On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
GU
Rebdolls
Etiko
Hurley
Ashley Stewart
Berlook
Maurices
Forever 21
Dorsu
Haute Swimwear
Joyya
Rebellious Fashion
Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They helped me out quick on everything just waiting for the new dress to come in
I love everything from this shop, the dress are amazing and so comfortable,
Very prompt... excellent and fast... always reaching out to help on Instagram messages
I wanted to change size on a dress and
She took care of it.
I stressed a little as it was my first time ordering…. But all good very happy with my dress.
It was a gift and I gave it away already. It was actually lighter than I thought,
I ordered 2 shirts in a 2x, one shirt fit fine and the other was more like a large. Couldn't wear it. No use sending it back because you would probably just send me the same.
Item was as described. Easy payment plan. The fit was on target, I checked the size chart. A beautiful cover-up. I would recommend this item.
I found the quality of the bathing suits fabulous. The bottoms didn't suit me. A representative contacted me right away and offered a refund or exchanged. Very impressed.
Quick and easy to organise and resolve satisfactory
Have never had any problems, my clothes have always been beautiful and fit well
One of the swimming suits I ordered did not fit. So I sent it back. I hope my checking account gets reimbursed. There were no receipts in the package that I recieved.
All the tops I got fit as expected with the exception of one. I order from this site because if the quality I get for the price. Very pleased with my purchases and have ordered more :)
I just received my pretty Red Dress, Not so I thought? The dress was off color it was Burgundy not as seen on the photo I saw on the site. I'm going to keep it because I just don't want to go through the return cycle. The dress is pretty however material on the dress is cheap. I will not buy from Rotita again.
I ordered a swim suit that was taking forever to arrive. I wrote customer service and they tracked the article and I had it in a week.
My experience has been fantastic, I love wearing these clothes with a lot of style and so pretty. Thanks you for the opportunity. Regards!
Articles commandés de très belles qualités. Livraison correcte
Delivery arrived fast.
They are all so friendly from Rotita and answer very quick.
You have my money and when I went to review my order it says reorder.
Wheres my order as I really want it.
These cloths are comfy and very cute. I would recommend this website to everyone.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members