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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Rotita
February 1, 2022

Excellent products, good quality and great delivery experience.

Date of experience: February 1, 2022
Pennsylvania
1 review
0 helpful votes
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Best Purchase
January 31, 2022

I love everything. Your clothes are amazing. Thank you!

Date of experience: January 31, 2022
New Zealand
1 review
0 helpful votes
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Great clothing at Rotita.com
January 30, 2022

My experience of buying a 2 piece pair of togs was a great experience and I would recommend rotita.com to my friends and family.

Date of experience: January 30, 2022
Florida
1 review
0 helpful votes
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I Emailed Rotita with this concern and in a very timely manner the problem was solved. Thank you so very much for taking care of the problem. I will be ordering again in the future with you.

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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Dress
February 28, 2022

The dress was bad fit. The chiffon jacket looks very cheap. Not happy.

Date of experience: January 29, 2022
Canada
2 reviews
0 helpful votes
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I placed an order then just an hr after placing it got an email saying it was delivered …. Impossible right
All Cleared up now and waiting on delivery

Date of experience: January 29, 2022
Romania
1 review
0 helpful votes
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Collab
January 29, 2022

I like everything! From clothes to delivery! Delivery is very fast and the clothes are of high quality! In the end I am satisfied!

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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NOT EXPENSIVE BUT GOOD QUALITY
January 29, 2022

Great site prices are very good quality of goods are great delivery time very good would recommend having a look at this site you wont be disappointed

Date of experience: January 29, 2022
Germany
1 review
0 helpful votes
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Bin total zufrieden
January 29, 2022

Mega schöne Kleider mega Kontakt freundlich Freya hat mich sehr viel geholfen und alles beantwortet ich bin mega zufrieden und werde immer wieder was bestellen.

Date of experience: January 29, 2022
South Africa
1 review
0 helpful votes
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Excellent delivery time
January 29, 2022

I order online from South Africa and I cannot recommend this site more if I tried. The clothes are stunning and delivery time is faster than if I was ordering something from right here in South Africa. Honestly!

Date of experience: January 29, 2022
Washington
1 review
0 helpful votes
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Order of butterfly blouse
January 28, 2022

I ordered a butterfly blouse from Rotita and absolutely love it. It is made very well and is very comfortable.

Date of experience: January 28, 2022
GB
1 review
1 helpful vote
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DONT ORDER
February 27, 2022

Poor sizing and terrible quality. No paper work for return. Goods would have cost me almost £29.00 to send back. Goods went in bin

Date of experience: January 28, 2022
Portugal
1 review
0 helpful votes
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5* star services and products
January 28, 2022

I contacted rotita by email for a partnership proposal and they were very attentive and quick to respond.
I had no problem, the article arrived from China to Portugal very fast and just like the photo, everything I expected.
I really enjoyed it and will recommend it to my friends and instagram followers. I hope you are willing to continue.
Congratulations on the team you have

Date of experience: January 28, 2022
Massachusetts
3 reviews
1 helpful vote
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Amazing
January 28, 2022

I've really an amazing experience with shipping and outfits. Love the outfits, material, fits everything is perfect. I would highly recommend.

Date of experience: January 27, 2022
Croatia
1 review
0 helpful votes
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Blouse review
January 27, 2022

I am completely satisfied with Rotita brand blouse that I received, it looks just like on the pictures from the web site and it fits great!

Date of experience: January 27, 2022
Guadeloupe
1 review
0 helpful votes
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Je suis très très heureuse d'avoir connu ROTITA.
Les vêtements sont magnifiques.
Les couleurs et la qualité identique au description sur le site, il n'y a pas de truquage.
Merci ROTITA.
Je reste fidèle à mon site de vêtements en ligne ROTITA.

Cordialement MME. URGIN.

Date of experience: January 27, 2022
Indiana
2 reviews
1 helpful vote
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Good fit
January 26, 2022

Easy to order, delivered within a week, fits according to size, good durable material

Date of experience: January 26, 2022
Canada
1 review
0 helpful votes
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On-Line Shopping with Rotita
January 26, 2022

My order was received and approved promptly. The product received was what I expected and more. Seams were finished as you would see in a more expensive product and fit the body as the details given stated. I am very happy with my order. I do have to say that the customer service area has been so patient and helpful. Quick to answer my inquiry; much appreciated. I certainly will shop more with Rotita company.

Date of experience: January 26, 2022
Spain
1 review
0 helpful votes
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Cristina
January 26, 2022

La camisa es preciosa. Envío rápido y de calidad. Lo que más me a gustado que venía sin ninguna arruga no a echo falta plancharla.

Date of experience: January 26, 2022
GB
1 review
0 helpful votes
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Wrong package delivered.
January 26, 2022

I emailed Clara and explained the wrong package had been delivered. I sent photographs as requested and Clara quickly responded and agreed. She informed me that my correct order would be shipped as soon as possible. She also generously said I could keep the items in the wrong package. While these items are the wrong size and style for my wife, I have distributed them to some of our friends. If they like them, they may well come back to Rotita for more items in the future.

Overall, I think Clara recovered the situation very well.

Date of experience: January 26, 2022