Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love everything. Your clothes are amazing. Thank you!
My experience of buying a 2 piece pair of togs was a great experience and I would recommend rotita.com to my friends and family.
I Emailed Rotita with this concern and in a very timely manner the problem was solved. Thank you so very much for taking care of the problem. I will be ordering again in the future with you.
I placed an order then just an hr after placing it got an email saying it was delivered …. Impossible right
All Cleared up now and waiting on delivery
Great site prices are very good quality of goods are great delivery time very good would recommend having a look at this site you wont be disappointed
Mega schöne Kleider mega Kontakt freundlich Freya hat mich sehr viel geholfen und alles beantwortet ich bin mega zufrieden und werde immer wieder was bestellen.
I order online from South Africa and I cannot recommend this site more if I tried. The clothes are stunning and delivery time is faster than if I was ordering something from right here in South Africa. Honestly!
I ordered a butterfly blouse from Rotita and absolutely love it. It is made very well and is very comfortable.
Poor sizing and terrible quality. No paper work for return. Goods would have cost me almost £29.00 to send back. Goods went in bin
I contacted rotita by email for a partnership proposal and they were very attentive and quick to respond.
I had no problem, the article arrived from China to Portugal very fast and just like the photo, everything I expected.
I really enjoyed it and will recommend it to my friends and instagram followers. I hope you are willing to continue.
Congratulations on the team you have
I've really an amazing experience with shipping and outfits. Love the outfits, material, fits everything is perfect. I would highly recommend.
I am completely satisfied with Rotita brand blouse that I received, it looks just like on the pictures from the web site and it fits great!
Je suis très très heureuse d'avoir connu ROTITA.
Les vêtements sont magnifiques.
Les couleurs et la qualité identique au description sur le site, il n'y a pas de truquage.
Merci ROTITA.
Je reste fidèle à mon site de vêtements en ligne ROTITA.
Cordialement MME. URGIN.
Easy to order, delivered within a week, fits according to size, good durable material
My order was received and approved promptly. The product received was what I expected and more. Seams were finished as you would see in a more expensive product and fit the body as the details given stated. I am very happy with my order. I do have to say that the customer service area has been so patient and helpful. Quick to answer my inquiry; much appreciated. I certainly will shop more with Rotita company.
La camisa es preciosa. Envío rápido y de calidad. Lo que más me a gustado que venía sin ninguna arruga no a echo falta plancharla.
I emailed Clara and explained the wrong package had been delivered. I sent photographs as requested and Clara quickly responded and agreed. She informed me that my correct order would be shipped as soon as possible. She also generously said I could keep the items in the wrong package. While these items are the wrong size and style for my wife, I have distributed them to some of our friends. If they like them, they may well come back to Rotita for more items in the future.
Overall, I think Clara recovered the situation very well.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...

