Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Wonderful dress excellent quality/price
I recommend it to everyone
Thank you very much
Shipments were slow in coming but they communicated with me through the process. I had to return an item and it was a very easy transaction.
Loved it. Good fabric. Well made. Perfect fit. Looking forward to going to the beach.
My order was late but you always reply back and let me know when my order is coming.
Hello,
I want to return the pink shirt I bought. Today at the post office they told me that it was going to cost me 25$ Cnd. The shirt costs 29,16 $ Cnd. Make it make sense. This is the first time I have to pay to return an item. You must help me find a solution. Because I feel trapped
Easy, efficient and totally pleasant. I am very satisfied!
I have purchased a few swimsuits and they are pretty nice, being in Mid north Ontario, Canada and on an island there is no place to shop for swimsuits, it takes about 3 wks to receive and very happy I saw this website through Facebook! Happy customer
The 3 items I bought are really what I expected.
The fabric of the dress is very light so perfect for a summer wedding.
Concerning the 2 pieces bathing suit it's a shame not to be able to choose a different size from the top and bottom. But otherwise everything is perfect.
Delivery was faster than expected.
Delivery of my order took longer than anticipated, by about 10 days. I emailed to inquire about the order, and always received a rapid, friendly response. It's here, and I love it! The bathing suits and shirt run true to size and everything is a good value. I will shop with Rotita again!
Excellent service
There was a discrepancy in the mailing address
Resolved quickly and efficiently
Every time I wear this suit, I get compliments… both male and female. The ladies want to know where I purchased it. I wear it in pools and hot tubs and the fabric is holding up well. Very happy with this purchase!
The suit I bought for my ephesians wedding had several compliments. Although the stitching came apart in one place, the outfit looked stunning.
Timely delivery very pleased with quality and size
Easy to order quick delivery and the fit perfect! The quality is the best.
Will be ordering more from them
I had placed an order with you and then realized that the it was going to be shipped to my old address. I quickly went in and sent an email for it to be sent to my new address which I got a reply that it was done! They were efficient and quick to respond! Thank you and I look forward to ordering again!
I love Rotita swimwear! Recently I thought I was missing an order. I missed the email they sent saying my order was being shipped in 2 packages. When I submitted a ticket, I received a message the next day with an explanation and the tracking information for the other package which was received shortly after. I will continue to shop with Rotita.
I have been ordering from Rotita for the past 5 years. Items received have been quality items. Other than a few shipping issues this year (not the fault of Rotita), service has been good. I will be continuing to order from them and recommend you do as well.
My order looked and fit exactly as described on the website. I am a satisfied customer and will order more from Rotita.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...

