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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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White top
March 18, 2022

Lovely top but sizes need to be more roomy as I find they are a bit tight, but they are still lovely tops.

Date of experience: March 18, 2022
Romania
1 review
0 helpful votes
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Promptitudine
March 18, 2022

Mi a răspuns prompt la intrebari, cu mare drag m a lămurit în tot ceea ce am întrebat.

Date of experience: March 17, 2022
Spain
1 review
0 helpful votes
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Vestido vaquero
March 17, 2022

Ha sido un placer colaborar con vosotros me ha encantado vuestro artículo. Estaría encantada de volver a colaborar con vosotros

Date of experience: March 17, 2022
Morocco
1 review
0 helpful votes
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You are amazing
March 17, 2022

Nice You are really the best
Your clothes are amazing

Date of experience: March 17, 2022
California
1 review
0 helpful votes
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Great customer service!
March 17, 2022

Rotita is one of my favorite store. I love shopping from Rotita I always have a great experience. Great service, high quality material they use on their clothing line. Their clothes fits me just perfect. Everything arrived really fast, reasonable prices on their items. I will definitely purchase from Rotita again.

Date of experience: March 17, 2022
Canada
1 review
0 helpful votes
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Well Made Perfect Fit!
March 17, 2022

My bathing suit arrived quickly and fits perfectly.

Date of experience: March 17, 2022
Florida
1 review
0 helpful votes
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Superb
March 17, 2022

Employees responded promptly and am very satisfied with their efficiency. I so look forward to receiving my products and will definitely purchase more items in the future.

Date of experience: March 17, 2022
GB
1 review
0 helpful votes
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Great quality
March 17, 2022

I loved my new tracksuit. Super stylish and so comfy

Date of experience: March 17, 2022
Canada
1 review
0 helpful votes
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My concern about not receiving my order was quickly answered. Also, an attachment was included which clarified things and I was able to find the parcel.

Date of experience: March 17, 2022
Pennsylvania
1 review
0 helpful votes
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Refund
March 17, 2022

I ordered a swim suit and was not what I needed, company was very easy to contact through Gmail and had no issue refunding my money. Very promt. Will do business with them in the near future.

Date of experience: March 17, 2022
Morocco
1 review
0 helpful votes
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Lovely
March 17, 2022

From the day my beautiful adventure begins With you, I am very happy because I will work with you and cooperate with you

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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5 star review by aisha
March 17, 2022

My shirt dress arrived so quickly I was so impressed! The quality is amazing and I will defo be recommending this brand to all my friends and family! It fits perfectly and is so flattering! Can't wait to wear it out and show it off

Date of experience: March 16, 2022
Mexico
1 review
0 helpful votes
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Excellent customer service
March 16, 2022

Have received 3 of 4 items ordered. But the customer follow up service is wonderful. Thank you.

Date of experience: March 16, 2022
Mississippi
1 review
0 helpful votes
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Say yes to this dress
March 16, 2022

I love the fit. My favorite color is blue. I ordered the dress to wear to a gala, I received many compliments.

Date of experience: March 16, 2022
Florida
1 review
0 helpful votes
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Long Top
March 16, 2022

Loved the way the boy shorts fit but the bathing suit top was very long and hung below the shorts. I have to pay to get it hemmed :( I do like the quality of both suits however. The other suit fits pretty good. Im a size 7 and got a medium.

Date of experience: March 16, 2022
Spain
1 review
0 helpful votes
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Genial!
March 16, 2022

Me encantó el jersey, es súper bonito y me gusta mucho la idea de poner quitarle o no el cuello para usarlo con más frío y menos frío. La prenda es de buena calidad!

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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Great service
March 16, 2022

Great service and products. Sent a few items back too big and still waiting on refund for over 2 weeks.

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Blouse
March 16, 2022

I just think you could have a depot in the UK for returns, as is all the more expence having to return it to the US.

Date of experience: March 16, 2022
Israel
1 review
0 helpful votes
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Заказываю одежду уже 2года, довольна обслуживанием и помощью в обращениях. В последний раз не угадала с размером платья, но это по моей вине.

Date of experience: March 16, 2022
GB
1 review
0 helpful votes
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Very satisfied
March 16, 2022

Order was shipped on time & tracking was very good

Date of experience: March 16, 2022