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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Helped me to find my package, that I thought was lost.
Very happy with the swimsuits I ordered. They are so soft. Can't wait to try all the them. Also very quick delivery
Renee was very quick to respond to my question and helped me. Customer Service deserves an A+.
I think the clothes and styles are beautiful, it's the slow delivery that is killing me.
Was a little nervous about ordering as coming from America but I needn't have worried. Great quality and delivery was pretty quick. Highly recommend.
One of the item i chose is out of stock, so i asked for a refund. Immediately i was refunded back all of my money spent on that item. Thanks alot May & Rotita.
I bought two bathing suits recently. They got here quickly and were as pictured on the website. One fit perfectly the other was a little small, but they were both the same size! Overall my experience was a positive one.
Quick delivery and wonderful service. Customerservice had all my information in the blink of an eye.
When I realized I had ordered the wrong size, I contacted them thru chat and the order was corrected before shipment went out. I appreciate the quick response.
It was hard to get to the right place but the person was very helpful
Sowshi was so helpful, she went out of her way to work with me to get my first order place. You have a great employee that cares about the customer.
Needed my order number and Isha provided me with it and a shipping label was emailed to me. Thanks for great customer service!
I had to make an exchange and I was worried it would not work out, but they have kept me updated through email and the new item is on its way! Thank you Alice
My agent Brenda was very accurate and on point she answered every question I had for her she was right on time. Thanks Brenda.
My package did not arrive at my address. It was an error with Canada Post. My emails to Rotita regarding the situation were always answered quickly with the problem being investigated promptly.
Thank you Alice!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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