Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rotita

Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey stargrey stargrey stargrey stargrey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Everyone involved was prompt, efficient, helpful & understanding.

Date of experience: January 24, 2022
GB
1 review
0 helpful votes
Follow Kathleen E.
Unfollow Kathleen E.
Share Review
Report Review

Happy Shopper
January 24, 2022

I am a new customer and so have only had a couple of items.
I am really happy with the all round service I have received from Rotita and look forward to shopping with them again.

Date of experience: January 24, 2022
District of Columbia
1 review
0 helpful votes
Follow Callery S.
Unfollow Callery S.
Share Review
Report Review

The clothes are very nice at good prices. Ordering is easy.

Date of experience: January 24, 2022
Australia
1 review
0 helpful votes
Follow Morton B.
Unfollow Morton B.
Share Review
Report Review

No need
January 24, 2022

Good. Bought goods. Don't appreciated all this filling out. It will stop me ordering more!

Date of experience: January 24, 2022
GB
1 review
0 helpful votes
Follow Monks J.
Unfollow Monks J.
Share Review
Report Review

I needed to gets dressed for my sons wedding and found you, so pleased with the product, very easy to order and quick delivery

Date of experience: January 24, 2022
Canada
1 review
0 helpful votes
Follow Turgeon A.
Unfollow Turgeon A.
Share Review
Report Review

Excellent
January 24, 2022

This is so nice and fits like a charm. Just love it, great quality. Will buy again

Date of experience: January 24, 2022
GB
1 review
0 helpful votes
Follow Jenny X.
Unfollow Jenny X.
Share Review
Report Review

Obsessed
January 24, 2022

Absolutely love this company and their quality of clothing. Everything fits true to size cannot fault them at all! My self confidence comes out with each item I purchase

Date of experience: January 24, 2022
New York
1 review
0 helpful votes
Follow Cynthia R.
Unfollow Cynthia R.
Share Review
Report Review

Remarkable
January 24, 2022

My order came very fast and my dress is so beautiful, the price was very affordable thanks again.

Date of experience: January 23, 2022
Australia
1 review
0 helpful votes
Follow Sue T.
Unfollow Sue T.
Share Review
Report Review

Prompt service
January 24, 2022

Rotita was very prompt with delivery, kept me well informed of where the order was at, and my item was delivered in good condition, safely packaged. I am very happy with my order.

Date of experience: January 23, 2022
Poland
1 review
0 helpful votes
Follow Anna R.
Unfollow Anna R.
Share Review
Report Review

Bluza
January 22, 2022

Bluza i tunika świetnie się prezentują. Ubrania są bardzo wygodne i serdecznie polecam każdemu sklep rotita

Date of experience: January 22, 2022
Kansas
1 review
0 helpful votes
Follow Virginia H.
Unfollow Virginia H.
Share Review
Report Review

Two shirts are two small
January 22, 2022

Two of my shirts I ordered are too small need a bigger size.

Date of experience: January 22, 2022
Poland
2 reviews
0 helpful votes
Follow Magda b.
Unfollow Magda b.
Share Review
Report Review

Great shop
January 22, 2022

I highly recommend this store. Fast shipping, product according to the photo. I ordered just a tracksuit is of very good quality.

Date of experience: January 22, 2022
Massachusetts
1 review
0 helpful votes
Follow Sandra D.
Unfollow Sandra D.
Share Review
Report Review

Absolutely perfect!
January 22, 2022

I've never even heard of this site before randomly coming across it. I needed a dress for my son's wedding. Not knowing what to expect, my expectations were low. I got my dress, it fits perfect and looks just like the picture. I'm unbelievably pleased! I'm getting another for my other son's wedding. So happy!

Date of experience: January 21, 2022
Illinois
2 reviews
0 helpful votes
Follow Anshita K.
Unfollow Anshita K.
Share Review
Report Review

Nice experience
January 21, 2022

It was great talk to her. Answered my question and suggested me what yo do. Thank you for your help

Date of experience: January 21, 2022
Mexico
0 reviews
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

Excelente
January 21, 2022

Buenas prendas mejor que las que esperaba muy bonitas

Date of experience: January 21, 2022
Missouri
0 reviews
0 helpful votes
Follow Neelam R.
Unfollow Neelam R.
Share Review
Report Review

The best
January 21, 2022

I am in love with this dress… its so perfect.… quality, color and the fit is awesome…. Would love to buy some more dresses like this

Date of experience: January 21, 2022
New York
0 reviews
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

Very good
January 21, 2022

I didn't have to wait that long for package and they always answered my emails. P

Date of experience: January 21, 2022
Minnesota
1 review
0 helpful votes
Follow Es C.
Unfollow Es C.
Share Review
Report Review

Returning Items
January 21, 2022

I purchased four items from Rotita. Each top was made with very good quality material, a few just didn't look good on my body type. When it was time to return the tops I decided not to keep, the process was very simple. I had a question after the return and received a very quick and well informed response within hours. Very good customer service.

Date of experience: January 21, 2022
Spain
1 review
0 helpful votes
Follow Carlota U.
Unfollow Carlota U.
Share Review
Report Review

I love Rotita
January 21, 2022

I love all the products, the style is gorgeous. The fabrics are of very good quality.

Date of experience: January 21, 2022
Canada
1 review
0 helpful votes
Follow Cebry A.
Unfollow Cebry A.
Share Review
Report Review

Awesomeness
January 20, 2022

Everything fits really well! Love it! Will order again.

Date of experience: January 20, 2022