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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Clara was polite, and quickly identified the problem and fixed it, in my favor, as well answered a couple other questions to my liking, all very quickly.
I needed a quick response to an issue regarding exchange and surprised to get all the answers I needed instantly. Thanks to Swoshi for giving me the answers before I could even ask them.
I recently ordered new clothes from Rotita. Very fast delivery. Loved the items. Fit as described. Very satisfied.
Renee helped identify a delivery issue that was quickly resolved. Thank you Renee in customer service for making this happen. Bonnie Gordon
FIVE STAR REVIEW (Stars on screen not cooperating)
Made an inquiry about my bill. The response from Sowshi was quick and to the point.
The coral red top was quite thin but okay. The black/white swim top faded to all white which made in look dipped in bleach rather than ombre. Will wear, its okay.
Had issues with the site and doing a return, reached out in the online chat and was helped by Sara who took care of everything and was very helpful.
The 5 star wouldnt allow me to select all 5 stars.
Was going to place an order, but it was too many Doordash adds. I got frustrated. I did not place order because of it and have uninstalled app.
I really want to give the 5-star rating. Clara was great she helped me confirm that my payment went through and was very very nice to help me with it. I FOUND the place to get plus size clothes that doesn't look cheap and are decent. That is hard to find now days too. I have a problem with this something and can't get the 5 stars to come up. But I have no worries about my order! THEY deserve the 5 STAR RATING! Thank you so so much Clara, for all your help. Koalagirle.
Ordering was very easy.
My order came quickly and is a perfect fit. I'm very pleased!
I spoke with Clara on a few occasions and I found her to be professional and knowledgeable. She was able to help me solve my problem. I give her the highest rating.
The quality is nice but sizing on swim pants is extremely small. I bought a 2xl because is was supposed to be like a size 14 but it fits more like a medium size 9. To return or get a refund is a difficult confusing process and should be made easier.
I ordered 2 swimsuits, they were delivered exactly when they were supposed to be. Both fit great and are quality suits!
I am very satisfied with the items that I have purchased. People have asked me where I bought my items, so I've shared the website with a few people. Can't wait to wear my new suits when I go to mexico. I received the faster than expected.
My wife was very pleased with her new tops. She had some comments made about how pretty they were and how she got them.
I ordered four suits from Rotita and will definingly order again. All were good quality and just like they were pictured. I have already recommended to my friends and family.
Very pleased with swim wear perfect lovely colour and very comfortable to wear appears to in-hanse skin tone just made further orders can't wait to receive items
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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