Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Your customer service dept. was so very responsive to my request. Thank You!
The customer service agent was very helpful. She made it an easy experience. Smiles!
Very pleased with seller my order arrived on time and the packaging it came in I was very pleased about, I will certainly order again and will let others know that they can rely on you, as i I have been scammed 3 time's with companies on my mobile, thankfully the Police are now looking into,
Merry Christmas and hopefully a happier New Year in 2022
Very nice in the treatment and fast shipping also I find very original and quality products. The size fits the one I usually wear.
Abito bellissimo, come da foto. Adatto per sentirsi speciale in un giorno importante o per rendere tale una qualsiasi festa. Tessuto bello con parti elasticizzate. Taglia perfetta.
I ordered 4 tops with Rotita. It was my first. I was pleasantly surprised by the quality and variety of the fashions available through this site. I liked the tops I got in my first order so much, I placed a second order for 4 more tops. I like that these are not just the run-of-the-mill things you would see anywhere. I'm sure I'll be ordering more in the future, as money permits. The pricing is good as well, even with the exchange rate.
It is very good nice colour good length delivery time is ok
I ordered 3 blouses for Holiday gifts, they were lost in shipping, customer service was on it and finally tracked them down, they were finally delivered in time for Christmas. Thanks to them Christmas was saved! I have bought in the past and will again in the future!
Fantastic customer service and prompt service.
Unfortunately the item ordered was too big; a prompt refund was received.
Placed an order, It arrived on time packaged well. Easy access to the site great choice of different clothing and accessories. Everything is reasonably priced. Different payment options.
I have placed two orders now with Rotita and love everything I've bought. Shipping is a bit slow but product is great!
Very quick service. Thank you very much.
Couldn't ask for better support. I will definitely order again from Rotita. Love the items I received.
I'm in love with your products! Highly suggested! Great quality &service
I could not recommend you enough
When I order I don't have to wait a long time. Love that I get an email when it's delivered so I don't have to continue looking for my package
I am pleased of your prompt response. I have no problem recommending
Your business and purchasing from you again.
Me encanta la calidad del producto, escogí una sobrecamisa de pana y queda genial puesta
I love to be able to go on line see such beautiful clothes and be able to order them.
Compliments and people staring at this gorgeous dress.
Felt like a superstar in it. Looking forward to purchasing more like it
I placed and paid my order on 11/28/21. They immediately took my money but CANNOT BE REACHED regarding the delay of my CHRISTMAS items! The have no email address that you can reply to, all they offer is that you have to first create an online account, then you have to sign in and submit a ticket. Only that DOES NOT work! I tried it over and over and they just don't even allow you to create a ticket.
TERRIBLE COMPANY. STAY AWAY!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...

