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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Sara did an absolute wonderful job, resolving me wanting to exchange a swimsuit. Great job! I'll definitely purchase from you again!
I could not wait the lead time to get the bathing suit --- I waited too long to purchase, Sara was very kind and let me cancel the order
All my questions where answered.
Easy process chatting online.
This is an update on my previous review. I'm happy to state that all problems have been resolved and I will be receiving a replacement dress in the colour and size requested. I was asked to cut up the dress, take a photo and send it to them as proof the dress was destroyed. I thought this was fair as I had said it couldn't be worn and was too big. I feel the outcome of contacting customer service has been positive and they have been very quick to respond and resolve my issue... all in all, very efficient if a little stressful for the customer. I would also like to say that the dress I received was beautifully made but had a defect that escaped quality control but one must accept that these things can happen. Ultimately the problem is resolved and I look forward to receiving the replacement.
Pleasant with ease of mind. Very easy to use and no hassle
I did not get the coupon that I applied, so I contacted customer service. Very prompt, kind, and helpful!
Very helpful with return. Prompt and courteous. Provided great customer service
She got right on my problem I told her that my package was sent to another state she looked at it and asked me if I would wait one day for an email I said yes so she's very efficient as well thank you.
I was having technical trouble with a return. I had no problem with the first few items I wanted to return, but then the last 2 weren't working (even though they were eligible for returns. Aarna saved the day so that I wouldn't have to make 2 separate returns which would cost double!
Clara was precise, proficient, professional and polite. You are blessed to have her on your team!
Love the large selection and good prices. Delivery was fast and product was a good fit.
I already gave my review, I don't speak into a mic not even at Rotary. I've been very happy with Rotita in fact I recommended the company to a friend.
L'assistente Sarà è stata molto gentile e ha risolto il mio problema del pagamento klarna
Very helpful, didn't waste my time, didn't try to talk me into buying something else
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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