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From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
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Customer Service
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Membership Programs
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I listened to friends and bought a tankini set.
The bottoms fit but definitely shorter than stated.
The top does fit at all. I'm a size 10 which was a medium but I went with a large (sizes 12-14) and it was still small. Plus it didn't lay correctly.
I'm not returning the items because I didn't notice they'll charge me 9.99 for the return and I pay for shipping
I'm donating the set.
I wont be buying from them again
I ordered a swim outfit. It is a 2 piece and fits very well. I am an older lady and wanted something that covered more of me than most swim outfits for my age. It is well made and will work really well for me.
I already gave you my review in response to a previous email.
I bought some items but I'm large breasted and I'm hard to fit sometimes. I needed to do a return some items and it was quick and easy to form online did not work and all I use the chat and she resolved ASAP great job guys I will buy from you again and tell my friends about you
Reached out via online chat about my exchange. She answered all my questions and was very polite and friendly.
I has a return and have not received the rest of my order. Brinda was very helpful in resolving the issue.
Super easy to return items that don't fit, with help from Brinda at Customer Service. So helpful and quick. Thank you!
Returning items to Rotita through their normal process is very difficult. I contacted Rotita though the chat for help in obtaining the return labels that we needed. She was tremendous helpful & was able to provide the necessary labels, without having to go through the tedious process of Rotita's total return process.
Thank you, Isha
Brinda was very pleasant to chat with about my problem. She promptly took care of it and it was a very good experience. I love the customer service at Rotita. Always great!
I am overweight and 72 years old. I ordered 2 swim suits from Rotita. I have received one and it fits perfect, it helps to cover the heaviness of my stomach, I love the way it fits and feels. Sumie has been so kind and helpful on being concerned on if my order arrived and to make sure I was pleased with my order. My second swim suit has shipped and I know I will love it too. Thank you Rotita and Sumie for making me feel better about how I will look on vacation. Rotita has such pretty and so many items to choose from.
Clara was very helpful and quick to reply with answers to assist
I was stressing on weather or not my order was going to be delivered soon. Sumie helped me with tracking the iteams and calmed me. She was great! THANK YOU
Sincerely Karla
Great help, answered all my questions. The person I spoke with last night couldn't help, but Sara handled everything perfectly
When I was wondering why i didn't get an email confirmation I commented on a Rotita post and got a fast answer on messenger. I was relieved..
Sara was Awesome to work with today! Very helpful... and knowledgeable! She's definitely an asset to your company!
Thank You Sara!
And... Have a Great rest of your day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members