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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Very good
May 25, 2022

Very geodesy to order / I had a delivery problem and they solved it very quickly

Date of experience: May 25, 2022
Italy
1 review
0 helpful votes
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Top brand
May 25, 2022

Wonderful dress excellent quality/price
I recommend it to everyone

Thank you very much

Date of experience: May 25, 2022
Georgia
1 review
0 helpful votes
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Excellent customer service!
May 25, 2022

Shipments were slow in coming but they communicated with me through the process. I had to return an item and it was a very easy transaction.

Date of experience: May 25, 2022
Canada
1 review
0 helpful votes
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Swim suit
May 25, 2022

Loved it. Good fabric. Well made. Perfect fit. Looking forward to going to the beach.

Date of experience: May 25, 2022
Australia
1 review
0 helpful votes
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White top
May 25, 2022

My order was late but you always reply back and let me know when my order is coming.

Date of experience: May 25, 2022
Canada
0 reviews
0 helpful votes
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Need help
June 24, 2022

Hello,
I want to return the pink shirt I bought. Today at the post office they told me that it was going to cost me 25$ Cnd. The shirt costs 29,16 $ Cnd. Make it make sense. This is the first time I have to pay to return an item. You must help me find a solution. Because I feel trapped

Date of experience: May 24, 2022
Wisconsin
2 reviews
0 helpful votes
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My latest order!
May 24, 2022

Easy, efficient and totally pleasant. I am very satisfied!

Date of experience: May 24, 2022
Canada
2 reviews
0 helpful votes
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Nice product
May 24, 2022

I have purchased a few swimsuits and they are pretty nice, being in Mid north Ontario, Canada and on an island there is no place to shop for swimsuits, it takes about 3 wks to receive and very happy I saw this website through Facebook! Happy customer

Date of experience: May 24, 2022
Canada
2 reviews
0 helpful votes
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Nice products
May 24, 2022

The 3 items I bought are really what I expected.
The fabric of the dress is very light so perfect for a summer wedding.
Concerning the 2 pieces bathing suit it's a shame not to be able to choose a different size from the top and bottom. But otherwise everything is perfect.
Delivery was faster than expected.

Date of experience: May 24, 2022
Ohio
1 review
0 helpful votes
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Worth the wait!
May 24, 2022

Delivery of my order took longer than anticipated, by about 10 days. I emailed to inquire about the order, and always received a rapid, friendly response. It's here, and I love it! The bathing suits and shirt run true to size and everything is a good value. I will shop with Rotita again!

Date of experience: May 24, 2022
Florida
3 reviews
0 helpful votes
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First purchase with rotita
May 24, 2022

Excellent service
There was a discrepancy in the mailing address
Resolved quickly and efficiently

Date of experience: May 24, 2022
Wisconsin
1 review
0 helpful votes
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Very attractive swim suit
May 24, 2022

Every time I wear this suit, I get compliments… both male and female. The ladies want to know where I purchased it. I wear it in pools and hot tubs and the fabric is holding up well. Very happy with this purchase!

Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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Looked amazing on.
May 24, 2022

The suit I bought for my ephesians wedding had several compliments. Although the stitching came apart in one place, the outfit looked stunning.

Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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Would recommend
May 23, 2022

Timely delivery very pleased with quality and size

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Best over all
May 23, 2022

Easy to order quick delivery and the fit perfect! The quality is the best.
Will be ordering more from them

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Excellent customer service!
May 23, 2022

I had placed an order with you and then realized that the it was going to be shipped to my old address. I quickly went in and sent an email for it to be sent to my new address which I got a reply that it was done! They were efficient and quick to respond! Thank you and I look forward to ordering again!

Date of experience: May 23, 2022
Nebraska
1 review
0 helpful votes
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Rotita swimwear
May 23, 2022

I love Rotita swimwear! Recently I thought I was missing an order. I missed the email they sent saying my order was being shipped in 2 packages. When I submitted a ticket, I received a message the next day with an explanation and the tracking information for the other package which was received shortly after. I will continue to shop with Rotita.

Date of experience: May 23, 2022
Italy
1 review
0 helpful votes
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PERFECT!
May 23, 2022

I love Rotita! I really like the products of this brand! Good quality and fast and efficient shipping!
I recommend Rotita to everyone

Date of experience: May 23, 2022
Maryland
1 review
0 helpful votes
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Quality and Service
May 22, 2022

I have been ordering from Rotita for the past 5 years. Items received have been quality items. Other than a few shipping issues this year (not the fault of Rotita), service has been good. I will be continuing to order from them and recommend you do as well.

Date of experience: May 22, 2022
Texas
1 review
0 helpful votes
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Satisfied Customer
May 21, 2022

My order looked and fit exactly as described on the website. I am a satisfied customer and will order more from Rotita.

Date of experience: May 21, 2022