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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Very pleased with the swimsuit and the size was good.
Delivery was not that fast

Date of experience: June 1, 2022
Canada
1 review
0 helpful votes
Follow Beaulieu K.
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Très satisfait, bon service, beaux choix de vêtements.

Date of experience: June 1, 2022
Israel
1 review
0 helpful votes
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A perfect on line site!
June 1, 2022

Great products, excellent service!
I highly recommend to buy with Rotita

Date of experience: June 1, 2022
Mexico
3 reviews
0 helpful votes
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Excellent Service
June 1, 2022

Had some items that were not available and the communication about what to do was excellent! I was able to order items I know are in stock and very happy with my experience!

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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I have a 40th Anniversary party for me and my husband. The dress I ordered before was too big so I needed a bigger size. I needed another asap in case I needed to do alterations. I was so happy and thankful to have expedited shipping. It took off a lot of stress.

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
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Very pleased
May 31, 2022

I've got my packages, very pleased with all of it. I have already ordered more. The quality is great and the shipping was on time. Thank you so much.

Date of experience: May 31, 2022
Italy
1 review
0 helpful votes
Follow Federica A.
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This dress is so chic!
May 31, 2022

This dress is gorgeous! It is also really comfortable and I got a lots of compliments! I recommend it!

Date of experience: May 31, 2022
Greece
1 review
0 helpful votes
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Very nice clothes very good quality very good service
Thank you very much lovely Freya

Date of experience: May 31, 2022
Australia
4 reviews
1 helpful vote
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Habe zum ersten Mal bei diesem wunderbaren Shop bestellt und war sehr zufrieden. Der Service ist erstklassig. Gut gemacht, rief mich gleich am Morgen an, alles wurde besprochen und nach meiner Zahlung wurde noch am selben Tag versendet, das erste Mal, dass ich diese Art von Service erlebt habe, obwohl ich viel bestelle.

Date of experience: May 31, 2022
Colorado
2 reviews
0 helpful votes
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Excellent Customer Service
May 31, 2022

Unfortunately, the items I ordered did not fit. However, Customer Service responded to me right away and was able to take care of my issues without a problem. I will order from them again in the future!

Date of experience: May 30, 2022
GB
1 review
0 helpful votes
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Awesome brand!
May 30, 2022

I had a great experience with this brand, quick delivery, true to size, and excellent customer service.

Date of experience: May 30, 2022
Alabama
1 review
0 helpful votes
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Bathing suit
May 30, 2022

Very easy and love my new clothes. Very fast to get your order

Date of experience: May 30, 2022
Maryland
1 review
0 helpful votes
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Excellent
May 30, 2022

Alarming at first; end result satisfying.
Thank you.

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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Love the vibrant colours
May 30, 2022

Great customer service. I was able to talk to someone immediately to correct an error that I made when I placed my order. Very helpful

Date of experience: May 30, 2022
Canada
1 review
0 helpful votes
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Customer service
May 30, 2022

I haven't even got my order yet, but they were extremely helpful and quick response to my concerns about my first order.

Date of experience: May 30, 2022
South Carolina
2 reviews
0 helpful votes
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So pretty
May 30, 2022

Very good service very happy with the delivery time. The sizes are right on great fit.

Date of experience: May 30, 2022
Pennsylvania
1 review
0 helpful votes
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First time order
May 30, 2022

I ordered 2 Bathing Suits and a top... they had to cancel the top but they sent the Bathing Suits... took a very long time, but they fit nicely and are of decent quality - I'll order the others that I like in the site

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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My experience was outstanding, I would recommend them to family & friends

Date of experience: May 29, 2022
New Jersey
1 review
0 helpful votes
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Swim wear
May 30, 2022

Bathing suits are really nice fit comfortably only problem was I waited a lot longer than I have ever had to order. But I am satisfied w the purchase

Date of experience: May 29, 2022
California
1 review
0 helpful votes
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Love love love
May 30, 2022

I already wrote a review but I will write another one, as I am extremely thrilled with all my items I got from your company. I will continue to purchase more clothes that are great quality and beautiful. Thank you for being there when there are question about tracking orders

Date of experience: May 29, 2022