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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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My change of address did not save, so customer service noticed that my details did not match. They contacted me to ensure my details were correct & that delivery would go to my correct address - thank you
I love this site and the clothes here. The dresses I ordered are completly fabulous and the prices are really good
I am a very happy customer and am thankful I finally have a place to order clothing. Their clothes are beautifully designed and I have received many compliments when wearing your clothing.
It's my favourite online store. I always find beautiful dresses to wear. The quality is very nice, everything fit perfect and shipping is fast. I'm very pleased with Rotita.
Great quality and lovely communication! Fast delivery! Super soft and warm!
Tried to order an outfit for New Year's Eve. The delivery was after so I cancelled the order & was refunded as quickly as possible! I was very happy with customer service. I will shop again soon. Thanks.
I can't say enough about Rotita's excellent customer service. They always reply to my emails and within a reasonable amount of time. I had to return one item a few months ago. As soon as they received it and processed it, my refund was submitted... no hassles.
I also like the quality and workmanship of the clothes I have purchased from Rotita. Rotita also carries lovely styles in their tops and tunics.
Thank you, Rotita!
This top is just beautiful and well made. But, I ordered an XL and it is a little too big so I started the process of exchanging it yesterday for a Large and they said it was sold out. Then today I saw the same top on Facebook for sale so, I don't understand what is going on there. Well worth the money but, be sure to order your correct size.
Love to look thru all that you have. Will be purchasing more after the holidays.
Thank you in advance for how much time has been devoted to me since this page has made me very happy with their way of being very kind and professional.
I have always thought that the basis of a conversation is kindness to establish a positive relationship with customers and this is exactly what they have passed on to me at first glance.
Thanks I'm so happy for the service they have resolved my issue in no time!
Good service, products as described. Well packaged.
I bought a couple of tops in size Medium they were to small for the person i bought them for only just found out as they were a present and now its to late to return them very disappointed as bought a dress size Medium and it fitted me perfectly!
Great clothes, quick shipping. Have ordered a few times
I had already sent 2 reviews- one for each item. Both are delightful and fit perfectly
Very pleased. Got lots of compliments
My order showed up a few days earlier than anticipated and it is exactly as expected.
I had a very good experience. After I placed my order I received emails to keep me updated and the arrived within a couple of weeks.
I have ordered from this company several times and am happy with my experience and the products
I AM VERY HAPPY WITH WHAT I GOT, HOWEVER ONE OF THE THINGS I ORDERED WAS OUT OF STOCK. AT FIRST YOU SAID YOU WOULD CREDIT IT BACK TO MY CARD AND THEN I GOT AN E-MAIL THAT SAID I HAD TO FIND SOMETHING TO USE IT ON? I'm confused
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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