Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Loved the fabric and the designs that you offer, excellent customer service. Ivy made the entire process very smooth with fast shipping.
All the items were true to size. Can't wait to order more
It was a very smooth process. Had no issues in delivery. Material of the dress is high quality.
Ho acquistato questo fantastico abito, di buon tessuto!
Ottimo rapporto qualità prezzo
Consiglio assolutamente
I have been waiting over 5 weeks and they still have not processed my order. I have sent messages and all they say is give us a few days. They were very fast at taking their payment out, same day as order. I think I've been scammed. I believe they want me to keep waiting until it's to late to stop payment.
I am happy with the swimsuit I received, of good quality and pretty.
Love their clothes! The graphics are always innovative and the fabrics soft to the body. I highly recommend!
I ordered a dress for my grandaughters wedding 2 months ahead of time was promised they would get it to me in time and they never let me know they could not get it to me till after the wedding. No time for me to get a new dress. I am so mad. Poor customer service, poor company, i hope they go out of business.
I accidentally put the wrong house number into my order and didn't realize it for 3 days. All I had to do was email and it was fixed! I am so relieved as I have ordered from here before and loved all my stuff so really looking forward to this order... bathing suits!
Purchased this bathing suit and really like it... fit is good and the colors are so vibrant...
Fit the right size precious no need to return, real colour beautiful material. I'm happy with my purchase because you got what you paid for.
I love rotita, super super super I was very happy with this shop and would definitely recommend it.
Loved the fact they were very quick to ship. Only gripe is their exchange/return policy is not that great. Between at least 2 weeks to return then another 2-3 weeks to get replacement after they ship it.
My address has changed and customer service noticed right away and sent a detailed email to verify it. Once verified, they confirmed that my order will be sent to the new address as soon as possible.
I was addressed quickly and given the information I needed to further my experience with Rotita.
Great quality & value got money.My dress was looking the same, as at the picture. Size feats exactly the same described at the site.
I bought a black sequins top and it is stunning. Fits perfectly and looks exactly like the picture. I was kept inform about the delivery at all times. Will most definetly buy from them again.
I ordered 2 shirts. I have received 1 but not the other. I sent an email requesting information about the delivery of the other shirt and did not receive a reply. Still hoping to get it.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...

