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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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She is amazing and very responsible person. I would love to work with her again. She did reply my all queries and she is very active with her work.
I have always liked buying clothes from Rotita and this hasn't changed. I had a bit of issue with my order and this was rectified promptly by the customer service team.
I received my order quite fast as I expected it to come a bit later.
I am happy with my purchase as everything was exactly as pictured.
I went on a live chat to sort out a mistake and the response was very good and efficient. I now have my order delivered and it helped to be able to live chat which i recommend.
I had a minor problem with my order, but it was so easy and stress free to contact customer services who were extremely helpful and prompt. They sorted the problem out immediately and I am now looking forward to receiving my order. Thank you for your excellent service.
The item I received was not what I expected, however they responded so quickly and refunded me very quickly, no questions asked! I would definitely order again just because I know this company would make sure I am satisfied.
Clothes are super cute and fit well. I have had 2 experiences where my package has been lost stateside (tracking number stops in California both times) and Rotita reshipped everything and I received it within a few days. Customer Service is top notch. Clara was my most recent, and she was not only nice, but very helpful. Even with the 2 packages being lost, I will continue to purchase from Rotita
I am loving the material, i matched mine with high knee boots and was in love with the outfit. You could also wear it as a t-shirt. So many different ways to style this
I have had great success when ordering ahead of time for my mother for Christmas each year, each time lots of items to choose from and the items are normally shipped with-in 24 hours from being paid for.
I am very satisfied with their products, they arrived on time without delay. The clothes are exactly as in the pictures, and the material is very good.
I really liked the design and the quality of the jersey, very nice, I will use it a lot
The answers were very fast and always so kind. I also get so many informations from Rotita.
La calidad de las prendas es estupenda además tienen muchísima variedad de productos, hace poco compré unos chalecos súper bonitos y la verdad que me han encantado y además el tallaje viene bien, volveré a comprar
Assoc. Was very quick in responding to my emails and very helpful
Estoy muy satisfecha por la excelente atención de la Srita. Feya muy atenta y me ayudó muchísimo con las dudas que yo tenía.
Muchas gracias Feya.
I Placed an order on November 3,2021, order # W************** with a promised delivery of November 16,2021 (latest date). However the package was delayed at my port of entry (Jamaica) They needed an invoice. I requested the invoice November 17th and Sumie was very responsive and efficient and I got the invoice in one day November 18th. The package was then cleared, however I was charged a significant amount for duties, again I reached out to Sumie and informed about the situation. The response was surprising, I did not expect that kind of response. I was told to send a copy of the invoice with the amount charged for duties and I would be refunded 50%. This was really wonderful and indeed I received the store credit. This was truly a wonderful experience. Thanks to the team at Rotita. I will definitely be shopping again, Kingston Jamaica.
Jestem bardzo zadowolona z jakości wykonania sweterka i szybkiej dostawy. Golf jest wykonany idealnie. Rozmiar jest zgodny z opisem. Polecam!
Order #WW**************. I would like to PRAISE, MS. SUMIE, for HER EXCELLENT CUSTOMER SERVICE SKILLS! The issue was handled in a timely manner, complete with a very thorough explanation, she was EXTREMELY HELPFUL AND COULD NOT HAVE BEEN MORE PROFESSIONAL! THANK YOU, SUMIE, THANK YOU VERY MUCH!
Rotita has a great collection for all season. I love their dresses so much. Definitely recommend this.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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