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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Devo dire che mi trovo benissimo con questo sito ottimi prodotti e buona qualità consiglio assolutamente
I had accidentally ordered the same swimsuit twice (together and separate pieces). When I only canceled the top, the rep followed up to verify the bottoms as well. Talk about fantastic customer service. Cannot wait to receive my order and check out my purchases.
Muy contenta con el vestido estampado de florecitas blancas y fondo verde!
Es muy lindo, fresquito para el verano y cómodo.
Es un vestido que le puedes combinar con cuálquier zapato porque se hace un super look.
La calidad del vestido es excelente y la entrega del pedido es fácil y rapidísimo! Les recomiendo 100 % el producto.
Everything I ordered arrived in a timely manner.
One item did not met my requirements due to cut, style and fit. This is a difficulty when ordering online the garment can't be tried on before hand.
There was a slight mix-up with my order but it was clearified... no fault of Rotita. I am very happy with your customer service and products.
My purchase came earlier than expected. I was not home and it came to my mailbox. I didn't find it at first, but my Rotita contact was very helpful. The product seems good and the fit was right on. Thanks Rotita for a great online experience!
J'ai commandé un maillot de bain et il a pris 6 mois à arriver. Par contre, dès que j'ai contacté Rotita pour un suivi, le suivi fut excellent. Bon produit. Bonne grandeur.
I returned a dress that did not fit but was refunded without fuss. Pleased.
Good service and quick delivery. The two tankini's ordered true to size. Very happy with material. Will order again. Thankyou Rotita
I ordered a swimsuit top and bottom and the top was too small. I did receive an entire new suit although it did take a while. I was very satisfied as the swim season is not quite upon us yet.
Received my order fast and looks great! I always order from Rotita for the best quality.
I've ordered from Rotita several times. They offer very stylish clothes in large sizes. I'm sure I'll be ordering again in the future.
Concerning my most recent purchase (of a very well-designed swimsuit), I found the return process a bit confusing. The Size 2X suit was too big for the top of the two-piece suit but was the right size for the bottom. However, Rotita's return instructions emphasized that BOTH pieces were required to be returned in order to receive an exchange. So I returned both the top and the bottom, while writing details in the NOTES section. I wrote that, if possible, I'd like the TOP exchanged to size 1X but the same 2X bottom returned to me.
What happened - when the exchange package arrived, it contained only the 1X top. Where did the bottom go - in any size?
I still LOVE the design of the top.
I'd suggest that Rotita figure out a way to offer swimsuit tops and bottoms separately. That helps not only in sizing but also in the new styles of swimsuit bottoms that come in various lengths.
Takes a few weeks to arrive but that's okay you will receive their items.
I really enjoyed the dress. And it is so beautiful.
First time customer and don't have my product yet, but know just from the customer service side, I'd recommend your company. Patient with me and stuck with it until we figured out I had given wrong email address
I ordered swimming dresses from them. It was really good product. I love wearing them.
Ho avuto modo di acquistare diversi articoli. Spedizioni veloce, prezzi e qualità ottimi! C'è molta scelta e le taglie rispecchiano quanto indicato sull'applicazione.
I got a blouse from Rotita and I love it! Seriously, loved the material and how it looks on me. Definitely going to get more pieces!
Overall, most of the clothing items have been good quality. I have only had to return 5-7 items and I have purchased quite a lot of items from Rotita, too many to count. It would be nice if they would put the hanging loop on the shoulder area so that the item would be able to hang on the hanger correctly without falling off. Otherwise, I love buying from them and I have only seen one outfit I have purchased on someone else and that was on a cruise.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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