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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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A little issue to begin with, but not the fault of each representative that assisted me. It seemed to be an error in the process of filling in the information of return label. Would not complete transaction when sending. I was solved after a day thru good communication.
Belle qualité bon service je vais continué à acheter a votre site Rotita.
Everything from order to delivery was absolutely awesome. Both suits fit perfectly. Thank you so much for a great experience.
I love Rotita! I order tops through them often and this particular one I just love. The colors are great, it does not look cheap, the size is true to size, it is very silky, soft, hangs beautifully on me, and is a thickness that is not see-through! It is long enough so I can wear leggings with it, which is exactly what I was looking for. You won't be disappointed with this purchase!
Ottimo rapporto qualità prezzo, vestiti belli originali, diversi da tutto ciò che si trova con molto stile e eleganza. Consegna veloce, sicura, articoli arrivano in perfette condizioni. Tessuti di meravigliosa qualità, ottima cucitura... misure giuste come indicato nel sito del brand. Tutto alla perfezione con molta precisione.
The sweater was warm and cozy. I love it! It arrived on time.
Ordered with ease. Received items well within the time span given. Items purchased all fit and the quality is far better than expected! I purchased 3 swimwear. The material all seems to cover well and make the best of your shape. We'll defo be ordering from here again!
Delivered as expected. Dress quality and look is as expected- very good. Issue with the size. I ordered correct size per the chart however, it is too small all over. It may be one size smaller with incorrect tag. Not returning because it was so inexpensive. Will either give away or donate. Considering reordering next size up to try for right fit.
Very beautiful dress, classy and elegant. Fits perfectly, very professionally stitched and designed, ideal for party wear. It's becoming my favorite piece to wear in my closet.
Great service my clothing item took about 3 weeks, able to track item easily. Swim wear was beautiful and just like the photo advertised. Take notice of the sizing, look at the size chart before purchase and you will be very happy order.
It was very simple and straight forward. Items delivered on time with perfect sizes I chose.
A note was sent into each items since they didn't come together so as not to panic.
They communicate with the customer which is amazing. Continue with the good job.
The dress I bought was a size larger, so I returned the dress, did not have any issues with returning and requesting an exchange. Thank you, I will definitely buy again from Rotita. W**************
Very beautiful cardigan of tender purple colour which is nice both for long walking outside and on the romantic date. Modern hood makes it very trandy and attractive. I can wear it with jeans and also with dress or skirt. I like it very much
Ordered two items for my wife's birthday, both were too small when they arrived, obtained RMA number and mailed both back. Once I had tracking number I entered it into my return ticket, right away my exchange was processed and replacement items mailed out. Items will cross in the mail, nice time savings procedure.
Thank you customer service…
My parcel arrived on time and the packaging and customer service is outstanding and so is my gorgeous jumpsuit thank you rotita
My questions regarding the shipping and arrival time of my order were answered promptly.
Everything went well with my order and the shipment thereof. Unfortunately the sizing is a little way off, In England I am always 12/14 which your measurement of M should have related, but it was too small. However, your staff have been wonderful and informed me of exactly what to do to return the goods. I am very pleased with your service and I look forward to receiving my exchange costume
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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