On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
GU
Rebdolls
Etiko
Hurley
Ashley Stewart
Berlook
Maurices
Forever 21
Dorsu
Haute Swimwear
Joyya
Rebellious Fashion
Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased two bathing suits from Rotita - the delivery was timely and I am very happy with the products, which is somewhat surprising, as I am seldom happy trying on bathing suits...
I HAD TROUBLE ON THE WEBSITE PROCESSING MY RETURN. I CHOSE A CHAT & SARA WAS VERY HELPFUL. SOLVED THE PROBLEM WITHIN MINUTES.
Excellent service! Quick response. A pleasure to work with
Sara was so efficient and a pleasure to deal with. Your online chat service is better than most!
Delivery was on time and product was great. Looks exactly like picture. Very happy with it.
Somehow my order had the wrong address. Renee was very quick to fix and received order. The product was a ecoected
Helped me quickly and resolved my issue without any problems
Bought 2 different designs.
Overall very good, easy order, very quick delivery (even though worldwide shipping...),
Easy payment.
Very happy, at last (!) with tankini designs, free size re width.
Only improvement would had been adjustable shoulder straps...
(Had to fix it myself, with some hand-sewing).
I needed to exchange a tankini but didn't get a return label. Customer service was fast, easy and solved the issue.
I got two swimsuits. I was very pleasantly surprised by the quality of both! They are gorgeous and really comfy too. I'm shocked that I got them both for under $30! Seriously do yourself a favor and get at least one. :)
Ordered over $200 worth of items, all made with same cheap flimsy fabric, sizing is a joke. Followed measurements and other reviews. They want 9.99 per item to return, and some items are no refund. Never again, buyer beware! It comes from China even though they say it doesn't.
As a heavy women finding sexy clothes is very difficult. The swimwear tops have got me numerous compliments but more important I feel sexy and beautiful in them. Thank you for your products and outstanding service.
First experience with this company and they dropped the ball and send the wrong item. I have company coming this weekend and am stuck with a bathing suit top that I did not chose. I was supposed to get the one that I did chose by the 25th in hopes for another occasion. We'll see if they can fix this in 5 days.
It takes too long for a reply, refund, and shipping.
Was very helpful to have contact the customer service via chat
I purchased several from Rotita and they are excellent items. The colors are amazing and they fit well! Well done!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members