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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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I ordered the White Sleeveless Floral And Leaf Print Dress and absolutely love it! It fit so well and I received so many compliments. The customer service was also excellent. Highly recommend!
This is my third summer dress that I have gotten from Rotita! They are also light and flowy. They are very easy to wash and don't wrinkle, which is really important to me! I keep coming back for more!
I was thrilling with with my rep, she needs to be upgraded to higher level
The clothing I purchased is beautiful. Very well made. Sizing in good - true to fit. My only issue was delivery - 6 weeks. Purchased March 30 and delivered May 12.
Lack of delivery update as well. I had to email them to find out what was going on.
I think I have bought four swimsuits from your company over the past two or three years. I absolutely love the fit. They have fit perfectly better than any other swimsuit I've had. At that makes me very happy and pleased with rotitia However my last and current order took a very long time. I finally did get it but now I need to exchange the shirt because it's too small. Usually I've been ordering medium because it's a large is been too big. But I only received half my order. I still have not received the other suit that I ordered. So that is made me a little disappointed
Rotita has the best and most true fitting dresses of anyone on the internet. I have purchased over 100 dresses from them and have only had to return 2 or 3.
While trying to apply coupons to my order, I somehow added too many, of the same garments, to my cart. And then while reviewing and trying to adjust my order, somehow I sent a payment for the complete cart. I immediately contacted Rotita, on live chat, and customer service was able to pull up my order, see my mistake, and helped me right then. I appreciate their help and prompt service in my situation. I would recommend shopping with them, as I will be also. Thank you all again.
There was a delay in them coming but I was kept In formed by email every step of the way. When they did arrive I was so pleased with them that the delay did not matter so much.
Great swimsuit, fits great, beautiful color. Thank you
This is my first purchase with purchase with Rotita. I was confused about getting a discount so I sent an email about it. Got a rapid response, explaining the discount and why I wasn't eligible. However they found another discount I was eligible for and applied it! Awesome!
This Houndstooth Print V Neck Long Sleeve Dress is a beautiful dress and very good quality. I had a very positive experience with customer service and quick delivery
This company is a joke! First off the material is the cheapest material i have ever seen it looks like im wearing a damn diaper. I hd to order an XXl i am and Large woman. My order took over a month to get to the US and the reps from the company would say " just wait till you get your order you will be so happy" heck not this is the worst bathing suit ever. I had to even put my own padding into the top of the bathing suit to make it even have double padding for my breast just to hold them up! What kind of international company is ripping people in the UNited States off like this please take this website down immediately they should not be allowed to sell anything i dont even want this or wear this in public im afraid to get it wet and see what happens! Ridiculous cheap company who rips people off
Good experience, delivered on time, loved the print and great fit.
Although it took awhile to receive my order was perfect! Love the swimsuits (exactly as described) and they fit perfectly and are flattering.
Company communicates well and keeps you up to date... liked that
The last 3 tops(not cotton) have had such deep fold wrinkles that I had to take it to the cleaners for pressing. This is making me not want to order from you anymore. I think shipping from China it was exposed to heat while folded and packed tightly. Hope this helps to correct the problem.
Besides the bathing shorts with one string missing the rest of the order was wonderful. Cute swimsuits
I received my dress it was beautiful and it fit perfectly. Would definitely recommend Rotita
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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