On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
GU
Rebdolls
Etiko
Hurley
Ashley Stewart
Berlook
Maurices
Forever 21
Dorsu
Haute Swimwear
Joyya
Rebellious Fashion
Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was pleasantly surprised at the quality of the pieces I purchased. The sizes fit perfectly and I am very happy with my items.
I jst love my items I ordered very very beautiful anklets and delivery was pretty quick so so happy thanks
I used the sizing guide and ordered accordingly. My new swim suit is a perfect fit and incredibly comfortable. I would order from here again. Delivery was on schedule.
Great fit. I ordered Medium size - I'm 176cm tall, 78kg and normally a size 12-14 AU.
These fit perfectly. The colours are great and style is amazing.
I live in Canada and delivery was fast and efficient. No delivery surprises, no duties!
I received an excellent customer service from your employee Isha. Luz
I bought an XXL dress I love it but it's a bit big
So I ordered what thought was the smaller size but it was the smaller one again. I now have one too big and one just a little tight. It's warm across here and the smaller may not be comfortable for the occasion. Isha has said she will help me - I hope she can I need the XL but I need in just over a week as I have a family wedding on Friday next week - I am praying she can help me get another one
She handled my exchange request quickly, efficiently and politely. Thank you!
Isha was very helpful. I did a text with her. She asked what my problem was. And she offered a solution. Isa is going to be sending me an email with information about my return or exchange depending on if I can get the right size. She said I should be receiving my email within 24 hours.
I love the web it has beautiful things it adapts to all styles and has a lot of variety the garments are also very good quality
Isha was very helpful and resolved my problem quickly. Thank you Isha!
I chatted online with Sara. She quickly resolved my issue. Very happy with the service.
Sara was wonderful and understanding. She was quick and explained everything clearly.
Very helpful and quick to get the matter settle for me. Couldn't have been easier or quicker really.
Sara did an absolute wonderful job, resolving me wanting to exchange a swimsuit. Great job! I'll definitely purchase from you again!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members