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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Very Happy customer
November 15, 2021

First time i have ordered from this company
And very pleased with product and delivery

Date of experience: November 15, 2021
North Carolina
2 reviews
0 helpful votes
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Vickie
November 15, 2021

Wonderful as always. I can't help it but I just can't stop ordering from you. Its absolutely awesome. The clothes. Cost and customer service.

Date of experience: November 14, 2021
GB
1 review
0 helpful votes
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Excellent customer service
November 15, 2021

First order earlier in the year excellent order service and delivery, unfortunately my order before Christmas was held back by the couriers but contacting Rotita they were immediately chasing and I received my order in time for Christmas Pat West Sussex

Date of experience: November 14, 2021
Nevada
1 review
2 helpful votes
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Great company!
November 15, 2021

So far, I've got really good things to say; quality of my items were way above (average) clothing these days, especially for the prices!
The material is thicker than rice paper, seams sewn well and obviously quality checked. The customer service has been both prompt, and engaging, explaining things to me with different options on (one item's) return.
I am so happy to have found this new-to-me company!

Date of experience: November 14, 2021
California
1 review
0 helpful votes
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Tops
November 15, 2021

Delivery was a few days longer then expected. Really like product.

Date of experience: November 14, 2021
Australia
1 review
0 helpful votes
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Great Products
November 15, 2021

My first delivery was stolen by delivery driver here in Australia. Rotita sent a second shipment which I received and was very thankful for their professional handling. The products were all good quality and materials.

Date of experience: November 14, 2021
Texas
1 review
0 helpful votes
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Beautiful holiday dress
November 13, 2021

I ordered a beautiful long maxi dress which is perfect for the holidays. Good quality and the fit was flattering and sized as expected. Very happy with the dress.

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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I love my dresses but need to be shipped in a different way and also when you pack them they was so wrinkled I had to send them to the dry cleaners to get the wrinkles out but I love them but they was wrinkled so I paid $25 a piece to get my dresses press

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Ive been ordering from Rotita for a few years now, always satisfied, and the customers service is great!

Date of experience: November 12, 2021
Canada
1 review
0 helpful votes
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Great!
November 12, 2021

I am very impressed with my items, the quality is better than what I expected, and the delivery was very fast. I just put in another order, very happy

Date of experience: November 12, 2021
Texas
1 review
0 helpful votes
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Great Service
November 12, 2021

Receiving my 2 items was great. I exchanged 1 for different size. Communication and exchange was excellent.

Date of experience: November 12, 2021
Missouri
1 review
0 helpful votes
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Glad I found Rotita!
November 12, 2021

Everything fit great and the colors were just as presented. I was a little worried about ordering online but I have already ordered a couple more items from Rotita.

Date of experience: November 12, 2021
GB
1 review
0 helpful votes
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Help with delivery problem
November 12, 2021

Extremely quick and helpful response on all queries raised

Date of experience: November 12, 2021
Canada
1 review
0 helpful votes
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Shipping was super fast
November 11, 2021

My order was shipped out on Sunday and I received it on Wednesday. The shipping was super fast. My dresses were very nice. I am very impressed. Thanks Rotita

Date of experience: November 11, 2021
Canada
1 review
0 helpful votes
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I will be ordering again in the future.
November 11, 2021

It was ok. I am pondering about new items in the future.

Date of experience: November 11, 2021
Romania
1 review
0 helpful votes
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Sweater review
November 11, 2021

I ordered a sweater and I was pleasantly surprised by its quality and material. I would buy again if it were the case with great pleasure! Thank you Rotita! I will come back with a few more orders in the near future.

Date of experience: November 10, 2021
Greece
1 review
0 helpful votes
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Perfect
November 11, 2021

Fantastic outfit,, perfect communication
Thank you so much for all

Date of experience: November 10, 2021
Georgia
1 review
0 helpful votes
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Great packaging
November 11, 2021

Each item was in it's own zip bag. Great prices and great quality. I will most definitely order from them again.

Date of experience: November 10, 2021
Greece
1 review
0 helpful votes
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Love it
November 10, 2021

Love this site so much the quality of clothes is perfect!

Date of experience: November 10, 2021
Montana
1 review
0 helpful votes
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Nice blouses
November 10, 2021

The blouses I ordered took awhile to arrive, but they did, and are very nice.

Date of experience: November 10, 2021