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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
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Ho acquistato su questo sito, mi sono innamorata dei loro capi, ben fatti nonostante il prezzo sia economico, la spedizione nei tempi stabiliti. Sicuramente ordinerò di nuovo.

Date of experience: March 4, 2022
Morocco
1 review
0 helpful votes
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Review
March 4, 2022

Rotita have a nice services and nice clothes chic, elegence and the sheepment is fast i am really satisfaid thank you rotita

Date of experience: March 4, 2022
Pennsylvania
1 review
0 helpful votes
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Order Again
March 4, 2022

I ordered a couple dresses for vacation.
I took my measurements and used that for sizing. XL was an XL
Shipping was fast, just a few weeks.
Ended up putting in another order for some new vacation clothes.
I was leery about ordering, I had tried another over seas company and delivery took months, sizes were 3 sizes smaller than tagged, returns were a matrix at best. I took my losses and gave it all away.

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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I ordered 3 items same size (L). Two fit fine and one of them was extremely loose. I contacted them via chat several times and they told me that they have informed customer service who will get back to me within 1-2 business days. They never did! I also wrote to them along with pictures showing how loose the top was.
I contacted them again and was provided me with a return label and assured that I will not be charged the return fee but that was a lie. I was charged the fee and when I contacted them again, they gave me this absurd explanation along with their size chart.
I was a one and done customer. Please be very careful when buying from this site.

Date of experience: March 3, 2022
Minnesota
3 reviews
0 helpful votes
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My order
March 4, 2022

Got my order on time. I did have one item that didn't fit. I order a large size swim dress and I couldn't get the top down over my breast. The bottoms fit perfect. Not sure if the top was miss size. I contact customer service and they were able to handle be sending it back for exchange with haven't to paid shipping, which I thought that was great customer service, because it's not my fault that it didn't fit be. I have order 4 other swimsuits and they were the same size and they all fit

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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Great customer service
March 3, 2022

I was confident in ordering from Rotita due to all the positive reviews about the customer service! That's hard to find these days. It proved useful in a return I had to make.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Tunik Tops Fit perfectly
March 3, 2022

Quick shipping and arrived on time.

The tops I ordered are light weight and feel soft on the skin.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Quick and Easy Service
March 3, 2022

I ordered three items that were delivered as promised. Each item was better than expected and I will order from Rotita in the future.

Date of experience: March 3, 2022
Spain
1 review
0 helpful votes
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Recomiendo 100%
March 3, 2022

Mi experiencia ha sido fantástica con Rotita. Los productos tienen muy buena calidad y su diseño es fantástico y novedoso. El envío es rapido y el trato de las personas que te atienden es muy cercano. Sin duda volveré a comprar en Rotita. Lo recomiendo 100%.

Date of experience: March 3, 2022
Germany
1 review
0 helpful votes
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Dress
March 3, 2022

So great I tried a dress from Rotita for the first time... love the quality!

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Great clothing
March 3, 2022

My first time ordering here sizes are perfect quality good and very fast delivery

Date of experience: March 2, 2022
Arizona
2 reviews
0 helpful votes
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Date night Outfit
March 3, 2022

It was my anniversary and i wore a black dress from Rotita official, and my husband was so flat looking at me … and i got so many compliments wearing that slit black velvet dress. I highly recommend it

Date of experience: March 2, 2022
Utah
1 review
0 helpful votes
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I received my blouses, all fit except one. I returned it the same day, emailed Rotita with the tracking number. Received my refund and will order more clothing from them. Beautiful clothing, nice material that washes up nicely, great service!

Date of experience: March 2, 2022
Spain
1 review
0 helpful votes
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Genial
March 2, 2022

Rapidez y buena atención al cliente. Muy satisfecha con el producto, calidad excelente. Me ha encantado

Date of experience: March 2, 2022
Poland
1 review
0 helpful votes
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Hoodie
March 2, 2022

I love it, perfect

The sweatshirt is thin as well as the hood, nice and comfortable, it doesn't crease

Date of experience: March 2, 2022
Spain
2 reviews
0 helpful votes
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Great client assistance
March 2, 2022

I am Rotitas client and I have bought here several times. The clothing is chic and classy and thanks to Freyas assistance all my doubts are always solved really effectively

Date of experience: March 2, 2022
Florida
1 review
0 helpful votes
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Impeccable Customer Service
March 2, 2022

Tried on some bathing suits that showed to be The size ordered and obviously they didn't fit -realizing this I immediately emailed customer service that understood my situation and immediately was able to change the sizing! You Rock! Thank You

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Amazing clothes
March 2, 2022

The quality of every item I received was amazing. I got 5 items. All came wishing 10 days. They smelt good, the packaging was so tidy. I just really love this brand. Definitely recommend.

Date of experience: March 1, 2022
Spain
1 review
0 helpful votes
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In love
March 1, 2022

The sweater is perfect, super warm and soft.
I will definitely buy again

Date of experience: March 1, 2022
Texas
1 review
1 helpful vote
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Nancydrew's review
March 1, 2022

So far my experience has been awesome, I shop plus size I love the plus size clothing though your line keep using upgrade, the fit of the clothing that is perfect, thank you all for an awesome experience I never trusted shopping online before, and as long as I can track my packaging and receive my shipment on a scale of one to 10 I give you all a 10 and a thumbs up for delivery time. Thank you sincerely Nancy Drew

Date of experience: March 1, 2022