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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Dresses
December 1, 2021

Fast shipping great dresses i have been ordering from here for sometime and I am always pleased

Date of experience: December 1, 2021
Croatia
1 review
0 helpful votes
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Good products and fast delivery
December 1, 2021

I have ordered few times already from Rotita, and am very happy with the experience. They deliver safely, and the items arrived to Croatia even faster than announced. Their dresses are nice, often quite original with interesting patterns, comfortable. The cuts are very flattering to female bodies of all ages. I wear Medium size, but I imagine that also on larger women these dresses look spendid.

Date of experience: December 1, 2021
Romania
1 review
0 helpful votes
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Good fast service
December 1, 2021

Thank you for your prompt and professional service.

Date of experience: December 1, 2021
Germany
1 review
0 helpful votes
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Order
December 31, 2021

I have been waiting for over a month for my order i have been on your chat twice to see what the problem is they said my order will be here soon and will send me a email to let me know. Will for the thrid time i have not gotten nothing. So on friday dec. 3 i will be cancel my order and will never shop with you again.

Date of experience: December 1, 2021
South Africa
1 review
0 helpful votes
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Practical clothes that look good
December 1, 2021

Once you have figured out the correct sizes (using a tape measure) you can find colourful clothes of good quality that are usable for every day and look smart

Date of experience: November 30, 2021
GB
1 review
0 helpful votes
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Disappointed
December 31, 2021

Ordered and paid for this item on 15th November 2021, its now 1st December 2021 and still being processed, not even been shipped. Was hoping to have this item by 10th December 2021 and thought I had ordered in plenty of time with time frame of over 3 weeks. Very disappointed

Date of experience: November 30, 2021
Florida
1 review
0 helpful votes
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Refund requested
December 1, 2021

Order # WW**************
I ordered two of one item and I only wanted one so the person that took care of me gave me a refund quickly. I was very satisfied

Date of experience: November 30, 2021
New York
1 review
0 helpful votes
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Stunning
November 30, 2021

I have been waiting to grab this similar style for over a year now but couldn't get it because of the glitter that came off in most of the dressed. This one doesn't have that issue, no glitter fall outs and a great fit was a win win. Also perfect length for petite

Date of experience: November 30, 2021
GB
1 review
0 helpful votes
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Excellent service
November 30, 2021

I wanted to change my order and it was done straight away. Excellent service.

Date of experience: November 30, 2021
Italy
1 review
0 helpful votes
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Capi ottimi e validi
November 30, 2021

La camicia che ho preso è davvero stupenda, un ottimo tessuto e molto molto morbida! Consiglio questa azienda!

Date of experience: November 30, 2021
Canada
1 review
0 helpful votes
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Great Styles & Price Point!
November 30, 2021

The Rotita website is a great shopping experience! I've found many tops that are, to my delight, fashionably exciting and stylish and also in great colours. I came by the website while looking at something else and remembered buying from them a few years ago. I was delighted with the new styles and am looking forward to receiving my order. The website, payment process and customer service has been great and I'm very pleased with Rotita.

Date of experience: November 30, 2021
New Jersey
1 review
0 helpful votes
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I trust rotita.
November 30, 2021

Rotita is the only foreign site that i trust with their prices, sizes and quality of their merchandise. The other sites do not meet up to rotita at all. I will continue to purchase with rotita.

Date of experience: November 30, 2021
Florida
1 review
0 helpful votes
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Service response
November 30, 2021

So far so good. I had messed up and ordered two of the same shirt. After sending customer service a ticket response, they were back with me within 24 hrs helping me to choose a different color shirt. No hesitation on their part, now to keeping my fingers crossed that the shirts fit. :)

Date of experience: November 30, 2021
Poland
1 review
0 helpful votes
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Review
November 30, 2021

The black imitation leather jacket I received is a perfect fit. Very soft to the touch. Well done. The type of jacket is Ramone. It has a collar and a zipper. It also has zippers on the sides. Size as ordered. Fast shipping.

Date of experience: November 30, 2021
Idaho
1 review
0 helpful votes
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Perfect!
November 30, 2021

It is the first time that I have acquired a garment from you and you simply left me fascinated by the material, the sewing and the quality. They have exceeded my expectations, I already recommended them on my social networks

Date of experience: November 29, 2021
Florida
1 review
0 helpful votes
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Love it!
November 29, 2021

The clothes were of very good quality. Looked exactly like pictured and shipping was quick. I will shop more from Rotita.

Date of experience: November 29, 2021
Romania
1 review
0 helpful votes
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Review Rotita
November 29, 2021

Great and serious brand Rotita.
The item I have received has a good quality.
Happy with the purchase and I will definitely order another items.
As a plus - they have plus size clothing.

Date of experience: November 29, 2021
Iceland
1 review
0 helpful votes
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Assistant: delayed shipping
November 29, 2021

Efficient, friendly and calm. She responded to all my enquiry and gave me update of the situation

Date of experience: November 29, 2021
Texas
2 reviews
0 helpful votes
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Wrong address for shipping
November 29, 2021

I appreciate the way she listened to my problem, first person refused to understand my problem,

Date of experience: November 28, 2021
Virginia
1 review
0 helpful votes
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Love their clothes
November 29, 2021

I ordered a dress from their website. It arrived so quickly … true to size and super gorgeous in person

Date of experience: November 28, 2021