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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Pretty good
May 21, 2022

I've ordered 3 times now from Rotita. Their customer service is very good and quick to reply to your questions. Most of the tops I have received have been great, however, there have been a couple of misses... where the clothing looks nothing like the picture. But I'm still happy with the majority of my purchases.

Date of experience: May 21, 2022
Florida
1 review
0 helpful votes
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Ok
May 21, 2022

It took awhile to except my email and it took a lil while to receive my items. But at the end it was a ok service

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Excellent satisfaction
May 20, 2022

I've been having an excellent experience all my orders. Their return policy is excellent as well I give them 10/10

Date of experience: May 20, 2022
Canada
1 review
0 helpful votes
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Service à la clientèle
May 20, 2022

Je suis très très contente de votre service à la clientèle. J'aime bien Rotita, je ne connais pas encore tout vos produits.Ce que j'aimerais le plus de votre part, c'est une explication à savoir comment vous fonctionner, les points, les coupons, les rabais etc, etc. Merci beaucoup.

Date of experience: May 20, 2022
Georgia
1 review
0 helpful votes
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Good services
May 20, 2022

Great I got my dress on time and it looked like the picture, the only problem was that it was wrinkle other then that I'm happy with my dress.

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Quick response
May 20, 2022

Needed to exchange a size I ordered. Very quick response!

Date of experience: May 20, 2022
GB
1 review
0 helpful votes
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I have ordered a few times off Rotita and the products have always been of the highest quality along with prompt service and delivery. I have no hesitation in recommending them

Date of experience: May 20, 2022
Georgia
1 review
0 helpful votes
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This company sucks
June 19, 2022

Too many issues. Company is not as great as reviews make them out to be. This company is a headache!

Date of experience: May 20, 2022
Australia
1 review
0 helpful votes
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Great Choice
May 20, 2022

Ordered two bathers, the material is lightweight, colours are amazing, sizing was just right and I look forward to wearing them on my upcoming holiday. Service received was quick and always very efficient and polite

Date of experience: May 19, 2022
GB
1 review
0 helpful votes
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Good quality
May 20, 2022

Had to wait a while but was pleased with purchase. And have ordered another swimsuit

Date of experience: May 19, 2022
Minnesota
1 review
0 helpful votes
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Swim Suit
May 20, 2022

Swim Suit fit and looked fantastic. It was back ordered forever but we'll worth the wait.

Date of experience: May 19, 2022
Pennsylvania
1 review
0 helpful votes
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Order
May 20, 2022

Very satisfied with order and speedy delivery. The ne kisses is beautiful

Date of experience: May 19, 2022
South Carolina
1 review
0 helpful votes
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Fast service
May 20, 2022

I sent a message to get a size change. Within 2 hrs someone had gotten back to me amd had completed the size change. Impressed so far.

Date of experience: May 19, 2022
Michigan
1 review
0 helpful votes
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Nice clothing
May 20, 2022

My wife ordered a bathing suit that even though we had to wait quite a while for it to arrive she is very satisfied that it is what was advertised and the fit is also very comfortable. I am not blaming Rotita for the delay as it appears it was a problem with the USPS.

Date of experience: May 19, 2022
Canada
1 review
0 helpful votes
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Satisfied
May 19, 2022

I received clothes that were far too big. When I returned them for a smaller size they were accommodating. It took a while due to a few glitches but the end result was satisfactory. Thank you.

Date of experience: May 19, 2022
Florida
1 review
0 helpful votes
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Satisfied customer
May 19, 2022

I purchased few items from Rotita due to covid it took longer to receive them however the team always reaching out to me, kept me updated until finally I got my package.

Date of experience: May 19, 2022
Minnesota
1 review
0 helpful votes
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Experience
May 19, 2022

Took way to long to receive merchandise. Clothes are cute but the one shirt got pilly after first wash. Not real happy with not receiving a shirt and then not being able to get my money back had to get a credit. Probably won't buy again due to my experience.

Date of experience: May 19, 2022
Georgia
1 review
0 helpful votes
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Very happy with my new suits!
May 19, 2022

Easy to order, just took a few weeks to get them, but they are just like they show and fit great. Very excited to wear them this summer.

Date of experience: May 18, 2022
Canada
1 review
0 helpful votes
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Call them and they give me the good answer so thank you

Date of experience: May 18, 2022
Poland
1 review
0 helpful votes
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Sukienka jeansowa MIDI.
May 18, 2022

Sukienka bardzo ładna. Materiał pierwsza klasa. Polecam.

Date of experience: May 18, 2022