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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Cristina
January 26, 2022

La camisa es preciosa. Envío rápido y de calidad. Lo que más me a gustado que venía sin ninguna arruga no a echo falta plancharla.

Date of experience: January 26, 2022
GB
1 review
0 helpful votes
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Wrong package delivered.
January 26, 2022

I emailed Clara and explained the wrong package had been delivered. I sent photographs as requested and Clara quickly responded and agreed. She informed me that my correct order would be shipped as soon as possible. She also generously said I could keep the items in the wrong package. While these items are the wrong size and style for my wife, I have distributed them to some of our friends. If they like them, they may well come back to Rotita for more items in the future.

Overall, I think Clara recovered the situation very well.

Date of experience: January 26, 2022
New York
1 review
0 helpful votes
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I am still awaiting my order that was promised to me; they took my money and my order's shipping information I'm now told will not be available for another 5 days. Not sure if and when I'll ever see my items! DO NOT ORDER FROM THIS COMPANY!

Date of experience: January 26, 2022
Italy
1 review
0 helpful votes
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Beautiful clothes
January 26, 2022

Their garments are really very beautiful, comfortable and soft I found myself very very well I recommend it to everyone!

Date of experience: January 26, 2022
Canada
1 review
0 helpful votes
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Bathing suit
January 26, 2022

I am very pleased with the service I received from Rotita support group. I was inquiring on a order I had placed and they responded back to me immediately and I received my order within the week. I will definitely recommend this site and will purchase other items from them again.

Date of experience: January 25, 2022
New Jersey
1 review
0 helpful votes
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Nice dresses
January 26, 2022

Shipping & handling is great! Items are exactly what they look like on the site!

Date of experience: January 25, 2022
Spain
1 review
0 helpful votes
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Abrigo de muy buena calidad
January 26, 2022

Me ha encantado l calidad del abrigo el color igual que en la pagina yo cogí la talla s y perfecto da talla.
Sin duda muy recomendable.
Volveré a repetir

Date of experience: January 25, 2022
Canada
2 reviews
0 helpful votes
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Very pleased
January 26, 2022

I had an item arrive that had sewing errors, my concern was adddressed promptly and a replacement is on its way.
Love these tops so happy with customer service.

Date of experience: January 25, 2022
New Zealand
1 review
0 helpful votes
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Great swim suit
January 25, 2022

This was my first buy and i was very pleased with quality of the clothing and the speed of the delivery. I will be buying again.

Date of experience: January 25, 2022
Nevada
1 review
0 helpful votes
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5 star
January 25, 2022

Always satisfied with all the purchases. I love the products

Date of experience: January 25, 2022
NL
1 review
0 helpful votes
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You need this dress!
January 25, 2022

This dress is so beautiful! Exactly as in the picture.
The material feels very soft and it is very comfortable.
The color is stunning and exactly as in the picture.
You can also wear this dress to a wedding because it is very elegant and chic
I'm very happy with it!

Date of experience: January 25, 2022
Spain
1 review
0 helpful votes
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Buena calidad y siena genial
January 25, 2022

Mi primera experiencia con Rotita ha sido genial. El vestido es de muy buena calidad, sienta genial y muy bien de precio ¡repetiré seguro!

Date of experience: January 25, 2022
Romania
1 review
0 helpful votes
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Quality and elegance
January 25, 2022

The clothes are at a great deal of quality-price. Shipping to Europe is fast: one week, 10 days max. Very satisfied.

Date of experience: January 24, 2022
Romania
1 review
0 helpful votes
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Awesome products
January 25, 2022

I really love their clothes and quality. I truly recommend

Date of experience: January 24, 2022
Spain
2 reviews
0 helpful votes
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Encantada con esta tienda
January 25, 2022

Estoy muy contenta con la ropa de esta tienda, calidad 100%, el tallaje coincide, y la ropa es super bonita, la recomiendo 100%.

Date of experience: January 24, 2022
Malta
1 review
0 helpful votes
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Excellent service
January 25, 2022

I have been buying all my clothes for the last three yrs. From Rotita. Sometimes I have problems and mishaps but I always get the most excellant help from FREYA. She is always there to help and solve my problems. She is a 5 star worker. Thanks to her help I can continue to buy clothes from Rotita because Freya is always there to help.

Date of experience: January 24, 2022
New York
1 review
0 helpful votes
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Requested address update
January 25, 2022

Requested an update/correction on my mailing address which was done very quickly and relieved my mind.

Date of experience: January 24, 2022
Michigan
1 review
0 helpful votes
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Extra discount you said you applied
February 24, 2022

I got my visa bill the discount you said you applied was not …this has not been a good experience, I still have not received most of my order

Date of experience: January 24, 2022
California
0 reviews
0 helpful votes
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Buen servicio
January 25, 2022

Maravilloso servicio, muy pronto la entrega,
De muy buena calidad todo

Date of experience: January 24, 2022
GB
1 review
0 helpful votes
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Excellent service
January 24, 2022

My request was actioned promptly. Excellent service from the Rotita team!

Date of experience: January 24, 2022