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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Took way to long for items to come in, when people order it should tell you as u check that it will take 8 weeks or more for shipment so people don't make plans with your items.
First time ordering anything from this company. Loved the bathing suit I received, perfect fit, however, it too so long to process the order before it was shipped that one of the items was no longer available. Because it takes months to get to Canada, I now do not have enough time to order another suit before a planned holiday.
Very friendly and quick. There weren't a lot of questions and my address was changed instantly
I received my order in reasonnable delay, one of my items was back order and they inform me very fast and suggested refund or credit, and they were very fast on action for my refund. Good service :)
I put the wrong address in and it was caught and an email was sent out in prompt time. The address was changed and it doesn't affect the arrival time. It was very much appreciated!
I placed several orders and was very satisfied with the shipping time, quality of my products for the price. I received one wrong product (correct shirt with the wrong design on the front) and contacted customer service and was unable to resolve the issue so I gave up and kept the wrong shirt.
Bathing suits run a little small in the US sizes I sized up couple sizes other than that they are wonderful, nice fit, good quality, very comfortable. Love love them prices are good as well.
It's not my first time ordering from Rotita, i love their products and will be ordering more in the future. Ordering was fast and easy, can't wait on my items to be here.
Best clothing website there is! I absolutely love the clothing from here and they're all true to size! - shipped quickly to the UK.
Was a good conversation, but still waiting on partial order.
Taking longer than I wanted.
Everything was in order and timely. The fit was perfect.
I was worried, I would not receive my jumpsuit, dress and pants on time for a special event this mouth, yet it came on time. I was so happy and pleased with the outfits.
I ordered a swimsuit and it wasn't for me so I sent it back. I got my refund very fast. Excellent service.
I ordered 2 pairs of swimming costumes to take on my cruise in Summer. There was a delay with the shipping but they kept me informed. When they arrived I was so pleased with the excellent quality of the costumes. They look great on and I am very pleased with my purchase.
Received them in a timely manner and they fit perfectly
I love the product and it fits perfectly, just wish the mail could be a little faster
I have not seen clothing this beautiful and ordering is not hard, but it is in US Dollars, so keep that in mind. It was easy and straight forward to place orders, there is a small wait time before you get your item but we'll worth it
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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