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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Easy returns or exchange
May 6, 2022

Rotita is easy to work with when something doesn't fit. Returns and Exchanges are easy.

Date of experience: May 6, 2022
Colorado
1 review
0 helpful votes
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Size
June 5, 2022

I never got my swimsuit I ordered only because when I ordered they said it would be here in 5 to 7 days. After 7 days it was still not shipped. Coming from China who knew when it would get here. I needed it for my vacation so I cancelled my order.
Customer service was very nice is cancelling my order and credit m account.

Date of experience: May 6, 2022
GB
1 review
0 helpful votes
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Nice dress
May 6, 2022

Nice dress, material could be better, nice colour good size & length

Date of experience: May 6, 2022
Morocco
1 review
0 helpful votes
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Freya
May 5, 2022

Freya is cool she helped me a lot for contacting the service

Date of experience: May 5, 2022
Canada
1 review
4 helpful votes
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Your items may or may not ship
June 4, 2022

I've ordered twice from Rotita. One order came through at the expected time and products were generally ok. I put in a second order on April 1,2022 and as of May 5,2022, it hasn't even shipped yet. Customer Service has not been helpful at all - they keep promising me that shipment has been 'urged', but I've been given shipment deadlines of April 5, April 11, April 30 and May 4 and nothing has even been sent yet - according to their original deadline, it was supposed to arrive between April 28-May 9 - and instead, they can't even get it out the door. Although they have taken my money. And not offered compensation or a refund. Buyer beware with this company.

Date of experience: May 5, 2022
Alabama
1 review
0 helpful votes
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LOVE IT
May 5, 2022

Love shopping here! Have one of the best stuff and super friendly!

Date of experience: May 5, 2022
Pennsylvania
1 review
0 helpful votes
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Love what i ordered!
May 5, 2022

It took a bit but really worth the wait. When I reached out to express my concern on how long it took I got a response right away. I would definitely order again.

Date of experience: May 4, 2022
Germany
1 review
0 helpful votes
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Sehr gut
May 4, 2022

Sehr gut schnell & nett gefällt mir sehr
Ich habe über etwas gefragt und die haben mir schnell geholfen

Date of experience: May 4, 2022
Mexico
1 review
0 helpful votes
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Thank you
May 4, 2022

You were fast ——————————————————————— ———— ————— ———————-

Date of experience: May 3, 2022
Arizona
1 review
0 helpful votes
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Address correction
May 3, 2022

Was very impressed it was handled in a promptly manner

Date of experience: May 3, 2022
Georgia
1 review
0 helpful votes
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The suits are made well it took a while to get it but we'll worth the wait! Love my swim suits!

Date of experience: May 3, 2022
Michigan
1 review
0 helpful votes
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Love the Products
May 3, 2022

They have great swimsuits for a good price. I always have a hard time finding something in the store, but always find something for my body type on Rotita.

Date of experience: May 3, 2022
Illinois
1 review
0 helpful votes
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Happy
May 3, 2022

I am very happy with my Tankini, it looks like the picture and true to size! I rated 4 stars because it took a long time to receive. I purchased it for a vacation but it did not arrive in time. That was disappointing. Otherwise I am happy with purchase. I got a Large fit perfect 180lbs, 39-40 bust. Love the turquoise color!

Date of experience: May 3, 2022
Missouri
1 review
0 helpful votes
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What a great company i am so pleased! I already placed another order :)

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
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My computer automatically send bring address. Thank you for people from Rotita. They send my package to right address.

Date of experience: May 2, 2022
Minnesota
1 review
0 helpful votes
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Exchange item
May 2, 2022

Rotita is a very good company to deal with. They answered my email quickly and sent me a return label to send back the item I bought and wanted to exchange for a different size. Their bathing suits are also very nice and good quality and they have a large selection to choose from.

Date of experience: May 2, 2022
Louisiana
1 review
0 helpful votes
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Great Experience
May 2, 2022

I have always had good experiences with this company and Freya was very sweet and helpful.

Date of experience: May 2, 2022
Wisconsin
1 review
0 helpful votes
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Ok
June 1, 2022

Ordered 2 swimsuits size 8. One fit. One didn't, it was close to a size 2. The rest of my order still hasn't even processed yet after almost 2 weeks.

Date of experience: May 1, 2022
Tennessee
1 review
1 helpful vote
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I tried to purchase a dress on Rotita. When I tried to pay with my card, WHICH WAS A SELECTION ON THEIR LIST, EVERY TIME I HIT PLACE ORDER IT WOULD NOT SEND. EVER…I DID THIS 5 times. Same result. Would not send. I spoke with customer service twice and both times they said they would send me a email on how to pay them. I refused to leave the site to pay. Both times I was told I had to in order to pay. I wasted so much time shopping on this site for it to be a scam

Date of experience: May 1, 2022
GB
1 review
0 helpful votes
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Every item I have had from Rotita has been excellent quality. I am a UK 18 and mainly get a XL and they fit perfectly. I love the Sequin and pretty choices for us plus size girls. Always recommended

Date of experience: April 30, 2022