delivery details:
November 15, 2021

I received my delivery on time and everything was in the package undamaged. Everything was individually wrapped.

Date of experience: November 15, 2021
Massachusetts
1 review
0 helpful votes
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Order # W*******199779
November 15, 2021

Fast Service. Will shop again with them. Updated me with the progress of the order.

Date of experience: November 15, 2021
Puerto Rico
1 review
0 helpful votes
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Excelente
November 15, 2021

Excelente servicio
Hermosa ropa
Todo corre al size

Date of experience: November 15, 2021