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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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La camisa es preciosa. Envío rápido y de calidad. Lo que más me a gustado que venía sin ninguna arruga no a echo falta plancharla.
I emailed Clara and explained the wrong package had been delivered. I sent photographs as requested and Clara quickly responded and agreed. She informed me that my correct order would be shipped as soon as possible. She also generously said I could keep the items in the wrong package. While these items are the wrong size and style for my wife, I have distributed them to some of our friends. If they like them, they may well come back to Rotita for more items in the future.
Overall, I think Clara recovered the situation very well.
I am still awaiting my order that was promised to me; they took my money and my order's shipping information I'm now told will not be available for another 5 days. Not sure if and when I'll ever see my items! DO NOT ORDER FROM THIS COMPANY!
Their garments are really very beautiful, comfortable and soft I found myself very very well I recommend it to everyone!
I am very pleased with the service I received from Rotita support group. I was inquiring on a order I had placed and they responded back to me immediately and I received my order within the week. I will definitely recommend this site and will purchase other items from them again.
Shipping & handling is great! Items are exactly what they look like on the site!
Me ha encantado l calidad del abrigo el color igual que en la pagina yo cogí la talla s y perfecto da talla.
Sin duda muy recomendable.
Volveré a repetir
I had an item arrive that had sewing errors, my concern was adddressed promptly and a replacement is on its way.
Love these tops so happy with customer service.
This was my first buy and i was very pleased with quality of the clothing and the speed of the delivery. I will be buying again.
Always satisfied with all the purchases. I love the products
This dress is so beautiful! Exactly as in the picture.
The material feels very soft and it is very comfortable.
The color is stunning and exactly as in the picture.
You can also wear this dress to a wedding because it is very elegant and chic
I'm very happy with it!
Mi primera experiencia con Rotita ha sido genial. El vestido es de muy buena calidad, sienta genial y muy bien de precio ¡repetiré seguro!
The clothes are at a great deal of quality-price. Shipping to Europe is fast: one week, 10 days max. Very satisfied.
Estoy muy contenta con la ropa de esta tienda, calidad 100%, el tallaje coincide, y la ropa es super bonita, la recomiendo 100%.
I have been buying all my clothes for the last three yrs. From Rotita. Sometimes I have problems and mishaps but I always get the most excellant help from FREYA. She is always there to help and solve my problems. She is a 5 star worker. Thanks to her help I can continue to buy clothes from Rotita because Freya is always there to help.
Requested an update/correction on my mailing address which was done very quickly and relieved my mind.
I got my visa bill the discount you said you applied was not …this has not been a good experience, I still have not received most of my order
My request was actioned promptly. Excellent service from the Rotita team!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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