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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Shipping
June 15, 2022

Took way to long for items to come in, when people order it should tell you as u check that it will take 8 weeks or more for shipment so people don't make plans with your items.

Date of experience: May 16, 2022
Canada
1 review
0 helpful votes
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First time ordering anything from this company. Loved the bathing suit I received, perfect fit, however, it too so long to process the order before it was shipped that one of the items was no longer available. Because it takes months to get to Canada, I now do not have enough time to order another suit before a planned holiday.

Date of experience: May 16, 2022
Arkansas
2 reviews
0 helpful votes
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Change of address
May 16, 2022

Very friendly and quick. There weren't a lot of questions and my address was changed instantly

Date of experience: May 16, 2022
Canada
1 review
0 helpful votes
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Excellent!
May 16, 2022

I received my order in reasonnable delay, one of my items was back order and they inform me very fast and suggested refund or credit, and they were very fast on action for my refund. Good service :)

Date of experience: May 16, 2022
California
1 review
0 helpful votes
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Swimsuit and address review
May 16, 2022

I put the wrong address in and it was caught and an email was sent out in prompt time. The address was changed and it doesn't affect the arrival time. It was very much appreciated!

Date of experience: May 16, 2022
Wisconsin
2 reviews
0 helpful votes
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Great Quality
May 16, 2022

I placed several orders and was very satisfied with the shipping time, quality of my products for the price. I received one wrong product (correct shirt with the wrong design on the front) and contacted customer service and was unable to resolve the issue so I gave up and kept the wrong shirt.

Date of experience: May 16, 2022
Arkansas
1 review
0 helpful votes
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Great Purchase
May 16, 2022

Bathing suits run a little small in the US sizes I sized up couple sizes other than that they are wonderful, nice fit, good quality, very comfortable. Love love them prices are good as well.

Date of experience: May 16, 2022
Pennsylvania
1 review
0 helpful votes
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Love this website
May 16, 2022

It's not my first time ordering from Rotita, i love their products and will be ordering more in the future. Ordering was fast and easy, can't wait on my items to be here.

Date of experience: May 16, 2022
GB
1 review
0 helpful votes
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I love the clothing!
May 15, 2022

Best clothing website there is! I absolutely love the clothing from here and they're all true to size! - shipped quickly to the UK.

Date of experience: May 15, 2022
Texas
2 reviews
0 helpful votes
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Partial order
May 15, 2022

Was a good conversation, but still waiting on partial order.
Taking longer than I wanted.

Date of experience: May 15, 2022
North Carolina
1 review
0 helpful votes
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Tie Dye Tankini
May 15, 2022

Everything was in order and timely. The fit was perfect.

Date of experience: May 15, 2022
Ohio
1 review
0 helpful votes
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My outfits are wonderful
May 14, 2022

I was worried, I would not receive my jumpsuit, dress and pants on time for a special event this mouth, yet it came on time. I was so happy and pleased with the outfits.

Date of experience: May 14, 2022
Spain
1 review
2 helpful votes
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Happy!
May 14, 2022

Es una de mis tiendas favoritas; el envío de las prendas es bastante rápido y el servio y la atención es bueno.

Date of experience: May 14, 2022
Michigan
1 review
0 helpful votes
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Great service
May 14, 2022

I ordered a swimsuit and it wasn't for me so I sent it back. I got my refund very fast. Excellent service.

Date of experience: May 14, 2022
Canada
1 review
0 helpful votes
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Rotita
May 13, 2022

Love the clothes but the processing and shipping is slow.

Date of experience: May 13, 2022
Australia
1 review
0 helpful votes
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Swimming Costumes
May 13, 2022

I ordered 2 pairs of swimming costumes to take on my cruise in Summer. There was a delay with the shipping but they kept me informed. When they arrived I was so pleased with the excellent quality of the costumes. They look great on and I am very pleased with my purchase.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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Great service
May 13, 2022

I have ordered several things and it always come quickly and looks great.

Date of experience: May 12, 2022
Georgia
2 reviews
0 helpful votes
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Love my swimsuits
May 13, 2022

Received them in a timely manner and they fit perfectly

Date of experience: May 12, 2022
Washington
1 review
0 helpful votes
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Love the clothes
May 12, 2022

I love the product and it fits perfectly, just wish the mail could be a little faster

Date of experience: May 12, 2022
Canada
1 review
0 helpful votes
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Beautiful clothing
May 12, 2022

I have not seen clothing this beautiful and ordering is not hard, but it is in US Dollars, so keep that in mind. It was easy and straight forward to place orders, there is a small wait time before you get your item but we'll worth it

Date of experience: May 12, 2022