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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Ireland
1 review
0 helpful votes
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Christmas sweater
December 20, 2021

Arrived in time, beautiful material, perfect fit. Thanks

Date of experience: December 20, 2021
GB
1 review
0 helpful votes
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My new favourite brand
December 20, 2021

So I ordered from Rotita on the 2nd of December and my clothes arrived literally a couple of days later. Lovely quality clothing and it feels amazing when I wear it. I bought a jumper dress that is just lovely for my figure, puts curves in your body where they should be and makes me feel amazing every time I wear it. This is such a good brand and I highly recommend other people try them out x

Date of experience: December 20, 2021
Spain
2 reviews
0 helpful votes
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Perfect!
December 20, 2021

Rotita has surprised me by its high quality and by the speed of shipment of the garments. The jerseys the cardigans are wonderful, even better than what is seen on the web. The clothes fit to perfection. The customer service is great and the attention is wonderful. I recommend that you buy on this website because your collection is wonderful. I am very happy with my orders.

Date of experience: December 20, 2021
Spain
1 review
0 helpful votes
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Very good
December 20, 2021

I love the things and the quality! Im very happy, im sure that I'm going to repeat there.
I love it

Date of experience: December 20, 2021
Canada
2 reviews
0 helpful votes
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A Christmas top
December 18, 2021

Just love my new top fast delivery, beautiful top! Thrilled with the gorgeous material & true to size with lots of comfy room!

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Christmas jumpers
December 18, 2021

My order was placed in November as saw selection of Christmas jumpers & lovely tops to wear with trousers for an evening out.The ordering was straightforward &paid for with my Visa Debit card. Think I recall receiving one update telling me order was in transit & delivered within a couple of weeks.On opening & trying on are a good fit&look as good as in photos shown on advertising post so really pleased with purchase &would recommend to friends.

Date of experience: December 18, 2021
Malta
1 review
0 helpful votes
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Excellent service by Freya
December 18, 2021

I give 5star to Freya who is always ready to help me whenever I have queries. I only buy clothes from Rotita. Nearly four yrs. Now I have been buying from you. Thank you Freya for your help.
Orders are made by my daughter (Sharon Faith Farrugia)

Date of experience: December 18, 2021
Australia
2 reviews
0 helpful votes
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Lost Item
December 17, 2021

Immediately I contacted Rotita by email re my order being well overdue, I was informed the carrier had lost it and the items would be resent. Kudos to Rotita. I should have contacted them sooner.

Date of experience: December 17, 2021
Washington
1 review
0 helpful votes
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Amazing brand
December 17, 2021

I love this brand so much! The products are so pretty and good quality. The service is also very good!

Date of experience: December 17, 2021
Arizona
1 review
0 helpful votes
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Answered My Question
December 17, 2021

Alice in Rotita customer service told me how to utilize the "notify me" button for an item that was out of stock. Now, when it comes in, I can order it.

Date of experience: December 17, 2021
Florida
1 review
0 helpful votes
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Great experience I will let my friends know about your site and tell them you succeeded in getting my dress here in time for my holiday party on Saturday.

Date of experience: December 17, 2021
California
1 review
0 helpful votes
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First time buyer
December 17, 2021

The first order arrived and I am still waiting for the 2nd part of the order. Looking forward to wearing the items. They were a perfect fit. I was worried because I have lost a lot of weight and was not exactly sure that I was ordering the right size. However, the medium was just a perfect fit.

Date of experience: December 16, 2021
GB
1 review
0 helpful votes
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I am pleased that the request was given prompt attention

Date of experience: December 16, 2021
Texas
1 review
0 helpful votes
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I am charged with 81.25 dollars for products I have never received. Send my products or return my money. Clyda Cooley.

Date of experience: December 16, 2021
Serbia
2 reviews
6 helpful votes
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Amazing chat
December 16, 2021

Amazing! I had lovely and useful chat with Freya, she is very polite and nice member of Rotita team

Date of experience: December 16, 2021
France
1 review
0 helpful votes
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Je recommande
December 16, 2021

Je commande des vêtements pour moi et ma famille et je suis ravie.
Tout c'est comme sur les photos.
Merci.
Love this brand

Date of experience: December 16, 2021
Illinois
1 review
0 helpful votes
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Best experience ever!
December 16, 2021

Quality, check style check, customer service check!

Date of experience: December 15, 2021
California
1 review
0 helpful votes
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Beautiful dress
December 16, 2021

Very nice dress and material, perfect fit. Very good for a tropical vacation

Date of experience: December 15, 2021
Idaho
1 review
0 helpful votes
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Quick service
December 15, 2021

The answer to my question was answered quickly. I received the information I needed exactly.

Date of experience: December 15, 2021
Canada
1 review
0 helpful votes
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Happy customer
December 15, 2021

Everything fits perfect and the quality is good. Delivery was right on time.

Date of experience: December 15, 2021