Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great clothing. Will buy again staff very courteous and gets right back to you.
Mejor de lo que esperaba, además es precioso. La calidad me ha sorprendido al igual que sus colores.
Muy buena experiencia con la marca, deseando recibir mad y seguir colaborando
Estoy encantada con esta tienda, calidad de ropa 100%, ropa muy bonita y comoda, la talla acorde con mi talla original, la recomiendo 100%
In less than a week I got an email regarding my refund. Very fast for a worldwide company. Appreciate the email with my ability to change from store credit to refund to card I paid with.
I love this very comfortable and elegant dress. I got it for New Year party. But I feel like I will wear it often. Very good quality and pleasant price.
Nice top. Good fit & quality. Arrived just in time for Christmas.
This is one of my favorite brand. I love shopping at Rotita.com
I really like Rotita's exceptional designs and quality. Moreover they ship so quick and come on time. I am highly satisfied with Rotita and recommend to others
Products look nice on website. Price points high. Size charts are inaccurate. XL item fit short small size person. 2XL was too big. Patterns on material as represented. Company did respond to my critique with apology and said to return. I chose to give as gifts to people who they'd fit.
Everything was true to size. Everything looked exactly as pictured! Vibrant colors and just beautifully made. Thanks to Rotita I can have nice clothes without the high prices! Thanks to the crew from Rotita.
Es un vestido precioso, igual a como se ve en la foto. Tela gruesa y elástica que se adapta perfectamente al cuerpo. Muy elegante y un color precioso. Me encantó
The products are of high quality and have special designs
Love the clothes, but I had to return a couple of tops because they were too large. The return was easy to process (just make sure to check back in to see returns because they have a specific system) and I can't wait to get my items in a better size.
Not Just That I Got My Order On Time. But I was helped when I had questions on my order. Definitely love the dresses…..
I have found many clothing in this page. It's amazing, all the products arrived on time and I love how they packed it!
I have ordered many tops and found the sizes in different styles tone the same. That makes it so easy to order many different tops. I have had to return some of them and ROtita's return policy now is exception;. Tis easy and fast. Easy to figure out, easy to do and really really fast! Not quite as good as Amazon but better than any other online store I have worked with. The material oft he clothing is not cheap at all. The whites hide bra lines. The colors do ne see through. The styles are pretty conservative by stylish and look just as they are pictured. A pleasure doing business with them.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...

