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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Wonderful company
December 28, 2021

Great clothing. Will buy again staff very courteous and gets right back to you.

Date of experience: December 28, 2021
Spain
2 reviews
0 helpful votes
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Perfecto
December 28, 2021

Mejor de lo que esperaba, además es precioso. La calidad me ha sorprendido al igual que sus colores.

Date of experience: December 28, 2021
Spain
1 review
0 helpful votes
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Very good
December 28, 2021

Muy buena experiencia con la marca, deseando recibir mad y seguir colaborando

Date of experience: December 28, 2021
Spain
2 reviews
0 helpful votes
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Increíble marca de ropa
December 28, 2021

Estoy encantada con esta tienda, calidad de ropa 100%, ropa muy bonita y comoda, la talla acorde con mi talla original, la recomiendo 100%

Date of experience: December 27, 2021
Florida
1 review
0 helpful votes
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Fast refund
December 28, 2021

In less than a week I got an email regarding my refund. Very fast for a worldwide company. Appreciate the email with my ability to change from store credit to refund to card I paid with.

Date of experience: December 27, 2021
Texas
1 review
0 helpful votes
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So elegant dress
December 28, 2021

I love this very comfortable and elegant dress. I got it for New Year party. But I feel like I will wear it often. Very good quality and pleasant price.

Date of experience: December 27, 2021
Pennsylvania
1 review
0 helpful votes
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Very nice product.
December 28, 2021

Nice top. Good fit & quality. Arrived just in time for Christmas.

Date of experience: December 27, 2021
Georgia
1 review
0 helpful votes
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Great customer service!
December 28, 2021

This is one of my favorite brand. I love shopping at Rotita.com

Date of experience: December 27, 2021
Connecticut
1 review
0 helpful votes
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Swimsuit
December 27, 2021

Very well informed and questions answered. Return instructions well explained and found representative very informative!

Date of experience: December 27, 2021
Minnesota
1 review
0 helpful votes
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Rotita makes Bonita
December 27, 2021

I really like Rotita's exceptional designs and quality. Moreover they ship so quick and come on time. I am highly satisfied with Rotita and recommend to others

Date of experience: December 27, 2021
Florida
1 review
0 helpful votes
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Disappointed
January 26, 2022

Products look nice on website. Price points high. Size charts are inaccurate. XL item fit short small size person. 2XL was too big. Patterns on material as represented. Company did respond to my critique with apology and said to return. I chose to give as gifts to people who they'd fit.

Date of experience: December 27, 2021
Florida
2 reviews
0 helpful votes
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AWESOME
December 27, 2021

Everything was true to size. Everything looked exactly as pictured! Vibrant colors and just beautifully made. Thanks to Rotita I can have nice clothes without the high prices! Thanks to the crew from Rotita.

Date of experience: December 27, 2021
Spain
2 reviews
0 helpful votes
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Vestido espectacular
December 27, 2021

Es un vestido precioso, igual a como se ve en la foto. Tela gruesa y elástica que se adapta perfectamente al cuerpo. Muy elegante y un color precioso. Me encantó

Date of experience: December 27, 2021
Romania
1 review
0 helpful votes
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The best
December 27, 2021

The products are of high quality and have special designs

Date of experience: December 27, 2021
Tennessee
1 review
0 helpful votes
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Prompt Service
December 27, 2021

Love the clothes, but I had to return a couple of tops because they were too large. The return was easy to process (just make sure to check back in to see returns because they have a specific system) and I can't wait to get my items in a better size.

Date of experience: December 27, 2021
Spain
1 review
0 helpful votes
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Good
December 27, 2021

Todo muy bien y de muy buena calidad, me ha encantado el pijama y el poder colaborar con ustedes.

Date of experience: December 27, 2021
Texas
1 review
0 helpful votes
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Best Service Ever!
December 27, 2021

Not Just That I Got My Order On Time. But I was helped when I had questions on my order. Definitely love the dresses…..

Date of experience: December 26, 2021
Utah
1 review
0 helpful votes
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Amazing online store
December 27, 2021

I have found many clothing in this page. It's amazing, all the products arrived on time and I love how they packed it!

Date of experience: December 26, 2021
Arizona
1 review
0 helpful votes
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Superior clothing and service.
December 25, 2021

I have ordered many tops and found the sizes in different styles tone the same. That makes it so easy to order many different tops. I have had to return some of them and ROtita's return policy now is exception;. Tis easy and fast. Easy to figure out, easy to do and really really fast! Not quite as good as Amazon but better than any other online store I have worked with. The material oft he clothing is not cheap at all. The whites hide bra lines. The colors do ne see through. The styles are pretty conservative by stylish and look just as they are pictured. A pleasure doing business with them.

Date of experience: December 25, 2021
Illinois
1 review
0 helpful votes
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Great Products
December 25, 2021

I was pleased with the items I ordered. Good quality and fit.

Date of experience: December 25, 2021