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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Good communication
March 7, 2022

A little issue to begin with, but not the fault of each representative that assisted me. It seemed to be an error in the process of filling in the information of return label. Would not complete transaction when sending. I was solved after a day thru good communication.

Date of experience: March 7, 2022
Canada
1 review
0 helpful votes
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Tres bon service
March 7, 2022

Belle qualité bon service je vais continué à acheter a votre site Rotita.

Date of experience: March 7, 2022
Illinois
1 review
0 helpful votes
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Great!
March 7, 2022

Everything from order to delivery was absolutely awesome. Both suits fit perfectly. Thank you so much for a great experience.

Date of experience: March 7, 2022
Kentucky
1 review
0 helpful votes
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Beautiful top!
March 7, 2022

I love Rotita! I order tops through them often and this particular one I just love. The colors are great, it does not look cheap, the size is true to size, it is very silky, soft, hangs beautifully on me, and is a thickness that is not see-through! It is long enough so I can wear leggings with it, which is exactly what I was looking for. You won't be disappointed with this purchase!

Date of experience: March 7, 2022
Italy
1 review
0 helpful votes
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Ottimo rapporto qualità prezzo, vestiti belli originali, diversi da tutto ciò che si trova con molto stile e eleganza. Consegna veloce, sicura, articoli arrivano in perfette condizioni. Tessuti di meravigliosa qualità, ottima cucitura... misure giuste come indicato nel sito del brand. Tutto alla perfezione con molta precisione.

Date of experience: March 7, 2022
Italy
1 review
0 helpful votes
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Love rotita
March 7, 2022

The sweater was warm and cozy. I love it! It arrived on time.

Date of experience: March 7, 2022
GB
1 review
0 helpful votes
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10/10!
March 7, 2022

Ordered with ease. Received items well within the time span given. Items purchased all fit and the quality is far better than expected! I purchased 3 swimwear. The material all seems to cover well and make the best of your shape. We'll defo be ordering from here again!

Date of experience: March 7, 2022
Australia
1 review
0 helpful votes
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Good goods
March 7, 2022

Easy to order, sizes good. Delivery not bad either.

Date of experience: March 6, 2022
Indiana
1 review
0 helpful votes
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Delivered as expected. Dress quality and look is as expected- very good. Issue with the size. I ordered correct size per the chart however, it is too small all over. It may be one size smaller with incorrect tag. Not returning because it was so inexpensive. Will either give away or donate. Considering reordering next size up to try for right fit.

Date of experience: March 6, 2022
Canada
1 review
0 helpful votes
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Beautiful dress
March 7, 2022

Very beautiful dress, classy and elegant. Fits perfectly, very professionally stitched and designed, ideal for party wear. It's becoming my favorite piece to wear in my closet.

Date of experience: March 6, 2022
GB
1 review
0 helpful votes
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Excellent
March 6, 2022

Excellent service, very prompt resolution of issue.

Date of experience: March 6, 2022
New Zealand
1 review
0 helpful votes
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Rotita swim wear
March 6, 2022

Great service my clothing item took about 3 weeks, able to track item easily. Swim wear was beautiful and just like the photo advertised. Take notice of the sizing, look at the size chart before purchase and you will be very happy order.

Date of experience: March 6, 2022
Australia
1 review
0 helpful votes
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The perfect order
March 5, 2022

It was very simple and straight forward. Items delivered on time with perfect sizes I chose.

A note was sent into each items since they didn't come together so as not to panic.

They communicate with the customer which is amazing. Continue with the good job.

Date of experience: March 5, 2022
Florida
1 review
0 helpful votes
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Great Service!
March 5, 2022

The dress I bought was a size larger, so I returned the dress, did not have any issues with returning and requesting an exchange. Thank you, I will definitely buy again from Rotita. W**************

Date of experience: March 5, 2022
Belarus
1 review
0 helpful votes
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Classy cardigan
March 5, 2022

Very beautiful cardigan of tender purple colour which is nice both for long walking outside and on the romantic date. Modern hood makes it very trandy and attractive. I can wear it with jeans and also with dress or skirt. I like it very much

Date of experience: March 5, 2022
Maine
1 review
0 helpful votes
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My return/exchange
March 5, 2022

Ordered two items for my wife's birthday, both were too small when they arrived, obtained RMA number and mailed both back. Once I had tracking number I entered it into my return ticket, right away my exchange was processed and replacement items mailed out. Items will cross in the mail, nice time savings procedure.

Thank you customer service…

Date of experience: March 5, 2022
Spain
1 review
0 helpful votes
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Muy top
March 5, 2022

Buen servicio, ropa muy bonita y fácil de comprar! Me encanta.

Date of experience: March 5, 2022
GB
2 reviews
0 helpful votes
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Rotita
March 5, 2022

My parcel arrived on time and the packaging and customer service is outstanding and so is my gorgeous jumpsuit thank you rotita

Date of experience: March 4, 2022
Bahamas
1 review
0 helpful votes
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Good communication
March 4, 2022

My questions regarding the shipping and arrival time of my order were answered promptly.

Date of experience: March 4, 2022
GB
1 review
0 helpful votes
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Bathing Costume
March 4, 2022

Everything went well with my order and the shipment thereof. Unfortunately the sizing is a little way off, In England I am always 12/14 which your measurement of M should have related, but it was too small. However, your staff have been wonderful and informed me of exactly what to do to return the goods. I am very pleased with your service and I look forward to receiving my exchange costume

Date of experience: March 4, 2022