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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
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J'adore mes nouveaux costumes de bain. La grandeur est exacte et la livraison a été très rapide. Je recommande Rotita, de plus, j'ai déjà placé 2 autres commandes que j'attends.
I was hesitant to order a bathing suit, as I had a bad experience in the past. After receiving my bathing suit, I would not hesitate to order from Rotiti again. My suit fits nicely and the quality is excellent. I got my suit within a week. Thank you!
Saw this online and really liked it. Ordered it online, company kept in touch, and it was delivered to doorstep. Quite pleased with it.
Very nice very happy a good experience. An excellent correctness, a correct communication. I am very pleased
I accidentally ordered two of the same swimsuits! Instead of charging me for both and sending me both, they caught my mistake and contacted me! After I received my suit I received a follow up email to make sure I was satisfied and if my issue was resolved! Very impressed with this team and will absolutely order again! Thanks
I did not realize that all my email codes were expired, and this was my first time ordering and wasn't sure I would be able to and Swoshi came to my rescue! Thank You!
Arrived quite quickly. All goods satisfactory. Purple dress gorgeous. I also ordered 2 swimsuits. One was too small. As I live in the UK I didn't want the expense of sending back. I contacted Rotita to see if they had a UK address but unfortunately they didn't. However they did refund me 30% of my payment as compensation. Quick replies to my emails and great customer service.
I purchased two different gorgeous swim suits and they were reasonably priced, true to size and were exactly as described. I would absolutely recommend this online store to friends!
I purchased 3 bathing suits. Two black, one navy blue. I received three tops but only two bottoms. When I wrote and explained I was missing a pair of navy bottoms they didn't understand. They assumed that black bottoms were sent in error. They offered a half refund for the navy set. I wrote back and re-explained. They still did not understand and again offered a half refund. At that point I was frustrated and accepted. The refund was for 20.00. I went to their site and purchased a single pair of navy bottoms. With tax the total was 28.00 so their mistake cost me another 8 dollars to rectify. Love the suits, but they aren't much good with out matching bottoms.
I have been trying to exchange what I ordered because the items were too small.
I had trouble with the website not allowing the info to "SUBMIT" when I click on that. I checked that all necessary fields were filled in. Submitted a help ticket but the response wanted me to do a return for $9.95 to print a label or use the link provided for a return/exchange. Same link as before for a return/exchange. Info (i. E. size needed, same items, etc) still would not work. Sent them another email response. I am still waiting for a resolution or more communication. Website says you cannot to speak to a live person. Not a good business practice. I will pursue a resolution through Paypal if necessary or dispute the charge for the product on my credit card.
Ordered the same shirt twice needed to cancel one and stop it from shipping. And get a refund so I didn't have to send it back.
I received my order with a defect and raised the issue with Rotita, i was replied within the time frame that i was told, and received an email for the replacement shipment within the said time frame. I feel valued as a customer and your very responsive to client queries. Much appreciated, will definitley continue doing business with you
Fast response. She was very knowledgeable and got back to me quickly. Thank you!
Asked to cancell an order I had just placed, as not realising wouldn't receive it in time, They were brilliant, no qualms at all fantastic
I'm so happy with Products from Rotita store. They fit perfectly and have very good quality.
Clara was very profesional understanding my concern about I had to wait almost a moth to get my order and also that with honesty I did not know I was buying only the top, when everything staring from the pictures was leading me to the concept I was buying a whole set, I only received a top for my surprise.
It feels very good when you can be understand! And also I felt she is sincere and solving the situation to my satisfaction even though I haven't see the actual solution! But at least I am happy with her service! And because her action she will take to solve part of my no satisfied situation to become a very happy client!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members