Very satisfying. Fantastic delivery service, very quick. Got exactly what I order. Great service

I ordered my package from November 15,2021 and I still havnt gotten my package neither am I seeing any tracking updates for the package since November 18,2021.

Customer service is appalling. Trying to get a refund was so hard. I felt as if i was being accused of lying about the product not arriving. Live chat just kept repeating the same thing and was totally useless. I had to go to my bank to cancel the payment in the end

Overall good experience. Customer service quick to answer questions and were very helpful. Quick shipping. Recieved in a timely manner though coming from China. Will definitely order from Rotita again in the future. Love the merchandise offered.

I did not expect anyone to hop on the chat so quickly. Clara was on as soon as I hit submit! She was very helpful in attempting to make sure I receive my order ASAP.

I love the Blouses that I ordered from you Just to let everyone know when they say they are true to size they really are

I had never seen your website before and was delighted with the style of clothes offered. The prices were very reasonable and the quality was excellent.

My experience was seamless from the moment I ordered to delivery. The tops are beautiful and well made. They came wrapped neatly in zipped bags. I will definitely buy again and recommend Rotita to friends.

I like a allot of bling on tops. I feel you have a variety styles for ever I would allway's pick your online store at anytime. You have allot to pick from Enening tops to Summer Tops or Even for all.

All my things were stolen from the Usps locked mail locker.
I reached out and customer service and it was great.
I hope to see my replacement items soon

The sweater I have ordered is cool. Well done material, stylish and fashion.
I suggest it!

Placed order a few weeks back and still waiting. Followed up with online chat and was told I'd have a response within 24 hours as to the status and haven't seen anything and that's been a week.

I have kept some items from my last order but had to return two items because the material was really thin, not of good quality. To be able to be somewhat be reimbursed, I had to pay the shipment which cost me over 23$ for a request to be reimbursed of 52$... so a lost of 29$... not cool at all.

I had ordered 3 items from Rotita, after receiving, I returned due to size issues. I requested a refund for one item, and have been waiting for the exchanged items to arrive. Not receiving, I emailed Rotita customer service to follow up and found one item was not available in the size I needed so they issued a refund and was able to send out the other. This process was very quick and easy, overall experience was great.

I ordered 7 items around the 17th. The order was split and I have received one item so far ( 30th). On tracking, the rest of order is in Illinois & has been since the 21st.
The item I have received was a sweater. It looks nicely made and is very soft.

I ordered 6 items but received only 5 although the shipping order said 6. I sent 2 e-mails and and received response. I used the on-line help assistant 5 times and each have said they would ship out the missing item. 2 months... still waiting although after the 5th call I have a tracking number. Maybe by my next vacation I will have the missing top to the bathing suit I ordered

Timing is not bad. Overall satisfaction of the tops is ok. Don't care for some of the materials.

I didn't receive my full refund? With no explanation?

I recently purchased quite a few tops from Rotita. Your size chart took the guess work out of buying the correct size. With this added feature I have received the correct size each time. I love the variety of tops that you offer.