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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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Clara was great, very helpful, swiftly identified and took care of my problem.
I failed to put house # on shipment details on my order. Shipment was made and then returned to sender due to my error. Clara, the lady from Rotita, was very helpful to resend product to me to correct address.
I was very skeptical of ordering two bathing suits and a dress online from a site I've never heard of. THANKS for not disappointing. The bathing suits fit amazingly and are good quality. The dress is great too! Can't wait to look again and see what else I can update my wardrobe with. Thanks Rotita for my order.
First time I have used this site. Was a little worried about delivery time, but communication with staff was great and speedy response. Thank you Alice for all your help with my order. All items I ordered were great and would use site again.
Will order again. All my items were as described and arrived within 2 weeks.
I never thought I would find two swimsuits online that I would love, I could afford, and that fit! Yay!
Having difficulty figuring out how to get return done. Clara was able to get me straight in 5min via chat. Thank you!
So far my experience has been great. Most of the clothes fit. I had to send back some back. Just be aware that some clothes cannot be returned.
My tracking number said my item had been delivered but I didn't have it. I did the live chat and the rep came online fast, was friendly and very helpful!
Set me up for a replacement right away!
Quality is good on both suits I had gotten. The fit is good. Everything arrived sooner than expected.
I used the online chat to check on an order and I received great support from Sowshi.
Very easy website to use. Received my item quickly with no issues or problems. I have shopped Rotita before and will do so again.
Usually I have no problems. This order seemed to take longer to get here and 3 of the 4 items didn't fit even close... 2 too bug and 1 too tight. I sm still deciding if I should return them but 9.99 per item is almost half the cost of the garment. Quality was good but the size chart are not correct. I measure and go by the chart and reviews ( which I shouldn't have to) to find my size that's work and then having to wait weeks... not sure if it's worth it. In addition you got my name wrong see below
Shoshi was very quick to answer my questions and gave me great direction as to what I needed to do. Now I wanting to see how the next steps go.
I ordered a bathing suit in XL. It was true to size, the colour and pattern were as pictured online, the quality is good and it came much sooner than expected!
Had to wait a little longer than expected due to customs etc but so pleased with my purchase I have ordered 3 more
I ordered a very beautiful dress that arrived in a short time and fit perfectly.
One of the dresses I wanted, in my size, was not available. That was disappointing.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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